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The call went like this: Me = 'Can I ask what the call is regarding?' Caller = 'It's about Virgin' Me = 'Okay, go ahead' Caller = 'Can I take the first line of your address and postcode' Me = 'Can I ask what this is about?' Caller = 'It's about Virgin' Me = 'Yes what about Virgin?' Caller = 'All I can tell you is that it is about Virgin' Me = 'Well if you can't give me any more information, I'm not going to give you my information' Caller = 'Okay' [Hangs Up] Obviously this is just an information gathering service – do not give them your details!