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  1. Mrs O reported AAB Legal with the number 02036349691

    I was called at 11:42 on 27/06/2016. The lady 'Sandra' called to ask about my recent road traffic accident. I have not had one. Ever! I asked her to remove my details from her database for which she told me there would be a 30p charge and she'd send it to my home address. Not only do they have my telephone number but my home address too! I asked to speak with a manager to query the fee and she said I could speak to her manager 'Jonathan'. Whilst patching me through I could still hear 'Sandra' on the line, she said "Jonathan, there's a very rude woman on the line who doesn't want to pay to have her details erased" I informed them that I could still hear her. Told Jonathan that I hadn't been rude, that if the calls were recorded he could listen and discover I had been polite. I then asked about the fee, they can remove my details from their database but the 30p charge is to remove them from the central database. I asked again where he was calling from and instead of saying AAB Legal he then said he worked at Aches and Bruises Ltd based in Scotland?!? 'Sandra' then came back on the line and proceeded to call me a "silly b***h" repeatedly. Jonathan & herself were giggling and neither of them put the phone down. I wonder how she'd feel if someone made a call like this to her mother, maybe she wouldn't care. I'm pretty disgusted with the treatment I received from her but I'll bet I have more luck being handcuffed to a ghost than I will of getting an apology from the charming 'Sandra'.

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