• This number was often allocated to British Telecom. Find comments on additional numbers belonging to British Telecom at the end of the page.

British Telecom 08000285085 / +448000285085

Types of call: Trustworthy number
Caller Name: British Telecom more...
Ratings: 159 (deleted: 6)
Search requests: 124322
Assessment: neutral
Latest comment (7/14/20, 4:30 PM)

NLH wrote: Call back number for faults... all ratings

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Details about this number

Area Code: free-call service - United Kingdom
Telephone number: 080-00285085
International:
Phone number +448000285085 from free-call service tagged as Trustworthy number 57 times.

Further Information: Find out
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Views last month: 54
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Search requests are consistent and spread often on weekdays

BT Mobile Calls by +448000285085 - Expert Opinion

The phone number +448000285085 belongs to British Telecommunication (BT) and is used for service calls to customers who received a text message on their landline for support. If you answer the call, either an agent or a robo-voice will inform you about a message sent your phone and the original phone number that was trying to reach you. The text message will be transformed into a voice message and read out loud once you press a button to confirm. If you did not pick up the call, you will be left with a text message. However, official phone numbers from large companies are also often the target for scammers and you may receive a call from this number when it is spoofed. Always check if the call seems legitimate to you and whether you even use such services, otherwise, do not respond.
Christian Anton
Christian Anton
Consumer protection and telecommunications expert

tellows score for +448000285085

Distribution of call types and caller names in reviews

Types of call:
Trustworthy number
57 reports
Unknown
38 reports
Harassment calls
17 reports
Cost trap
11 reports
Telemarketer
2 reports
Aggressive advertising (1) Survey (1)
Caller Name:
unknown
58 reports
British Telecom
51 reports
BT Scam
16 reports
BT Technical Service
1 reports
o2 customer services
1 reports
Phone number +448000285085 from free-call service tagged as Trustworthy number 57 times: BT Account Technical Support... 124322 searches on tellows, the online anti-spam community

Heatmap (Call distribution)

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Who calls with 08000285085?


  1. 2

    Nigel Wood reported unknown with the number ‎08000285085 as Trustworthy number

    12/13/14, 12:19 PM

    BT Account Technical Support

    not naive replied 6/27/15, 7:44 PM
    Sorry, we couldn't find any BT.com results for "08000285085"



    Copy and paste from bt website
    Sally replied 3/9/17, 5:58 PM
    Yes it is trustworthy. BT contacting me about a complaint. They asked no details, had the full information on the complaint. Resolved it and backdated it.
    Mervyn replied 11/21/17, 9:27 AM
    Genuine BT number. Was on a live chat online with BT and they required a quick call to transfer departments. This number called within seconds with the operaters name and the call info matching
    John replied 11/1/18, 8:32 PM
    BT service are disgraceful, dishonest, fooling me, lying to me, treating me horribly.

    In August 2018, when I have read BT adverts about joining BT broadband and getting a free BT Sports on TV for 18 months for £28.99, but I have never got BT Sports, but I am aware and shocked BT service wants more money £50 for activation and £6 for per month. I am aginst BT service.

    Yes, BT service are disgraceful, lying to me and fooling me.

    Yes, BT adverts are FALSE, dishonest, fooling and lying and a good liar. Yes, BT service are interested in the MONEY only.

    Yes, I am leaving BT service. Yes, I am still angry and upset I have never got a free BT Sports for 2 months.

  2. 1

    Satisfied customer reported British Telecom with the number ‎+448000285085 as Trustworthy number

    10/15/15, 8:38 AM

    This number is call back number from BT telephone technicians that do follow up calls to make sure everything is fine with your line to or Internet after the problem has hopefully been rectified. If you acknowledge the call they will text your mobile with a message so that if you have any further problems you only have to message them and they will contact you.

    fred replied 10/23/18, 8:30 PM
    Oddly enough,the asian woman at the other end wanted a Mrs.Robinson.Now as I'm a MALE and sole occupier and account holder,would you not think this is very strange to say the least.I said she was just a scammer and she hung up.

  3. 1

    MarkB reported British Telecom with the number ‎08000285085 as Trustworthy number

    9/11/15, 10:27 AM

    Recieved a call from this number today (11 Sept 2015). The caller was from BT and was prgressing my BT order as promised. The call was expected.


  4. 1

    elsinore reported unknown with the number ‎+448000285085 as Cost trap

    6/27/15, 3:08 PM

    Caller stated he was from bt. This number is not within their website. Wanted to verify details of subscriber so as to report and rectify a fault. I told caller IF he was a bt employee to get on with the job !


  5. 1

    Smarter than the average bear reported number ‎+448000285085 as BT Scam

    12/15/14, 1:41 PM

    Voice message with someone pretending to be from BT talking about replying to a text from them that I did not receive. Obviously phishing or scam of some sort as BT do not have the phone number for me that was used to contact me!!! It's a bit depressing that so many people are taken in by this sort of thing. Take control, ask them questions that only you and the company would know and tell them nothing if you are not 100% satisfied with their answers.


  6. 1

    F.DJANGO reported number ‎+448000285085 as unknown

    11/12/14, 3:51 PM

    THE NUMBER 0800 028 50 85 CALLED ME TODAY SAYING MY BT DIRECT DEBIT FAILED SO THEY WANT ME TO PAY BY CREDIT OVER THE PHONE!!!! DONT TRUST THEM AND IT'S NOT BT AT ALL WHEN YOU CALL BACK THE NUMBER IS BT AUTOMATED VOICEMAIL,I CALLED BT AND THE'VE CHECKED THE NUMBER AND IT'S NOT A BT NUMBER,BE VERY CAREFULL


  7. 1

    Oatmilk reported number ‎08000285085 as unknown

    7/9/13, 1:15 PM

    BT or not BT?
    have requested BT not to call with marketing messages but continue to receive this number and 0800 169 1608.
    Nuisance calls continue to be a plague foe phone owners


  8. 0

    Defender NLH reported number ‎08000285085 as BT Technical Service

    7/14/20, 4:30 PM via Android App

    Call back number for faults


  9. 0

    Baz reported British Telecom with the number ‎08000285085 as Trustworthy number

    2/24/20, 2:48 PM

    BT responding to a complaint I made through my BT account online.


  10. 0

    ANON reported number ‎+448000285085 as unknown

    2/9/20, 3:20 PM

    Polite Indian Male confirmed he was calling from INDIA. He knew my name. No information confirmed and call terminated.

    Have recently had ongoing problems with B.T. where he said that a complaint "Level-1" was still in force, but he wouldn't have necessarily known that those recent-problems have

    been resolved by the British Telecoms' U.K. infrastructure.

    Have been informed by B.T., THAT THE INDIAN SECTION (involved with B.T. services) IS BEING (or has been) SHUT DOWN, so further calls from this type of number or the INDIAN

    inhabitants - should no longer be occurring as from about February 2020. BUT PLEASE NOTE THE FOLLOWING IMPORTANT INFORMATION - BELOW...

    Therefore as all previous details about any of B.T.'s customers previously obtained within any contractual-employment with B.T. in INDIA, MAY WELL BE WITHHELD BY PERSON OR

    PERSONS IN INDIA AND MISUSED BY VARIOUS METHODS - INCLUDING COPYING/SUPPLYING TO OTHER PARTIES/COMPANIES/ORGANISATIONS - WITHOUT THE EXPRESS

    PERMISSION OR AUTHORITY OF B.T. OR THE CUSTOMERS OF B.T., - PRESENT OR PAST, IS VERY LIKELY TO OCCUR.

    IN THE U.K., THIS WOULD ALMOST CERTAINLY BE A CRIMINAL &/or CIVIL-OFFENCE, BUT OBVIOUSLY INDIA HAS ITS' OWN LAWS WHICH ARE NOT THE SAME AND CANNOT BE

    ENFORCED FROM WITHIN THE U.K.

    ANYBODY RECEIVING FURTHER CALLS FROM THAT NUMBER, OR WHERE CLEARLY THE CALL-MAKER IS NOT ENGLISH, WELSH, IRISH OR SCOTTISH - SHOULD SIMPLY NOT SUPPLY

    ANY INFORMATION WHAT-SO-EVER - EVEN IF THE CALLER SEEMS TO KNOW YOUR NAME ETC.

    SIMILAR SCAMS & "FISHING" FOR PRIVATE INFORMATION - WILL VERY LIKELY OCCUR IN THE FUTURE, SO PLEASE DO NOT BE FOOLED INTO THINKING THAT AN UN-

    SOLICITED/UN-EXPECTED CALL (especially on a Sunday) IS FROM WHOM THE CALLER SAYS THEY ARE OR FROM...


  11. 0

    Den reported British Telecom with the number ‎08000285085 as Harassment calls

    8/28/19, 3:57 PM

    Call claiming to be from BT .
    I could not understand a single word she said .
    BT need to get their act together once and for all ..


  12. 0

    Sam reported number ‎+448000285085 as BT Scam

    6/15/19, 8:42 AM via Android App

    If this is supposedly BT why are they calling people who aren't even with BT?


  13. 0

    Juchud reported British Telecom with the number ‎+448000285085 as Trustworthy number

    5/16/19, 11:01 AM

    This number is genuine. She remotely checked our BT You View box and sees an issue so a new box is being sent today from BT.
    SO, the answer is yes this number is genuine.We told her we get spam calls a lot and she told us if you get one - immediately afterwards dial 1572 and the number will be blocked.


  14. 0

    Richard reported British Telecom with the number ‎08000285085 as Trustworthy number

    5/13/19, 1:49 PM

    Caller from BT - identified herself. Irish lady,

    She knew why I'd contacted BT and I assume she was genuine. HOWEVER she then started to ask for personal / financial information (nothing too detailed or useable).

    I refused to comply and she quoted GDPR, which always gets me twitchy. I refused to supply personal info and we left it at that.

    I'm 99% sure this call was genuine (although v unhappy BT would not answer my query without wanting personal/financial information).

    HOWEVER, it is easy to spoof numbers so be careful.

    BT need to revisit their procedures as I'm still a very dissatisfied customer.


  15. 0

    Maria reported British Telecom with the number ‎+448000285085 as Aggressive advertising

    5/11/19, 3:20 PM

    It IS a BT number.
    It IS on their website.
    It IS aggressive sales techniques when a cold call.


  16. 0

    BobbysNuts reported number ‎+448000285085 as British Telecom

    4/29/19, 3:05 PM

    Missed a call from BT and phoned back as I've not had a BT service for at least a year. The person who answered confirmed the account was settled and had no outstanding debt or faults and couldn't work out why they would have called.

    This leads me to believe it was either a sales call or the number was simply SPOOFED using the caller ID service to obtain payment or access to a computer.


  17. 0

    The number ‎+448000285085 has been assigned to unknown

    3/19/19, 1:29 PM

    Claiming to be from BT


  18. 0

    dave reported British Telecom with the number ‎+448000285085 as Harassment calls

    10/26/18, 6:13 PM

    Stating from BT She asked if she could speak with Dave, the account is in my full name. She claimed my bill was outstanding and she would stop my line if I did not pay.
    I had spoken to the REAL BT the previous day and confirmed there is nothing outstanding,
    As of 18.00pm I told the woman I would hunt her the fuck down and feed her, her arms and legs.
    Have now requested BT activate their free call blocker and have registered with the TPS.
    Fingers crossed!!


  19. 0

    Guardian Ethel Rover reported British Telecom with the number ‎+448000285085 as Trustworthy number

    10/6/18, 4:50 PM via Android App

    it's BT - ignore the numpties who say otherwise


  20. 0

    Vasey reported o2 customer services with the number ‎+448000285085 as Trustworthy number

    6/3/18, 1:33 PM via Android App

    this is defo o2 customer services had a fault on my phone they've called a few times on this number. Not fraudulent and trustworthy


  21. 0

    ethelred reported British Telecom with the number ‎08000285085 as Trustworthy number

    2/27/18, 7:53 PM via Android App

    ignore the silly comments on here. it's just bt


  22. 0

    GerryA reported British Telecom with the number ‎08000285085 as Cost trap

    11/24/17, 4:18 PM

    male apparently calling to chase BT bill and asked for card payment. I told him I would pay in my own good time and cut him off.


  23. 0

    WOO reported number ‎+448000285085 as unknown

    11/24/17, 12:09 PM

    Bt OR NOT BT ?
    Had probs with email Yahoo - usually stick to BT site but unable to access - went through BT reset password - BT Chat - changed pass etc Received call on landline - do not answer - contacted BT Security they did not recognise number- also had call from mobile 07852 868304 ring tone NOT UK blocked on BT call and protect


  24. 0

    Edinburger reported British Telecom with the number ‎+448000285085 as Cost trap

    11/16/17, 1:22 PM

    2 messages left , from alledged BT direct debit department advising me to call them with my account details. Not had BT for 6mths and the account is clear, in fact they refunded me money...scam


  25. 0

    Investigator Paul Hill reported British Telecom with the number ‎08000285085 as Harassment calls

    11/6/17, 8:11 PM

    Call from this number at 4.13pm but I let it ring to go to answer phone but when that kicked in the caller did not leave a message, how odd, could be a scam by my reckoning as this afternoon when I had returned from shopping I got a call from a woman claiming to be from BT wanting to verify who I was and said I had an outstanding balance of £11 on my account, in no uncertain terms I told her that until I know what the amount actually refers to I will not pay and she wanted to know when I will pay it, all she kept saying was for my account, also told her that BT keep coming up with figures out the blue when they don't actually explain the reason that led to the alleged amount they claim I owe and in the end slammed the phone down on her. I am not handing over my card details over the phone to anyone claiming to be from BT. Any payments to BT I do directly from by bank account direct into theirs as I know then the money goes into the correct account number and sort code.


  26. 0

    Investigator David reported British Telecom with the number ‎08000285085 as Trustworthy number

    10/26/17, 3:11 PM

    I have been in a panic all morning after 08000285085 called me regarding a fix to my BT cloud, this was after live chatting to them. I listened to some of the comments here and convinced myself that I had been scammed. I let them remotely access my laptop and they fixed my cloud issue. But when I checked the number on line it came up with all the warnings that it was a scam. I've spent hours changing passwords to protect my bank etc and it was all a waste of time. THIS NUMBER IS NOT A SCAM, IT'S A BT NUMBER AND CONNECTS YOU WITH A BT TECHNICAL PERSON.


  27. 0

    Tough Cookie reported unknown with the number ‎+448000285085 as Harassment calls

    10/20/17, 9:16 AM

    This number called us a number of times, it was a lady who spoke, she asked for our card details to settle the account. we know we dont' have an account with BT, so we called BT and asked them if they knew what she was on about, they verified that it must have been fraud. BT NEVER ASK FOR PAYMENT DETAILS OVER THE PHONE!They have reported this call to the security team.
    A simple security question for them is what is our account number? it completely floors them


  28. 0

    mickey reported unknown with the number ‎08000285085 as Harassment calls

    9/29/17, 12:47 PM

    Lady said I spoke to your partner this morning about an outstanding bill - I said you did not and hung up.


  29. 0

    Dr D reported unknown with the number ‎08000285085 as Trustworthy number

    9/10/17, 10:38 AM

    This was a BT engineer (from a UK technical support centre) who was returning my call regarding a line fault. I do not understand some of the other reports. It may be because there was a communication breakdown but this is an official BT number unless the crooks are spoofing callerID (even if that can be done?).


  30. 0

    Andrea reported unknown with the number ‎08000285085 as Cost trap

    9/8/17, 8:56 PM

    Called at 9pm today tried to call back said number not recognised an I tried to dial back via 1471 do not trust


  31. 0

    John reported unknown with the number ‎08000285085 as Trustworthy number

    9/5/17, 11:25 AM

    Appears to be a genuine number, I received a call I was expecting, from British Telecom.


  32. 0

    Craig Smith reported British Telecom with the number ‎08000285085 as Trustworthy number

    8/8/17, 9:27 AM

    No problem here contacted BT Sport online to cancel Subs phone call was from them confirming my request.


  33. 0

    Investigator SUsan Buchan reported BT Scam with the number ‎+448000285085 as Cost trap

    7/25/17, 6:41 AM

    Got a call from this number foreign person Scottish I think.
    Well anyway she asked me for my name for security reasons well my names john I told her my name was Frank that passed the security person I knew then it was fake .
    She asked for £80 as they had to switch off my BT because of this dept
    Told her I'd phone them back .
    Yes I got back home and yes the BT was still back on.
    I've blocked this number on my Samsung phone.
    These people are bastids ripping off poor unsuspecting folk that fall for them.
    And the folk on here that say its a real number are you part of this scam.

    John replied 9/5/17, 11:31 AM
    I'm not sure if the call you received was a scam, but I received a call from this number and it was genuinely BT who were calling. I'm not part of the scam either!
    mic replied 6/3/18, 5:43 PM
    are u for real?, foreign person scottish i think?.the fact u cant spell makes ur comment even funnier
    Scotty replied 9/26/18, 4:19 PM
    You my friend are an absolute idiot! Probably think Wales is a county also.
    Maria replied 5/11/19, 3:17 PM
    Wow! Scottish person is foreign? Rightio... *eye roll*
    It IS BT but I don’t answer these or agree to anything that’s not written down blah blah... I’m not an asshat...

  34. 0

    Ecosse reported unknown with the number ‎08000285085 as Harassment calls

    7/13/17, 8:44 AM

    Rings but does not talk, just no way to know who it is. Blocked on my iPhone, has not called my home number as yet.


  35. 0

    Brads reported unknown with the number ‎08000285085 as Trustworthy number

    7/7/17, 5:53 PM

    Read all your comments but it is definately a genuine BT number. If your not happy ie. Its a call centre asking for card details then just hang up and ring BT on the 0800 number.


  36. 0

    Meken reported number ‎+448000285085 as BT Scam

    7/3/17, 6:16 PM

    called my mobile number repeatedly,after reading reviews here I answered and was requested to verify my BT account details which I refused to do as BT do not have my mobile number, this is quite obviously a scam do not give these scammers your details.


  37. 0

    Meken reported number ‎08000285085 as BT Scam

    7/3/17, 6:15 PM

    called my mobile number repeatedly,after reading reviews here I answered and was requested to verify my BT account details which I refused to do as BT do not have my mobile number, this is quite obviously a scam do not give these scammers your details.


  38. 0

    wendy reported British Telecom with the number ‎08000285085 as Harassment calls

    6/23/17, 8:58 PM

    get repeated calls from this number asking for my bank details to set up a direct debit, foreign woman i spoke to was very rude and aggressive, wish they would piss off calling, just paid my bill of £73 3 days ago fgs


  39. 0

    LightsOnSomeone'sHome reported unknown with the number ‎08000285085 as Harassment calls

    4/17/17, 1:53 PM

    This number rang my mobile on this Bank Holiday Easter Monday at 10:22hrs. I am still seething about their waking me up. Again, BT do not have this number. Again, if I am not sure about a number I won't answer, this time I didn't "recognise" it, on principle if I'm woken they can swivel. I'm not sure exactly what they're about, but I'm up to date on my bills and have made no complaint, (I could do, my broadband bill is ridiculous, sticks in my craw how much new customers pay in their deals!), nor am I awaiting a new/ different service. My deduction is it's untrustworthy, I've now saved it in my phone as "Scam" and in future I think I might answer it, especially if they wake me up, just so I can play silly bu**ers with them. They last rang me just before 4pm on 23rd Feb 2016.


  40. 0

    Jenny reported number ‎08000285085 as BT Scam

    3/31/17, 9:10 PM

    Scam. Trying to get money off of me for a bt account I no longer have and owe no money on. Foreign women every time they call same person. Wanting card details address date of birth all sorts. Scam scam avoid!!!!!!

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Further numbers that were allocated to the caller "British Telecom"
Most searched telephone numbers in 080 (free-call service)
Possible ways of writing the number 08000285085
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‎(+44) 80 002 85085
‎080/00285085