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  1. Anna Parker reported Digital Mail Ltd with the number 01619390225

    This is considered a scam and fraud telephone as my ageing parents were contacted by this so called PPI Team, I took over the call as my parents could not understand these cold calling scammers wanted from them. This I was chatting with was foreign and this call was made on a very bad line, sure this was from a amateur VoIP telecoms company (which Digital Mail fits the description) since I never heard of this company until I read the comments on this page about Digital Mail. This very rude lady was very pushy on the phone, wanting to know my parents full credit history and any loans they taken out recently, it is a obvious PPI scam as they did not know my parents full name, nor address, or post code. I must admit the call was very lousy call centre (in what sounded like a pub or an environment like that), but one point was I asked for my parents bank details and a sort code, so she can check if there were a miss sold the PPI from their bank. When I told her that there were no loans token out from the bank in the past thirty years, this is when the last payment on my parents mortgage was made. She explained that this was not the case and in fact my parents would still be eligible to claim the PPI back on a their mortgage, which PPI never existed back thirty years (which apparently at this point this call is a scam). I asked to be removed for calling list. the lady got quite stroppy with me and tried to challenge me on the number of calls that she "apparently" made to my parents. When I told her she had no right to call my parents, let alone challenge a perfectly eligible "no thanks" she got from me, then she got quite aggressive. I asked her for the company she worked for, their address and anything useful to stop it these calls from happening, she then refused to tell me any details. As she clearly is never going to get a sale out of me nor my parents at this point, I can only conclude that that company she works for enjoys irritating, bullying and upsetting people for the sheer hell of it. I am totally upset with these *astards so who think they could make a commission on anyone in their PPI scams. I also will reporting this company, which I found out their real name is 1st Call Group (who is based in South Africa) and Digital Mail (the VoIP company) who sell their telephone services to foreigners who will normally prey on the elderly of Britain. Digital Mail will also be reported it to the ICO along their client 1st Call Group and will also add yet another number to my call barred list for my parents!! This is not how a ppi firm should operate and my parents would have been sucked into this scam, and lost money in this oblivious scam, if I did not take over the phone call for them at that moment for my parents.

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