• This number was often allocated to Network Research. Find comments on additional numbers belonging to Network Research at the end of the page.

Network Research 08000128015 / +448000128015

Types of call: Survey
Caller Name: Network Research more...
Ratings: 80
Assessment: neutral, slightly negative, check call critically
Latest comment (5/16/17, 5:21 PM)

Simon wrote: Any caller pretending to be your wife's bank, we have a joint account! asking to speak to your wife ... all ratings

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Details about this number

Area Code: free-call service - United Kingdom
Telephone number: 080-00128015
International:
Phone number +448000128015 from free-call service tagged as Survey 15 times.

Further Information: Find out
This info is supplied without liability.

tellows score for +448000128015

Distribution of call types and caller names in reviews

Types of call:
Unknown
26 reports
Survey
15 reports
Harassment calls
6 reports
Trustworthy number
2 reports
Cost trap
1 reports
Telemarketer (1) Aggressive advertising (1)
Caller Name:
unknown
34 reports
Network Research
6 reports
08000128015
2 reports
Network Research and Marketing LTD
1 reports
Network research
1 reports
Bank survey (1) Bank research (1) - (1) annoying (1) networkresearch.com (1)
Nuisance Caller (1) network research (1) "We're doing a survey..." (1)
Phone number +448000128015 from free-call service tagged as Survey 15 times: The call is from Network Research, I use... 49530 searches on tellows, the online anti-spam community

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Who calls with 08000128015?


  1. 30

    SaraH reported Network Research and Marketing LTD with the number ‎08000128015 as Survey

    3/11/14, 9:04 AM

    The call is from Network Research, I used to work for them briefly! They are a market research company who are commissioned by several well known banks to conduct surveys on their behalf, because the banks KNOW their customers don't appreciate it. This feedback then gets passed back to the bank staff and specific branches Its basically just the banks way of spying on their staff, all the questions relate to the member of staff who served you such as how friendly they were, how long did you have to wait, how knowledgeable they were etc. Network research staff work till 9pm which is a ridiculous time to be calling people hence why I quit. So if you have been into your bank to do any kind of transaction even if it was just to ask a question, chances are you will be called and asked to take part in a 5 minuet survey about a 30 second visit. The bank also ask that we do not reveal the name of the bank until we are speaking to the account holder, apparently its for customer confidentiality and believe me this upsets A LOT of people, and quite rightly so! If you tell the caller you don't wish to take part we then code that as a refusal meaning you will not be called back, so if you have refused you definitely should not be receiving another call, also if it goes to answer machine the system automatically books an appointment to call back. But believe me, no one hates their jobs more than these people do.

    Dvaid replied 5/6/14, 6:42 PM
    A very good response
    Gerry replied 9/10/14, 9:44 PM
    Interesting. Went into branch on Monday and had 2 calls yesterday and one this evening at 8pm. Did them no good as I use a Truecall and they don't get put through.
    don replied 12/18/14, 8:49 PM
    25 West Tenter Street London E1 8DT. 0207 6805100. Bristol ...is their address
    2
    CRD replied 2/19/15, 12:42 PM
    Thanks Sarah. Did set up a new business acount with Lloyds last week so this must be reason I got called from this number.
    Anna replied 2/25/16, 8:16 PM
    Thank you Sara. If I ever actually answer one of their telephone calls I will take your advice and tell the caller that I do not wish to take part, and hope then the calls will stop. They clog up my answerphone so I don't know who the last important call was from. I am so angry, I had a horrible experience with an energy company and no compensation not even for being given a premium rate number to call let alone months of things not being sorted,and because of a technicality they don't have to pay me compensation because I didn't ask for it at the right time, and now I am being plagued with endless calls from Network Research who presumably want me to waste another five minutes of my life rating various aspects of my experience on a scale of one to ten. It is tempting to use them to tell them what I really think of the energy company, but their survey won't compensate me for what happened, and that the energy company gave them my telephone number and email address on top of the way they treated me makes me really angry. I am never in when they call, so they just mess up my call retrieval ability. They aren't important to me, my other calls are. I don't understand why these companies treat their customers so cheaply yet spend money on surveys afterwards.
    Colin replied 5/11/16, 6:25 PM
    Thanks, useful...
    I went into the TSB to open a new account and the lady told me they would call me for a survey. Had a call from the number but missed it.
    julie replied 6/7/16, 5:01 PM
    Thanks for that information, I feel I did the right thing by saying I didn't want to answer their questions. Maybe they won't carry on calling my phone now. In the past with these market research companies I have felt sorry for the people doing this job and answered the questions, but they reward you by constantly pestering you, often with the same questions, so obviously you get labelled an easy target for many, many cold calls. Today with Network Research the girl was nice and I did feel a bit mean not helping her by answering the questions, but I don't think that would make them leave me alone in the future. I felt angry that a nice well-spoken girl has to do such a horrible job. I hope she isn't just paid commission.
    RussWWFC replied 5/17/17, 4:45 PM
    Thanks for your help. I never answer numbers I don't recognise always do a google search. Your infor has been valuable. All I did was withdraw some cash over the counter, I don't want to do a survey. Number blocked via my phone app
    MissGriff replied 6/1/17, 8:03 PM
    Just had a call and as I just tried to log onto my account using my desk top (not done that in a long time) I guessed it may be genuine however, I said I was busy and asked her to call back midweek. I'll go ahead as, they have a job to do and after reading the reply from SaraH, least I can do!

  2. 3

    Graham reported number ‎08000128015 as unknown

    10/2/14, 6:45 PM

    LISTEN FOLKS. How to deal with cold callers.

    Had 2 calls from these guys. The second time I simply said. 'Hi you've reached the Ga y & Les bian helpline. What personal problem can I help you with today?'. They've not called back since.

    IT WORKS.


  3. 1

    Michael reported unknown with the number ‎08000128015 as Trustworthy number

    11/10/15, 6:23 PM

    I recently updated my personal details with my bank Lloyds , they simply wanted customer service feedback .
    Nothing to worry about .


  4. 1

    Foreigner reported unknown with the number ‎+448000128015 as Harassment calls

    11/13/14, 9:51 AM

    As I speak fluent French I answer these calls speaking nothing but French. It's quite funny hearing the person at the other end attempt to communicate with me in English. They seem to think that if they say the words slowly and loud then I'll understand. I don't give in and don't give them any words of English. They soon give up.


  5. 1

    Kyle reported unknown with the number ‎08000128015 as Survey

    10/28/14, 3:25 PM

    Had this number call our landline, claiming that it was something to do with the bank. The person they were looking for was not home at the time. They called again later. Looking at previous reports, it seems to only come from one named bank - Lloyds Bank. Coincidentally that's the same bank we use. After researching the number (to see whether it was Lloyds or a scam), I came across this site

    Hekmat replied 2/10/15, 8:14 PM
    Yes. I opened a bank account at Lloyd's and they called today. Need I to worry about something?
    hamburger replied 9/10/15, 7:08 PM
    same here.mumbled something about a question I had at my local LLOYDS.we don't have LLOYDS we have only TSB.i asked him what querrie I had and he replied,nevermind.can you answer some .... and I disconnected him.

  6. 1

    suehem reported number ‎08000128015 as unknown

    4/26/12, 8:15 PM

    No idea who this is I am ex-directory and it is ringing early and late grr


  7. 0

    Simon reported number ‎08000128015 as unknown

    5/16/17, 5:21 PM

    Any caller pretending to be your wife's bank, we have a joint account! asking to speak to your wife but refusing to say who they are should not be trusted.

    If a company want feedback they need to start by being honest and open!


  8. 0

    Dave reported unknown with the number ‎08000128015 as Survey

    4/18/17, 6:40 PM

    Complained to Lloyds directly. Complaint was dealt with very well. They did say that when you are told there will be a servey to do you need to say no then so no call will be made. I am now excluded from any further calls at any time as well. They even paid for the call. Well done Lloyds


  9. 0

    Dave reported number ‎+448000128015 as Network research

    4/18/17, 5:55 PM

    Had a call from these people today my wife and I took a joint insurance policy out but they would only talk to my wife. I will be getting angry with the bank to as i asked that they do not pass my details on to other companies this is a clear breach of my confidentiallity


  10. 0

    HazelC reported number ‎+448000128015 as unknown

    4/6/17, 4:53 PM

    Called 3 times, when I answer they hang up....


  11. 0

    berni reported Bank survey with the number ‎+448000128015 as Cost trap

    2/21/17, 8:20 PM

    a big thankyou to saraH, for sharing her experience, I get that none of the staff are happy, I've done call centre work also! Couldn't last a week, I had to leave! Thanks again


  12. 0

    berni reported Bank research with the number ‎08000128015 as Survey

    2/21/17, 8:17 PM

    answered a machine!! Twice this has happened, checked my bill last month, I was charged 89p just for answering at the wrong time!! it's a shared cost call! Block it!!


  13. 0

    JmmT reported unknown with the number ‎+448000128015 as Harassment calls

    2/11/17, 10:15 AM

    Very rude claiming to represent LLoyds Bank. Several calls causing now harassment. Spoke to Lloyds who knew nothing about the calls.


  14. 0

    mprcws reported number ‎08000128015 as -

    11/29/16, 11:17 PM

    Persistent calls not answered - mainly calls early to mid evening. Has rung at least twice today.


  15. 0

    Tom reported Network Research with the number ‎08000128015 as Survey

    11/20/16, 4:06 PM

    Previous reporters have been very helpful thenk you and I feel the call I received was quite legitimate as I had recently contacted a bank. However the call came at 21:00 on a Friday night so I quickly refused it telling the gentleman to call in 'office hours'.


  16. 0

    Phil reported number ‎08000128015 as unknown

    8/6/16, 11:41 AM

    Number called several times, on answering, just a dead line, no -one there. Very annoying!!


  17. 0

    jaymac reported number ‎08000128015 as annoying

    5/14/16, 1:01 PM

    always calling when I answer the call they hang up????? if they think I'm calling back then they are wrong


  18. 0

    bullied reported number ‎08000128015 as unknown

    2/24/16, 2:59 PM

    My husbands get calls all the time from this number. Annoyingly during the day when he is at work and it is left to me to answer after doing night shifts. they have been told numerous times remove our number a I need to sleep during the day. My pleas are ignored.


  19. 0

    Caroline reported number ‎08000128015 as networkresearch.com

    2/11/16, 10:04 PM

    Silent then hung up. 1. Ignored ex-directory. 2. Ignored TPS. 3. Phoned in "my time". 4. Hung up anyway.

    NetworkResearchWorker replied 11/28/16, 3:12 PM
    Hi, TPS actually does not apply to us because we are not a sales or marketing call. I will admit that our head sets are awful and therefore have to hang-up when it is a terrible like, so that could explain the silence. We are a genuine independent market research company commissioned by the bank to gather feedback to send it straight back, a lot of it is for the purpose of determining staff bonus, but it really does improve customer service as they know that they are being kept an eye on.
    Peter replied 6/23/17, 4:13 PM
    To NetworkResearchWorker:

    Network Research is not wanted, just as sales are not wanted. Stoppit. Now.

  20. 0

    blogs.mrs bloggs reported number ‎+448000128015 as unknown

    12/11/15, 7:48 PM

    Keep getting calls asking for people I've never heard of. Keep asking for them to remove my number but alas they keep harassing me


  21. 0

    Len reported unknown with the number ‎+448000128015 as Survey

    11/25/15, 7:05 PM

    I got a call from this number the guy said he was from Network Research and said he had a survey. I said I don't feel comfortable discussing personal details over the phone as he could be anyone but would be willing to consider a paper or email version of a questionnaire. He hung up.

    He is not doing his company any good.


  22. 0

    iPhone reported number ‎+448000128015 as unknown

    11/20/15, 8:50 PM

    They called me at 8.50pm on Friday!


  23. 0

    Karl reported unknown with the number ‎+448000128015 as Survey

    11/13/15, 8:39 PM

    Rung at 8.33pm on a Friday night when my baby was in bed. Something about a survey. Recently left Lloyds after 2 years so believe it's due to this.


  24. 0

    hamburger reported number ‎08000128015 as unknown

    9/10/15, 7:16 PM

    I had one of those Clowns phoning me at 19.00 here.mumbled something about a question I had asked at my local LLOYDS.we don't have LLOYDS we have only TSB.i asked him what querrie I had and he replied,nevermind.can you answer some .... and I disconnected him.What gives those Morons the right to phone anybody and ask questions,about banking of all things.


  25. 0

    Niki reported Network Research with the number ‎08000128015 as Survey

    6/5/15, 4:07 PM

    Completely genuine. I work for a bank and all high street banks employ this market research company, who are bound by data protection laws which means they are unable to reveal details of where they are calling from until speaking to the account holder.
    These calls help improve the service that you receive in your local bank.

    bignick47 replied 6/5/15, 4:26 PM
    Still bloody annoying and also disturbing. Should not be allowed to cold call whatever the reason. I have anxiety problems and find these most worrying to handle.
    Andrea replied 3/1/17, 10:01 AM
    What about the data protection of customers, whom the bank is breaking by passing on details to a marketing firm! However its dressed up, they are unsolicited calls for the benefit of an institution, NOT customer.
    Peter replied 6/23/17, 4:14 PM
    And they can't determine if you're the account holder without asking you for details. Giving them details is stupid, as they could be a hoax caller getting details they need to pretend to be you!

    There is absolutely no need for surveys and research, ever. LEAVE US ALONE!

  26. 0

    chatcatcher reported unknown with the number ‎08000128015 as Telemarketer

    4/30/15, 8:18 PM

    Time wasters, pretending to be associated with you, as described by the person who worked for them. Probably got my number from Halifax in my case, as Halifax will give out info even when you've told them not to. That's why I stopped further investment with them and withdrew what I had. A genuine bank identifies themselves. Persistent, 'educated sounding', Scottish accent, female. TIME WASTER.


  27. 0

    mrsJJJ reported unknown with the number ‎08000128015 as Trustworthy number

    2/12/15, 1:34 PM

    This is Lloyds customer feedback. Yes, it may be a marketing company but they are doing a job which is instigated by something or another you have done. We recently took out a loan with Lloyds and they advised me that I would be called to complete a short questionnaire as to how the advisor dealt with my application, information provided and so on. Its is not a pest caller, they will be calling as you are a Lloyds customer (I am not sure if they do other banks as well). Simple if you don't want these calls, just look up the Telephone Preference Service online and register your numbers. Then whenever anyone calls you advise its actually illegal for them to be cold calling you (which it is 28days after you've submitted your number to the TPS) and they cant hang up quick enough. Sometimes as these calls are linked to a service you have given permission to contact you (i.e your bank) then they will share your details and it doesn't fall under TPS guideline. Or just answer the phone and give feedback then they wont need to call again!

    WheelieUk replied 2/17/15, 7:49 AM
    I don't have a Lloyds Bank account. This is a call centre that is working on behalf of several clients. (See other posts). I do agree they are conducting customer surveys though. In my case it was for Nationwide.
    crazyphonehog replied 4/30/15, 8:14 PM
    I don't use Lloyds, but do use Halifax, who have been pretty liberal with dishing out my details, despite being told not to. We're on TPS. It doesn't work. I check from time to time we're still on it, but if the company have been given your number, they'll use it.
    Con erned for your priva y replied 8/20/15, 8:54 PM
    It is not needed or wanted and ime sorry but everyone has a right to privacy! A fact that now seems to be forgotten daily!!!
    Momma T replied 9/23/15, 4:15 PM
    I am registered with TPS (for about 6 months) and they still call constantly so it's not that simple. I have also Not been to the bank for any reason in many months so I'm not sure what I have done to warrant these calls.

  28. 0

    Craig reported unknown with the number ‎+448000128015 as Aggressive advertising

    1/10/15, 5:59 PM

    this number has contacted myself on numerous occasions and I`ve now blocked this number.

    The person repeatedly used false statements and they have used threats stating they are going destroy my property best thing to do is block there number problem solved.


  29. 0

    luff reported unknown with the number ‎08000128015 as Survey

    12/12/14, 5:55 PM

    If it is lloyds bank I do not bank with them and never have . The only thing that connects me is that used to have Halifax shares that llxek48oyds took over

    WheelieUK replied 12/12/14, 8:30 PM
    It is a call centre, calling on behalf of several client banks. Lloyds may well be one of them, but I get these calls for a different bank altogether.

  30. 0

    Android reported Nuisance Caller with the number ‎+448000128015 as Harassment calls

    10/13/14, 4:22 PM

    Harassment
    Enough is enough!


  31. 0

    Graham reported number ‎08000128015 as unknown

    10/2/14, 6:44 PM

    LISTEN FOLKS. How to deal with cold callers.

    Had 2 calls from these guys. The second time I simply said. 'Hi you've reached the Gay & Lesbian helpline. What personal problem can I help you with today?'. They've not called back since.

    IT WORKS.


  32. 0

    AmIbovvered reported number ‎08000128015 as unknown

    9/24/14, 7:34 PM

    Tonight, at 19:20 24/09/2014, I was called by this number but as I don't answer unknown and 0800 numbers it was a fruitless call. By a coincidence I paid a visit to LLoyds TSB yesterday, first time in months. Never had this number call before and it won't be answered. Does that ring any bells? So be my guest whoever you are. Lol


  33. 0

    AmIbovvered reported number ‎+448000128015 as unknown

    9/24/14, 7:31 PM

    Tonight, at 19:20 24/09/2014, I was called by this number but as I don't answer unknown and 0800 numbers it was a fruitless call. By a coincidence I paid a visit to LLoyds TSB yesterday, first time in months. Never had this number call before and it won't be answered. Does that ring ant bells? So be my guest whoever you are. Lol


  34. 0

    Investigator WheelieUK reported Network Research with the number ‎+448000128015 as Survey

    9/22/14, 8:20 PM

    This number appears to be a call centre. On one occassion the caller claimed to be calling calling on behalf of my bank (I dont use a bank). On the second occassion they claimed to be from Microsoft, responding to a report, generated from my system (Which had been offline for 3 weeks at that stage with an unrelated hardware issue). On both occassions I told them I was on TPS and that they should not be calling and that I had previously asked to be removed from their calling list. This number is now permanently blocked using the TrueCall Call Blocker.

    WheelieUK replied 9/24/14, 8:02 PM
    As a follow up to this, I contacted my bank and they confirmed that they do not and have never used Market Research as a company to do research on their behalf. They also confirmed it would not be a breach of the data protection act to confirm which bank this company is supposedly working on behalf off. My bank actually suggested blocking the number (Which I had done already) and even reporting the matter to the police and ofcom as a nuisence caller (I have reported to Ofcom, purely because of the persistance of this company, and also the TPS, who confirmed Market Research is not a member of TPS so may be why they are still calling)

  35. 0

    Emma reported number ‎+448000128015 as unknown

    8/5/14, 10:43 AM

    Calls at least once a day, normally late in the evening. Always asking for someone who doesn't live here, and no matter how many times we tell them, they still ring back. They've woken our baby up more than once and the next time they call I'll be letting them know that!

    Emma replied 8/5/14, 10:45 AM
    Also, a couple of times I've told them they've got the wrong person and they said, "oh, well, that doesn't matter!" and proceeded to try and get me to talk to them...!

  36. 0

    biscuitbuster reported number ‎08000128015 as Network Research

    7/15/14, 6:58 PM

    Just had call from these MORONS asking to speak to my wife about her satisfaction with her bank and any transactions ahe may have recently made. I asked them to identify which Bank they were supposed to be representing couldn't say. Suprise! Suprise! the old chestnut of the Data Protection Act was mentioned. Couldn't tell me what part of the Act though. Continued to ask to speak to my wife. Told female caller that she wasn't allowed to due to the Data Protection Act. Have been registered with TPS for donkeys years. Rang number afterwards company called Network Research- Market Research Company.


  37. 0

    Killer reported unknown with the number ‎08000128015 as Harassment calls

    7/12/14, 4:58 PM

    These people should go to hell annoying the old and frail. Calling all hours of day and night.


  38. 0

    lizzy b reported unknown with the number ‎08000128015 as Survey

    6/12/14, 9:17 PM

    called at nine pm,asking to speak to me by full name,i am ex directory so would like to know where they got my name and number from.didnt ask as I had no wish to speak to them.but will be asking my bank ,if anything to do with them,


  39. 0

    scam buster reported number ‎08000128015 as 08000128015

    6/12/14, 8:48 AM

    This is s banking fraud!call City of London police if you are called by this number!


  40. 0

    fred reported network research with the number ‎08000128015 as Survey

    6/4/14, 9:25 PM

    called tonight asking for my husband. would not answer any of my questions, wanted to talk to him.When I said he would not talk to them they rang off.

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