Rock Law 08437241052 / +448437241052
Caller Name: Rock Law more...
Ratings: 88 (deleted: 8)
Assessment: neutral, slightly negative, check call critically
temp wrote: do not i repeat do not waste your time with this company. wasted 2 years off.my life chasing them up... all ratings
Details about this number
Area Code: premium rate service - United KingdomTelephone number: 0843-7241052
International:
Further Information: Find out
tellows score for +448437241052
Distribution of call types and caller names in reviews
Types of call:
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Telemarketer 17 reports |
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Unknown 14 reports |
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Cost trap 5 reports |
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Trustworthy number 3 reports |
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Harassment calls 3 reports |
Caller Name:
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unknown 25 reports |
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Rock Law 6 reports |
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Rock law 2 reports |
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rock law 2 reports |
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Ruby 1 reports |
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Who calls with 08437241052?
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Keith reported number +448437241052 as unknown
I payed the £495 for PPI reserch last November that's, that's 10 months ago and still waiting for a conclusion, I have phoned them many times, they say the're still waiting to hear back from one of the banks.
Dian0r replied 6/8/16, 7:23 PMIve been being fobbed off by ARB for well over a year now, they told me categorically that I had PPI on my old Mortgage, that the mortgage company had admitted it and were just working out a settlement but were being slow because it was a huge amount. Today I found out that my Mortgage Company wrote to ARB a year ago telling them that no PPI was ever on my mortgage. ARB just don't want to give me my money back! -
Mickjohn reported Rock law with the number +448437241052 as Trustworthy number
Rock law introduced me to ARB who done a grand job for me! would recommend them.
Shirley replied 10/23/15, 10:44 AMIve dealt with Rock law tried to contact for nearly 4weeks now email no one returned my calls eventually spoke to someone who has informed me Rock Law has ceased trading and nothing can be done about £495 they have taken from mesarah replied 2/8/16, 3:19 PMyes im dealing with ARB, so hopefully the money that i paid rock law i will get backjohn kavanagh replied 4/26/16, 9:33 AMArb told me that the money side was to do with another dept...but I was not told that rocklaw had gone bust...!! Arb are just as bad....for 13 months I kept being told they were waiting for replys...they were just stalling me...I only found out earlier this month about rocklaw....no doubt that's goodbye to my £495..!! -
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temp reported number 08437241052 as unknown
do not i repeat do not waste your time with this company. wasted 2 years off.my life chasing them up .telling them.what they were doing wrong .ended up closing it and got a refund of credit card .wouldn't surprise me that i may still have ppi.but im not going through all the stress again
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temp reported number +448437241052 as unknown
do not i repeat do not waste your time with this company. wasted 2 years off.my life chasing them up .telling them.what they were doing wrong .ended up closing it and got a refund of credit card .wouldn't surprise me that i may still have ppi.but im not going through all the stress again
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Sucked in reported unknown with the number 08437241052 as Telemarketer
I got a call from rock law back in March 15. Was told I was definitely owed ppi money, but would need to pay 495 in order for them to go ahead. Was a bit wary about paying but thought this was a legit business so paid up. After 6 months i hadn't heard anything so rang and was told to supply more info. Months went past and still no news and when I called in May was told it was only going to be another 6 weeks. Guess what, still nothing!!!!
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am13 reported number +448437241052 as n/a
i was stung against my very strong better judgement and parted with £495.00 to this firm and felt like a big fool ! I am filing a report to ombudsman to see if i can get somewhere. the rock law is firm of layers and crooks!
Bella replied 1/29/16, 9:30 PMI also paid them £495,I phoned the ombudsman you can get the number online.They got my money back for me.If you paid the £495 with a credit card it is covered by their insurance,but if you used a debit card its more difficult to get your money back.Don't feel stupid ,these people are the lowest of the low.Good luck I hope you get your money back. -
gayled reported Rock Law with the number +448437241052 as Telemarketer
I am so annoyed with myself for trusting this company. I received a call from rock law in June 2015 and was told i've got about £11K's worth of unclaimed PPI. I trusted them and signed the online agreement and paid £495 upfront as i was told i would be refunded if the claim came back for under this amount. I then chased them up each and every month since then to be told they are waiting for responses from my banks. I called the banks and they informed me they have not been contacted at all. I'm so disappointed and now don't know how to go about getting my £495 - it's not been 5 months and during this time other people i know who have started claims after me have now been paid out. Can anyone advise how I go about getting this money back?
Lesley replied 10/1/15, 4:57 PMLucky you june 2015 we paid ours in April 2014 and now the number doesnt even exist anymore. Think we should just count our losseskaren replied 11/10/15, 10:01 AMHi there = I did the same as you with Rock Law - told 7K worth of unclaimed PPI in my name..Have you got anywhere with trying to get it back?? thanksannoyed replied 11/28/15, 11:01 AMGet in touch with Ombudsman,i went through the same thing 12 months of being fobbed off with ARBAdvisory till eventually they told me Rock Law had gone bust! These two companies work in,or did in the same building,they should both be shut down,iv never delt with such a bunch of clowns in my life,luckily i had mine on a credit card and received a full refund on my card under section 75 which Ombudsman put me in the right direction,try these they will help you fight your case for your money back,these rough traders should be locked up and the key thrown away,good luck and i hope you get your money [email protected] or by telephone on 0300 555 0333. -
Shocked Couple reported number +448437241052 as unknown
My husband and I have received a call from Rock Law over a month ago. He then (without consulting it with me) agreed to pay the £495 upfront fee to get his PPI claim proceseised. After reading few negative comments online, we have decided to cancel the agreement the very same day my husband signed it.
It then took us weeks to finally speak to their Accounts department to confirm we wanted to cancel the agreement (even though we have notified them via email on the same day he agreed to it). The whole experience of speaking to 10 different people and being given very very inconsistent information caused us a lot of stress and frustration. We have written a couple of formal complaints to them and one to Financial Ombudsman! And after over a month of waiting we have just received our money refund back! It was the most horrible experience we have ever had! PLEASE stay away from Rock Law.helly replied 9/8/15, 8:17 AMI am having the same problem at the moment. I cancelled my agreement with them 1 day after accepting which is well within the 14 day cooling off period. Staff were rude and unhelpful. It is now nearly a month since cancelling and still haven't been refunded despite many calls. Please be careful with this company. They need training in customer service. Shocking.Sue replied 9/15/15, 5:02 PMI've been told twice that a cheque has been sent out to refund the £495, the last one on 3 September. It's not arrived! No surprise. Today I spoke to a Josh Williams, who said he would see if they can pay it back onto my card within 4-5 days. Nobody in accounts to speak to. I told him if I didn't get it back this time, legal action will follow. I'm holding back on Section 75 of CCA to see if it arrives. I'll keep you postedSue replied 10/1/15, 5:39 PMThey paid the money back onto my card!!! I'm amazedNeil replied 10/2/15, 2:08 PMDid you get your re-fund money via cheque? Or paid back onto card? I'm currently waiting for a re-fund cheque they said has been sent 7days ago? And Sue did you have to give them your card details again for them to put the money back on?helly replied 10/2/15, 9:05 PMHi Sue. I'm really happy that you have your money back. It's now 7 weeks for me now. 2 cheques haven't arrived. Reported to ombudsmen today.Neil replied 10/4/15, 12:23 PMSue how long did it take for them to put the money back onto your card? Was it within the 4-5 days?Sue replied 10/4/15, 1:17 PMHelly and Neil, I told them that I didn't believe they had sent one cheque, never mind two, and that if my post was going missing, I would contact the police. They paid money back to my card and didn't need the number again. Their direct line phone number is 01792 917760Neil replied 10/4/15, 1:35 PMThanks sue, so how long did it take to refund the money after you told them that?Neil replied 10/10/15, 8:47 AMSue I've been told that they've put the refund back onto my card yesterday morning and can take 3-5 days, how long did yours take to go back on your card after they told you they'd refund you?Neil replied 10/13/15, 7:53 AMI've just received my refund back on my original card, they told me they'd done it Friday and I received it yesterday. Also it was Josh Williams who dealt with the refund the same as sue so you might want to ask for him. It took just over a month in total, with two cheques supposedly senthelly replied 10/17/15, 8:20 PM9 weeks down the line and still nothing back. I have complained via the ombudsmen and have now been informed that they have gone bust. I'm now going to try to get my money back via my credit card provider. I will not ever do anything like this again.Louis replied 11/5/15, 10:36 AMHi many thanks I phoned the ombudsman as you advised they said inform the credit card company Santander then if no refund get back to them.Santander instantly refunded the money back on to card .without yor help would still be in a mess .Santander great company -
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Unhappy reported number 08437241052 as unknown
I am extemely unhappy with this company i did not receive my £495 deposit which i was told that i would. i gained nothing from the small ppi payout instead it cost me money, time and alot of stress.
nicola replied 10/19/15, 11:20 AMjust called as going through same , not getting any where new number 01792917762 company are called arb , but think its rock law as tried to call it and guy new my name and hung up on me , now its going to leave a message ? aghhhhh my credit card company arent giving me my money back either as i willingly gave them my details ,, so upset as i cant afford to be out of pocketlouis replied 11/4/15, 4:40 PMhi i have also been caught out by rock law and want my money back do you know of any one who could help perhaps a joint claim many thanksannoyed replied 11/4/15, 9:59 PMThis company so called ROCK lAW & ARBAdvisory work in the same building probably the same room, so goes hand in hand with the other, I have been sucked in and have been chasing them up now for 12 month, got to a stage were they would not answer my number several attempts and put me on to answer machine you know....sorry all our staff are busy at the moment ...yes that one,decide to phone on my partners phone as they did not have her number and guess what they answered straight away...im now in the process of getting my money back from Rock Law and then I will be dealing with there side kick sniffles ARBAdvisory excuse my English but first class PR**KS!!!!annoyed replied 11/4/15, 10:14 PMHi Louis
Ring this number 0333 200 0110 or Email [email protected] I found them very helpful and at least put me in the right direction. -
wendyanne reported unknown with the number +448437241052 as Telemarketer
Just Thought i would leave a note! Im thrilled with the service I have been Paid out this morning. I cant believe it guys do it its amazing :-)
annoyed replied 11/4/15, 10:25 PMWhich part of the building do you work in or are you just one of there buddies....been sucked in once give it a rest they that professional they now down the pan set of muppets. -
Angus reported unknown with the number +448437241052 as Telemarketer
i set up a claim with rock law. luckily i didn't look a these comments first the service was good i did get money back i have recommended some of my colleges on they were fast and did all the work for me. It doesn't excuse all the calls i received which put me off at first but i suppose it worked as it did get me to claim
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David reported Rock Law with the number +448437241052 as Harassment calls
I gave these an 8 and not a 9 for a reason. Just this week I paid them £495 for a PPI claim. Then I did some research into Rock Law and felt totally sick. I've had an awful week feeling so stupid about this, nevermind the money I was convinced I'd lost.
But they did ring me back later and I told them I wanted to cancel the contract. They kept asking me why and tried twice further to get me to reconsider. They even offered to half the money, but I refused. I wanted to cancel in my 14 days and made it 100% clear.
The one that really annoyed me was when I first told them I wanted to cancel. At that time the £495 payment was sat on my credit card as a pending transaction. I was told by the first guy that the money would sit there unclaimed until any PPI claim was settled. Bit like a deposit you pay when you hire a car. Then the next day I noticed it had been taken from my card. I was livid!
However this morning I was so relieved to see that I had actually got my money back. It was refunded by Rock Law and I will never EVER give my details like that to anyone again. What an idiot I was!!!
Would I have got any PPI money back? Maybe, but the worry I've just had about being possibly ripped off just is not worth it, belive me.
That's why I gave them an 8 and not a 9 because I did get my money back promptly.lizzie replied 6/25/15, 10:12 AMI fell for this. they have my money , tried to cancel it as I did not see any work on their part....they even suggested I had no ppi owing...I did I said....I was paying it long enough , they sounded surprised...I think they work on greed on their part , I have tried to communicate with them ...all the e.mails fail and the phone does not connect...I paid a bunch of crooks as far as I am concerned...Philip replied 7/5/15, 8:22 AMDid you do this by phone or email thanksLindsay replied 7/27/15, 6:23 PMJULY 2015..i hope you have reported Rock Law, ARB Advisory to the Legal Ombudsman Tel 0300 555 0333. Also the Claim Management Regulators.. -
C Boyle reported Jade Jenkins from Rock Law with the number 08437241052 as Cost trap
Similar to everyone else, I recieved a call 2 days ago asking if I'd claimed PPI before which I hadnt. The gentleman took my details, asked if I'd had loans or credit cards in the past and who with. Not surprisingly, I was told I had a claim. He said someone else would call me back shortly to discuss how I could proceed.
2 days later (today), a woman known as Jade Jenkins called to explain how things work and that I could get around £5k back. After trying to baffle me with jargon she says to proceed, she would have to charge my credit card £495 but not to worry, I'd get it back when the claim came through... In her speal, she said several times that it was a no win, no fee agreement but then says I have to pay £495 up front because of the number of people who are successful but then don't pay them for their time.
I thank the company for getting me interested in claiming PPI but I think I'll try it myself as opposed to giving my money away. -
marie reported rock law with the number 08437241052 as Cost trap
I received a call from rock law on 12th feb 15. It wasnt until the end of the conversation that they informed me i would need to pay £495 up front on my credit card and it would only cost me £6 a month interest. If the claim was unsuccesful then I would have a full refund after 6 months. Lucky alarm bells started ringing, I asked the lady to call me back the next day. I have googled and found all the comments giving the same account and will tell rock law i am not interested and to never call me again.
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BillyNoMates reported unknown with the number 08437241052 as Harassment calls
Halfway through the call I was asked
to wrap tin foil round my head, which
was somewhat amusing. At the end of the call when I queried some of their T&C's the Welsh prat said ****ing forget it, and promptly hung up.
A result as far as I'm concerned.RED_DRAGON replied 1/31/15, 9:50 AMWelsh prat?? a bit racist there? BillyNoMates u must be a lovely bloke for a professional law company to say, "****ing forget it" lolJohn Kolano replied 3/5/15, 1:18 PMI also received a call from Rock Law and found them extremely persistent and rude!they wanted £400 on my credit card as some form of deposit which they stated would be refunded once I receive my PPI reimbursement,I told them I wasn't interested and put the phone down!since then I have has regular calls from this company and am beginning to get quite angry,I have since found out that this company is a scam,so please beware!!!!!!!!!! -
Twink reported unknown with the number +448437241052 as Cost trap
This company operates a sophisticated sting making wild promisesof PPI refunds on the scantiest information given. AS soon as anyone today asks for immediate payment online or by telephone be prepared to write that money off. The one thing the company does not want to do is give its potential customers time to check it out - hence no delivery of email until they have you on the phone. The methodology should make anyone cautious. It's a scam and I regret that nice women in Wales feel the necessity to work with them as its on the border of illegality.
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DVin reported number 08437241052 as Rock Law
I had a phone call from Rock Law telling me that I was owed money back on PPI that I was paying on old loans etc etc. I asked them how they knew this (rock law) if they did not know who I am, the agent replied "well your on our system". I thought I would test the water and decided to go ahead. Once they took my £495 I was told that i would hear from ARB Advisory within 72 hrs advising me on claims, guess what! I heard nothing. After numerous phone calls to the guy that took my money and speaking to a door matt of an agent I had a call from the cancellations dept stating that I will recieve a full refund, guess what??? in the form of a freakin cheque!!! OK It was my fault for being caught of guard and what a d££k I feel, but please stay away from this company. They want your money and once they have it you will not hear from them, at least until your 14 day cancellation rights have expired. I saw the light and have contacted the financail ombusman. Forms are being sent and it's free to do it your self. The water I tested was too hot for me......Run a mile from Rock Law
Maxine replied 2/2/15, 2:42 PMHi did you get the £495 back in a cheque and did it clear ok just I am really worried and have also been a dic@ and think I've been conned. As long as I get my money back I will sleep tonite. Thanks from a very worried stupid womanmazza replied 3/4/15, 12:43 PMI made the mistake of giving them my card details yesterday before I read this forum.i'm worried sick,i contacted them this morning to cancel.has anyone managed to get their money back? I'm could kick myself for being so stupid.i'm really stressed through long term illness already and cannot cope with having to fight a company to get my money back.Trolleydollydaydream replied 5/2/15, 11:20 AMI'm another one who had their stupid head on in August 2014. The only communication I have had is when I have called or emailed them and they fob me off with a load of cr*p. I have now complained to them and let the legal ombudsman know. I have also raised a dispute with the credit card under section 75 of the consumer credit act 1974 to say I have paid for service which I have not received. Will keep you update on this. -
Alan Yosgo reported Rocklaw with the number 08437241052 as Trustworthy number
I found out I had one of their most successful claims at around £45,000. To say I was happy with their service would be an understatement. Yes they ask for a refundable deposit as "Insurance" to insure the back end is paid and yes they take 36% including vat, but I have been speaking to many of people who have paid just 25% with no deposit ending up getting half of what I got... Even though they had a similar size mortgage with the same lender.
Leave that thought in your head for a few minutes!Archie999 replied 1/29/15, 3:56 PM£45,000 refund on PPI or bank charges ??
Pull the other one ! If it's free to do - why are you here bigging them up?
They called me on a work number - which proves they are just trawling.Marty Hopkirk replied 4/28/15, 8:33 PMObviously an employee. Don't believe it. -
Tellitlikeitis reported Rock Law with the number 08437241052 as Telemarketer
Received a call today from Rock Law LTD, alleged PPI recovery agents. They are very persistent about getting your details, e-mail address, confirm your home address etc, and tell you that they have identified you have a strong PPI claim they would like to represent you on claiming back.Problems arrise when you start to ask them questions like, "What company is my PPI claim against?", "Why do you want such details over the phone?","How is your company able to ensure that the Data Protection Act is met with information supplied over the phone?". On the first two questions, the young lady attempted to talk around the issues and direct the conversation back to gaining my details. On the third question, I was shocked when she replied, "If another party was to gain such information, there is nothing we could do about it and we would not be responsible". Obviously I declined to give her any details, and I would advise anyone else who may be contacted by this firm to do the same, as any above board buisiness would clearly answer any / all questions posed by a potential client. Stay well clear of this company.
humpty6 replied 3/25/15, 5:20 PMRETARD!!! -
Investigator RJB reported Rock Law (Cory James) with the number +448437241052 as Cost trap
Rock Law(Swansea) claim to be able to get back 7K in PPI payback. Need to pay £495 upfront, refundable. Charge %30 of claim. Need credit card details, when refused Cory James got all arsy and he put phone down.
08437240371, 01792712123, 01792905191
Run Away!Luckymummy replied 3/17/15, 1:06 PMI had exactly the same experience, plus a different number 01792 917760 they must be expanding with all of those £495 bonuses!!silly cow replied 8/14/15, 2:27 PMI've just been scammed trying to get my money back the same No as the LUCKYMUMMY 01792 917760 -
Ian reported Rock Law with the number +448437241052 as Cost trap
Rock Law continually called me and when i eventually engaged with them they assured me that i could be owed circa £5k from two banks who allegedly carried out illegal insurance policies which i was unwittingly paying for via my monthly mortgage payments. They very skillfully tried to extract from me my credit card details through several lines of inquiry which basically was an attempt to extract £495 which they said was a means of confirming who i was and would form the basis of a legal contract whereby i engaged them to recover the monies owed to me by the banks? As well as the £495 payment on day one they would also retain 30% of any compensation paid by the banks. This whole process sounded very dodgy and when i quizzed the caller and challenged the legitimacy of their approach they were not very pleased and stated that no other legal firm could undertake the recovery of PPI claims, this is clearly not true. I politely declined the service which Rock Law were offering and terminated the conversation at this point, the Rock law caller was extremely unhappy. From the background noise it sounded like the caller from Rock Law was in the middle of an extremely noisy call centre rather than a calm and professional law firm. I would suggest that this company is not what they say they are and you would be better off using the services of the Citizens Advice Bureau or a local and reputable legal firm if you believe you genuinely are owed PPI compensation. If you sign over £495 to Rock Law I suspect that you would probably never hear anything from them again.
If your sixth sense tells you its not right then step away. -
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john reported unknown with the number +448437241052 as Telemarketer
Many calls made to me on a daily basis sometimes 6 a day despite me telling them on a number of times i was not interested.When i finally got the name of company and startedv to ask questions they hung up.I will be reporting them to ofcom and will seek compensation.
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Fed up reported number +448437241052 as unknown
Rings every so often but not long enough for me to answer the phone.
annoyed replied 12/6/15, 6:32 PMWhen I get ANY number like that i just scroll down and press block this caller easy... Once bitten has they say, also if it's an important call they will leave a message, no message blocked. -
Investigator kenokie reported number +448437241052 as unknown
This appears to be a video call repeating on average one a week
New rating to 08437241052
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Investigator Oncebitten reported Ruby with the number 08437241052 as Telemarketer
I am writing it down so I will never forget....I am an idiot. Will never ever be this daft again. Yes, I listened to the telephone blabber, did the online signing, then said I had doubts whereupon was told I would receive a call the next day. Wrongly believed this meant I still able to consider it. Minutes after the call went on Martin Lewis' s website and saw there was plenty of free info on how to do PPI claims yourself. IMMEDIATELY (within 10 mins of Rock Law's phone ambush, called my credit card company and had a block put on my account. At that moment no money had been taken. When I got my credit card statement, horrified to see it had...£495. Now trying to get it back through card company and reading today that Rock Law's down the drain. Where it should always remain.