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  1. Annoyed customer reported Vanquis Bank with the number 01214395279

    I have a CC with Vanquis Bank that is cleared every month if it has been used. I had £30 to pay when I get paid on Friday and they have tried to take it from my account. My bank declined it and the payment was reversed on my CC today, when I checked the statement it showed I had only £30 they tried to take it which went through clearing my account, today the reversal was placed on my statement and they have not put the £30 back on my statement they have added £60 - £30 for the reversal and charged me an extra £30 AND nearly £28 in other charges because of this. My cards are usually always paid on time or before they’re due a few times I’ve forgot over the years and never once have I’ve been harassed at least 7 times but them. Vanquis Bank is one of the most off putting money hungry companies I have dealt with how can the have the audacity to charge me when they have tried to take a payment on the wrong date (emails confirmations to prove this) I have spoken to customer service and got no where with them the attitude was very much it’s your problem not ours and told me if I did not pay the charges they’ll pass it on to a collection agency. Told him he was getting nothing to cancel all Vanquis cards and accounts I have with them. I’m now waiting on an area manager calling me back.

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