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They keep ringing to say my computer is sending error messages. They says they are microsoft but i know this is not true. They give me instructions and then pass me on to someone in their tech dept. Then i get more instructions. What i do is act thick and waste their time. The last one i kept on the phone till he required my IP address and that is when i broke it to him that i was just stringing him a long and then i picked up my faithfull whistle and blasted it down the phone till he hung up. In the past i have found them to be aggressive, rude, and threatening, this i dont take to heart and will give as good as i get! If I havent got the time to mess them about i either blow my whistle straight away