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  1. Jani reported Claims inclusive with the number 01599214102

    Kate, claiming to be from Claims Inclusive rang around 1pm asking to speak to my husband about mis sold insurance. The number she called from was 01599214102 and this is a repeat call. We are on tps but this is no deterant to unscrupulous companies. I looked up Claims inclusive and sent them an email with above details and said - It may be that the company is impersonating your own and in that case you should be aware of this. I report unsolicited calls to tps or the information commission depending on whether calls are recorded messages or person to person; I will do so in this case unless I am informed otherwise. Surprisingly I got a reply from the company: Thank you for your email. At Claims Inclusive we take matters such as this very seriously, and I would be glad to be of assistance. We do match our numbers against the TPS weekly, however the TPS prevents against unsolicited calls. A call becomes ‘solicited’ if the individual has given permission to be contacted. What I would like to do it ask you for your telephone number. What I would then be able to do is search to see if the number was called, and if it was then we would suppress the information held on our systems in order to prevent any further calls – and I would like to provide you with the company who originally attained your husband’s permission for us to contact him, as they should be able to explain how this was sourced. As we deal with different number sourcing companies this will allow me to carry out my own due diligence and assess the quality of data that they provide. We abide by strict codes of practice and rules set out by law, so any opportunity we have to ensure this is maintained is welcome. I appreciate the time you have taken to contact us today. AND: Thank you for providing the phone number. I will action everything that I mentioned in my previous email and I will notify you once I have the information, which is likely to be tomorrow morning. I hope that is ok. Just so that you are aware – we always suppress numbers/details rather than fully remove. This is actually to keep record of the fact that the details were effectively deleted – and would also go onto our “do not call” list which we match any new sets of numbers against to ensure that we don’t call them again. If we were to fully delete the information it would mean we may accidentally make contact again – but as I mentioned previously the suppression will ensure we never contact you via any means, and we do not sell or otherwise pass on your information to anyone else. I will provide you with confirmation as well as the source company tomorrow. Many thanks for your patience. AND here's the company who has my husband's details (probably yours too) and passes them on: TPL Media, 2nd Floor, Mander House, Mander Centre, Wolverhampton, WV1 3NH,Telephone: 01902 710 101 So I'll be ringing them.

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