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  1. James reported EON with the number 01613940000

    Told me my existing contract with EON runs out later this month. I am not with EON! They said they could reduce my costs. I asked how much am I paying now. They could not answer. I asked then how could they know they could reduce my costs. They quoted rates and asked me if they were indeed lower. They said they would have to confirm my identity and asked what my last payment amount was. I said I did not remember. They asked for a ball-park figure. I said I paid so many bills I could not remeber. They said that was ok, and my identity was confirmed. They confimed they were going to renew for a 3 years, and asked for my details. I said they had them, it was a renewal. They said it was a different department. I said transfer me. They couldn't. I asked for the contract expiry date. They said 28/06/17 (ie. in 21 days!) I asked for my contract number and/or client number. They couldn't give it to me. They did reassure me and said they don't need it - only my details. I said I want to check something. They said everything is fine, and could they proceed with the renewal. I said it was not fine for me, I need them to transfer. They couldn't, and hung up. Do not trust them!

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