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  1. Sue reported Silvershine services with the number 01162409013

    Lady who says she is called Molly from Silvershine Services an wants you to provide details on an accident in the last 1-2 years. On asking her a question however realized I was talking to a VERY convincing robot. I realized and then had fun asking a few questions which were not on the script and which results in the system going back to the first introductory sentence. This is worrying as I realized it was a robot but it is so realistic that older people may actually think they are talking to a real person. This type of thing should not be allowed.

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