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01267228400 from Carmarthen

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Rating for 01267228400

4
Name / Company: SMS legal (4) unknown (5) SMS Legal (4) sms legal (2) sms legal / u legal (1) Report the company to offcom (1) ULegal or Scarlet Marketing Services (1) Sms legal (1) Jonathan/SMS Legal (1) SmS legal (1) text message (1) more...
Types of call: trustworthy number (12) more...
Ratings: 54 (deleted: 92)
Search requests: 50876
Assessment: neutral, slightly positive (tellows Score 4)
call is harmless to neutral

Details about this number

City : Carmarthen - United Kingdom
Telephone number: 01267-228400
International: +441267228400
Address: Details
Further Information:
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Ratings for 01267228400

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  1. joe.bloggs reported sms legal / u legal with the number 01267228400 as Cost trap

    4 minutes ago
    they are an abosolute con!! I had a call from them the other day where they were saying to me that i have been mis-sold ppi, but when i asked do you have any of my information they say no, and that i would have to provide any records of accounts ive had over the years such as credit cards, loans, car finances mortgages and so on? which made me very nervous as you would think they would have this information in the first place to ring you up, not only did they want all that information they wanted me to sign 2 "legal documents" via email and get card details to access my credit file and if my claim was successful i would have to pay a upfront fee of £495, as any one would be that made me suspicious and i wanted to find out more about them so i did my research and found out that Carmarthen branch have changed names numberous times and they have gone from Scarlet services, Scarlet marketing, SMS legal and U legal, the reason they have changed from SMS legal to U legal is because they are being investigated so DO NOT GO WITH THIS COMPANY!!! there are 2 offices 1 based in the lyric building,5 King street, Carmarthen, SA31 1BH and another based in 12a high street, Ammanford, SA18 2LY. The one based in Ammanford has also changed its name numberous times going from Penguin ltd, Mis-Sold products, Scarlet marketing, Scarlet services, SMS Legal to U legal. Clearly something is not right for them to change names so many times. I would highly suggest if you want to claim back your money than do it yourself and dont go with any company that charges up front. If you have already claimed with any of them then i would ring the bank straight away and say that fraud has been committed and to cancel your card, if they carry on coming up with excuses go to the ombudsman.

    h8 cold callers replied 2016-07-27 19:05:18
    Also known as XX-STREAM LIMITED if you look up their company number. Lots of resigned people as well.
    Claire replied 2016-12-10 19:37:37
    I plaid 495 in April. They phoned me on Friday and congratulated me that my clam had come through. They need10% for me to pay, in Voucher from PAY SAFE, They saud They Would come around with check for 2.500 in return for my PYSAFE Voucher. Whst Would you suggestiv me to do now?
  2. Kab reported number 01267228400 as SMS legal

    I was called yesterday and told that SMS legal have gone into liquidation.... along with my £495 they took 1 yr ago ... I have started a charge back claim . I knew it was a scam the minute I paid out the money ..... feel a absolute fool

    Simon Powell replied 2016-12-28 14:51:09
    Hi there I am in the same boat here Could you please let me know how I go about getting a refund please? My email is [email protected]
    Thanks in advance!
    Lucy replied 2017-01-23 22:46:43
    I was asked for £299 - not £495 - and they claimed on my behalf, just over £2000 which they paid into my account in Oct 16. I am still waiting for a bill for the 25% & vat. Is this company still operating?
    Bob replied 2017-02-01 11:56:34
    I called the administrators, McAlister & Co, who confirmed that SMS legal had gone into administration. They told me the directors have set up a new firm, Swift Financial, and so beware if you hear from them! They told me that if you paid your £495 by credit card you should be able to claim back the amount under section 75 of the consumer credit act. If you paid by cheque or bank transfer, you've lost your money!
    lisa replied 2017-02-24 20:22:59
    Hi I have put in a section 75 to my credit card, how long does a section 75 take to complete? And did anyone get there money back this way?
    mummaWilsdon replied 2017-03-14 17:05:32
    I feel extremely foolish too - I'm not usually so gullible! I paid out £495 in September 2016 - having been through the paperwork which seemed legitimate. I'm furious with myself (and them) now! How can I go about trying to get a refund please?
  3. Natalie reported SMS legal with the number 01267228400 as Cost trap

    Hope this helps. I sent a letter of complaint to David Rushton the company director who agreed in writing to pay my full deposit back by October. This hasn't happened so I have contacted my credit card company who are working on this. Also you can complain to the legal ombudsmen www.legalombudsman.org.uk or call 0300 555 0333. Good luck!

  4. Natalie reported number 01267228400 as unknown

    Can anyone tell me how I could recover this from my credit card? This has been dragging on for more than a year for me I'm sick and tired of it!!

  5. Report the company to offcom reported Report the company to offcom with the number 01267228400 as Telemarketer

    Report the company to offcom

  6. Alex reported number 01267228400 as SMS legal

    I went through the whole process with SMS legal alias Scarlet services etc...

    Their sales tactics were admittedly very good and it takes a lot to get me to listen and go for it. I was generally happy to proceed but then got very cautious when so far in to the process they asked for £495 of my credit card and they agreed it was a'holding fee'. However, they make you sign the agreements before they verbally admit you need to pay them the money, be aware as morally this is wrong.

    I had looked into my own PPI claims in the past and nothing really came up. Anyhow there were completely unsuccessful, with them even lying to me, saying they appealed a decision to the ombudsman for a reclaim on my back package account fees. They did not and I asked for my money back at that point.

    The whole process took circa 7 months before I had to make about 3 calls to get my £495 refunded to my CC. I sill get email updates from them even through I an technically not their customer.

    In short, never ever go with a PPI company if they ring you out of the blue.

    Conned replied 2016-09-27 17:58:25
    I had the same convincing very friendly 'cold call' sales pitch which I fell for 18 months ago. Once they had my £495 that was it! getting to speak to anyone was almost impossible, and even when I did they kept fobbing me off saying that they were still waiting for the various lenders to reply. After 12 months of nothing but statements stating that there was no PPI repayment due on some loans (which I already knew because I hadn't taken out PPI when it was offered) and 'awaiting response' from other lenders, I told them I was taking the matter to the FSA and the media...and suddenly my £495 was repayed. Up until last month I was still receiving statements from SMS Legal as, according to them, my account was still active even though they wrote to say that they had been unable to recover any PPI payments, so the repayment of the initial fee was to terminate their contract with me!
    Natalie replied 2016-11-23 14:47:00
    Hi can you tell me who you contacted to get your refund? I also paid on my credit card over a year ago and have a letter from the director saying I would receive a full refund by 27/10/16 which I obviously haven't. Thanks
    Conned replied 2016-12-20 10:07:14
    To Natalie,

    I eventually got my money back from the broker who was the agent who introduced me to SMS Legal....but I'm sure this only happened as a gesture of goodwill after I discovered through conversation a most unexpected personal link. Contact your credit card company, explain the circumstances and give them this Tellows link in support.
    Helen Farrell replied 2017-03-23 14:38:54
    We paid last year and was told there was a considerable amount owed to us we have emailed several times and asked for a refund but ignored
    how did you get your refund back
  7. h8 cold callers reported ULegal or Scarlet Marketing Services with the number 01267228400 as Cost trap

    Also using the number 0844 669 9960

    WARNING - this is the fake PPI claims company known as ULegal and also Scarlet Marketing Services and they are being investigated by MOI. DO NOT agree to anything and DO NOT give them your bank/credit card details if they ask you for £1 to confirm your account and do not sign their contract. Just found out hubby has done this and having to clear up the mess! To quote from contract "We will debit £495 within 72 hours of the telephone conversation being concluded, after the provision of pre-contract information to you and only after we receive your signed letter of engagement..."

    REMEMBER people that this can be done for FREE!

  8. Tony reported unknown with the number 01267228400 as trustworthy number

    I started my claim in October 2015, and to this date have received nothing. They are a nightmare to get hold off and don't have a clue about customer service. I'm now struggling to get my £500 back!!

  9. Mr Liam Wilcox reported SMS Legal with the number 01267228400 as trustworthy number

    Had a Call from SMS,i didn't think i could claim as i couldnt remember alot, and ive got rid of all my paperwork (im soo unorganised!). Spoke to a lovely girl who reassured me that they didnt need it. I was worried when i seen the reviews, but i find nobody takes their time to write good reviews only bad, so this is why im writing this. They Are still currently looking into my argeements, but so far ive had £3452 back on my car finances.

    Tom replied 2016-03-31 22:48:39
    3452£? really? did you mentioned upfront "deposit" of 495? and 30% of winning fee and whats left is 2000 if they were not bunch of theves.... Imstill trying to get my money back, for your own good not fall for this scam!!!!
  10. Mrs Griffiths reported unknown with the number 01267228400 as trustworthy number

    Set up a claim with this company late october. I was a little worried but put my trust in this company as i paid the fee on my barclay card so i know my credit card is protected.
    Fantastic service and i had more money than i thought back! Just booked to go on holiday, Thank you SMS. Would recommend this company.

    Tom replied 2016-04-02 21:25:41
    Mate you are insane! You have give all your credit card details including 3 digits security code - to some stranger that "cold call" you!!
    just because he promissed you pile of money if you pay not refundable deposit of aprox 500£ that initially is introduced as 1£ transaction?after couple minutes of set conversation with again- total stranger that probably get your telephone number in not exacly legal way, to set you in and also polightly ask for it?!
    If you naive enough to fall for it thats your business, but meaby not rcomend it to others!
    Tom replied 2016-04-02 21:27:31
    .... And yes good idea ... Book your holiday now forget about your money, and safety of your finances well done!
    BRIAN replied 2016-10-21 14:57:51
    HOW LOMNG DID IT TAKE I HAVE WAITED 7 MONTHS AND HAVE THE LEGAL OMBUDSMAN AND THE MINISTRY FOR JUSTICE INVOLVED???
  11. John harland reported number 01267228400 as SMS Legal

    I have got to take my hat off to these guys being very sceptical at first having a telephone call but after 12weeks nervously waiting I have had a successful claim of £9785 on my credit cards which I had no paper work for and two loans I had for cars dating back late 90's I've just booked for the family to go to Mexico !

  12. Miss chandler reported Sms legal with the number 01267228400 as trustworthy number

    I have recently been in contact with this company all I can say is what a fantastic service I have received I was well aware of such telesales calls I would normally ignore but I listened to a lovely chap called Brian Cartwright and was very impressed with the knowledge he had once he completed my report it was 20 pages of financial agreements I forgot about over the years being in my 60s now . I have recently received a cheque for £11400 which he said I would get between 8000-10000 so very pleased

    steven replied 2016-02-17 16:37:44
    How long did you wait for case to be settled
    Miss chandler replied 2016-02-25 22:32:23
    I persued a claim late November Steven good luck with your claim regards
    Ion replied 2016-04-03 15:08:52
    £11400 -25% fee -495£ non refundable "deposit" = £8055
    IN case Miss Chandler would bother to care whether or not she get back 8k or 10k ....
    Is that even a real people are writing this comments or its just another floor in sms office, trying to pull up their image?
    If you reading this have a brain - and i hope you do just think about it:
    They have your number from thin air... Asking for all details of your bank AC or credit card... At this point you should hang up. It does not matter if they telling you who you speak with, what is a proof that is really that person?
    I have to admit... I did fall for that, i never could expect that i can, but they have manuvered me- they live out of that so they are REALLY GOOD at it. I have canceled my arregments with them,straight away and not without difficulties take my money back 495£. It costs me 30£ phone bill to calling them as obviously is a premium rate they also make money from!
    Also all my worries about them seems to be thrue as their website does not exist anymore!

    I write this as a regular hard working person that needs to bust his a***s off at work and like to warn everybody to never fall for this kind of scam....
    They put banks in a bad light because of ppi, but they charge you 1800£ out of 4000£ For sending template paperwork in your behalf... IF they were even genue company - that most likely THEY ARE NOT
  13. mr jones reported Jonathan/SMS Legal with the number 01267228400 as trustworthy number

    SMS legal called me up went through my agreements and i accepted the upfront 495 which i wasnt happy at first but i was fully aware im protected with CC company, 2 months on iv'e just received a settlement of £6350 plus they have found older agreements to im happy

    steven replied 2016-02-05 00:45:32
    Reading your comment I have done the sd and was concerned after paying 495 how long did it take for claims.
    Mr jones replied 2016-02-12 20:17:41
    I started up the claim in November had a settlement already they are awaiting from my lenders (which ate back 30 years ) as the company (northern rock) is not trading so they are claiming through the fscs for me you can also keep track of your claim on their website if you type in your reference number to hope this helps
    steven replied 2016-02-17 16:41:31
    Thanks I will keep a eye online only just sent back documents that needed signed time will tell
    issy replied 2016-03-13 04:22:15
    Can u tell me please. They asked for £495 on my credit card which i paid and said I had a valid claim. I was told I had to pay the interest of ! £6.25....The first interest payment request from cc is £25. THIS HAS MADE ME SSUSPICIOUS and I can't get them back on the no. They gave me. Their e.mails are sms legal. All looks legit...but gave I been scammed?
    Adam replied 2016-04-03 16:19:44
    Yes Issy you've been scamed. You pay them 495 and you have to pay intrest to them ? What sense does it make?
    When you pay in money to the bank have you pay fee for doing so too? :)
    1232 replied 2016-06-10 19:02:03
    Is that even a real people are writing this comments or its just another floor in sms office, trying to pull up their image?
  14. Mr caldwell reported sms legal with the number 01267228400 as trustworthy number

    had a call out of the blue which i was angry with however i have had so many of these calls so decided to have a listen. eventually after i had asked all of questions and seen they were legit on a gov webpage i decided on going ahead. im very happy i did because i was lucky to claim £4587 and still have a few more credit cards to look into. Overall happy with the service very much!!

    Wayne replied 2016-01-15 22:55:26
    How long did they take to sort your claim please. So far I've been waiting 6 months
    Conned replied 2016-01-17 23:39:28
    I waited 12 months and had to keep contacting them as they failed to keep in touch with me as they said they would. In the end I got nothing back apart from the £499 they had from me in the beginning...and even then I had to chase them for that!
  15. Suinder reported SmS legal with the number 01267228400 as trustworthy number

    Got a call out of the blue about ppi. i had previously contacted my lender because i knew i was paying insurance and was told it was compulsory and wasn't able to cancel or get a refund. this company took on my case and got me £7632 in just over 8 weeks, they also found older mortgage that i had forgotten about. great customer service would recommend using

  16. John carreg reported SMS legal with the number 01267228400 as trustworthy number

    I received a call from this company about 12 weeks ago. i couldn't remember who my old agreements where with as I hadn't kept any paperwork over the years which didn't matter to them as they managed to find all my account numbers and to date I've had 4 successful claims totaling over 8 thousand pound. I still have 1 claim thats still pending and would recommend them to anyone.

    Angie replied 2015-08-14 00:30:48
    Did u have to pay an upfront fee of £495?
    lucy replied 2015-08-14 16:13:55
    I spoke to a lovely chap about 2 months ago about setting up my ppi claim. To start with i was a bit concerned but he took me on the government website as they are regulate company and i felt more at ease. Just yesterday i received two cheques in the post. They also managed to find 7 agreements i had completely forgot about. give them a try
  17. Andy reported SMS Legal with the number 01267228400 as trustworthy number

    It's A PPI company they get your name and address from a list of those who've had credit cards / bank loans. They need one credit card number to get your loan/ credit card numbers. Actually sounded quite professional for a PPI firm

  18. jamesT reported sms legal with the number 01267228400 as trustworthy number

    Called me today about ppi, I heard them out and they managed to find 5 extra agreements.

    colin replied 2015-05-27 20:31:07
    Did u have any success with this company
    JamesT replied 2015-06-16 16:49:25
    had my first win through them with barclay's. i got £2300 back and still have 4 more pending.
    JFA replied 2015-08-17 18:24:35
    Had a phone call today set up a claim, should I have any concerns with fall back on me? they assure me i wont but still very sceptical of it all, I have the time frame to cancle still.
  19. Rick reported text message with the number 01267228400 as Telemarketer

    PPI - an actual person rather than recorded message - asked to be removed from their database.

  20. Alan K reported unknown with the number 01267228400 as Telemarketer

    PPI marketing

  21. Louby reported SMS Legal with the number 01267228400 as trustworthy number

    Contacted me regarding claiming back PPI etc. as it was an actual person i listened and became inerested. directed me to their details on the .gov website. found loads of financial agreements i'd forgotten about. i have set up a claim

  22. Jason Fairlen reported unknown with the number 01267228400 as trustworthy number

    had a heap of agreements i never knew i had. £2789 back already. brilliant phone manner from the welsh chap

    151515 replied 2016-11-29 18:04:15
    Think your a liar and are probably connected to this Welsh chap

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Possible ways of writing the number 01267228400
  • (01267)228400
  • 01267-228400
  • 00441267228400
  • (0)-1267-228-400
  • (01267)-228-400
  • (01267) 228 400
  • +441267228400
  • +44 1267228400
  • (00441267) 228400
  • (0044)-1267-228400
  • (+44) 1267 228 400
  • 01267/228400

Distribution of call types and caller names in reviews

trustworthy number
12 reports
Unknown
4 reports
Cost trap
3 reports
Telemarketer
3 reports
unknown
5 reports
SMS legal
4 reports
SMS Legal
4 reports
sms legal
2 reports
sms legal / u legal
1 reports
other Report the company to offcom(1) ULegal or Scarlet Marketing Services (1) Sms legal (1) Jonathan/SMS Legal (1) SmS legal (1) text message (1)

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