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  1. Ex-employee reported 01618505451 with the number 01618505451

    I worked for this company for 3 weeks. The place is crawling with scummy salestwats who encourage you to harass people, especially if you have reason to believe they have taken PPI. Don't acknowledge them, if they call, hang up immediately. From my 3 weeks there I have so many stories about how they treat their staff and how the company works. It's not like BBC's "the call centre", it is much, much worse. Think North Korea. We were told to tell you, the public, that we have a 98% success rate when dealing with a claim. Not true. The website says we have a 90% success rate but I expect the real figure is different. In training we were told that "negheads" were the enemy - that is, negative people. Those who complain a lot. Basically it's a way of keeping the turnover high because it is so easy to sack people and if you leave under any circumstance within 3 months, they subtract £350 from your pay for training costs. I had a friend with a heart condition. When he had to go to hospital he was told to get back to work, "you're here to make sales". Group of arrogant, rude and sociopathic sharks and I wouldn't go back there if I was paid double.

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