phonenumber list top spammers
phonenumber list top spammers
Twitter Facebook

02070431713 from London

Click map to enlarge

Rating for 02070431713

7
Name / Company: Applianceserve (7) unknown (9) Appliance Serve (5) applianceserve (3) Appliance serve (3) ApplianceServe (3) appliance serve (2) f.m. wilson (1) Applienceserve (1) Home (1) Appliance Serve/Max (1) unknown (1) Refused to identify (1) Unknown (1) more...
Types of call: Telemarketer (17) more...
Ratings: 65 (deleted: 5)
Search requests: 8155
Assessment: untrustworthy (tellows Score 7)
annoying call, pay attention to the comments

Details about this number

City : London - United Kingdom
Telephone number: 020-70431713
International: +442070431713
Address: Details
Further Information:
Find out
This info is supplied without liability.

Leave a rating and block number

Once logged in, you'll be able to recognize and block rated callers on all your phones. In addition, you help the community with your rating of the number!

Trends

Views last month: 12
Request Trend: Search requests are very high in a particular day (presumably Callcenter) and spread often on weekdays


Ratings for 02070431713

Rate the number
  1. Grandad reported unknown with the number 02070431713 as Telemarketer

    I have received two calls from Appliance Serve. Informing me that my Indesit washers warranty has expired, they know this as I told them it is already covered by a Domestic and General insurance plan. They have told me they have a "Special Offer" with over 50% off and will be much cheaper that D&G, But after reading the comments on here. I will not be taking up this offer.

    Warren t replied 2016-03-26 12:22:13
    Domestic and general are not an insurance company to start off, they are a warranty company.
    So because you've read some bitter people reviewing on here you won't take up a better and cheaper warranty.
    These are the sort of people that also go on trip advisor and badly review a hotel because the towels were not fluffy enough.
    I can guarantee domestic and general have more and worse reviews online than appliance serve
  2. Dennis reported Appliance Serve with the number 02070431713 as Harassment calls

    My 81 year old father was tricked into setting up a direct debit for his 4 year old Indecit. (June 2016)He realised the day after he was covered by another policy, so he cancelled the direct debit at the bank and wrote a letter to Appliance Serve as well as calling them by phone. A man said no problem he would sort it. July 2016 - he is getting reminders about a missed payment and a telephone call threatening court action! Bring it on!! #fraudsters

    Cathy replied 2016-09-17 23:23:11
    Know the feeling the same happened to me!!
    Dennis replied 2016-12-23 14:21:04
    Trading Standards gave me this template to send -

    Consumer Contracts Regulations 2013

    Dear Sir or Madam

    I am writing to you with regards to the service contract that was agreed with yourselves on 27 June 2016 by my father who has, as you know, given me consent to discuss this matter with you. As you are aware from a telephone conversation on 2 September 2016 and a letter dated 11 August 2016, my father made cancellation of this contract on 28 June 2016 by telephone and in writing to yourselves. In spite of this cancellation you have continued to demand payment from my father.

    As mentioned in the telephone conversation, further legal advice was sought and it has come to light that under the above piece of legislation, you should have provided my father with 14 days to cancel the contract. As you have only provided 7 days this has breached the legislation and now given my father the right to cancel for up to 12 months and 14 days. This letter is receipt of that cancellation.

    The above legislation also states that a charge for cancellation cannot be made, so my father will not be making any payment to yourselves and I am giving you 14 days to respond to this letter at the above address.

    Trading Standards are aware of their illegal practice.

  3. Peter Coleman reported unknown with the number 02070431713 as Harassment calls

    I cancelled my plan with Appliance serve but yesterday received a letter from them to say I am protected for a further year. When I phoned them to complain the said the company had been taken over and it was the fault of there computer system

  4. Diane reported Applianceserve with the number 02070431713 as Cost trap

    Sold my dad with dementia a 3yr product for £175 out of his account for a 10 yr old washer on a cold call. After 8 weeks of phoning them on their 08004118899 no taking their names etc asking for a refund (letters returned) it finally got refunded. It's a pain but keep hassling them & being persistent. I'm now going to Trading Standards & Telephone Preference company to report them.

  5. jane reported f.m. wilson with the number 02070431713 as Cost trap

    My mother received a letter from Appliance serve to tell her that they had taken £175.00 from her bank account to cover washing machine insurance. My mother sent a letter recorded delivery asking for her money back. A few weeks later her recorded delivery letter was returned - unable to deliver the letter. BEWARE THIS COMPANY - this is thieving by tricks.

  6. peter finnigan reported number 02070431713 as applianceserve

    took out 3 year policy back in 2016 my washing machine broke down last week got engineer out he said I need new washing machine as mine cant be fixed spoke to Applanceserve they said that my claim for new washer is with the claims dept but had no calls from them regarding new washing machine

  7. Neetieb reported Appliance Serve with the number 02070431713 as Telemarketer

    Told me the warranty had run out on my hot point washing machine. Tried to sell me cover with a discount. I've never had a hot point washing machine. Sounded very plausible though, very polite. Said I would call them backnce I'd spoken to my husband. Needless to say I shall not become a customer of theirs after reading all these comments!63u7

  8. Rileyq4 reported Applianceserve with the number 02070431713 as Telemarketer

    Called today to offer cover glad l read reviews however the sales assistant was very pleasant. Shame

  9. ALAN TYLER reported number 02070431713 as applianceserve

    This company sold my father aged 92 a warranty for 3 years for £175 for a 10 year old fridge freezer. I have tried calling and calling and get no response. I tried to cancel but they said I was too late for cooling off period. They never respond

  10. Jamie reported appliance serve with the number 02070431713 as trustworthy number

    have all of my appliances with this company. my range cooker broke down and they couldnt repair it so they replaced it for me. really happy with the service.

    peter replied 2017-04-03 15:14:48
    how long did it take to get your cooker replaced
  11. Dennis reported Appliance Serve with the number 02070431713 as Telemarketer

    Template for a letter that Trading Standards gave me to send to them:-

    Consumer Contracts Regulations 2013

    Dear Sir or Madam

    I am writing to you with regards to the service contract that was agreed with yourselves on 27 June 2016 by my father who has, as you know, given me consent to discuss this matter with you. As you are aware from a telephone conversation on 2 September 2016 and a letter dated 11 August 2016, my father made cancellation of this contract on 28 June 2016 by telephone and in writing to yourselves. In spite of this cancellation you have continued to demand payment from my father.

    As mentioned in the telephone conversation, further legal advice was sought and it has come to light that under the above piece of legislation, you should have provided my father with 14 days to cancel the contract. As you have only provided 7 days this has breached the legislation and now given my father the right to cancel for up to 12 months and 14 days. This letter is receipt of that cancellation.

    The above legislation also states that a charge for cancellation cannot be made, so my father will not be making any payment to yourselves and I am giving you 14 days to respond to this letter at the above address.

  12. Joan reported Applienceserve with the number 02070431713 as Telemarketer

    was told my hotpoint washer makers garuantee lapsed ,and told me I could have up to 5 appliences for about £15 per month. They refused to send offer to by email or post, got to speak to manager who assured me company was legit, but i would not comitt myself till i did some digging. Got intouch with trading standing who told me they had many complaints of selling methods and of upping the ammount of money taken ,

  13. wayne reported Applianceserve with the number 02070431713 as Cost trap

    Got a couple of calls selling warranty
    First call said I had a Bosh washing machine, I said I was busy. The next day another call saying I had a Samsung.

    They tried to convince me of their glowing credentials, that they've been operating for 10years. Got transfered to a manager which I asked again if I could check on Companies House website for Applianceserve Ltd Company number 08957597 and they promptly hung up on me.

    Unfortunately all appears to be a lie unless the goverment website is a lie...?
    Companies house : 08957597 Incorporated on 25 March 2014
    Website registered on : 24-Mar-2014

  14. wayne reported Applianceserve with the number 02070431713 as Cost trap

    Got a couple of calls selling warranty
    First call said I had a Bosh washing machine, I said I was busy. The next day another call saying I had a Samsung.

    They tried to convince me of their glowing credentials, that they've been operating for 10years. Got transfered to a manager which I asked again if I could check on Companies House website for Applianceserve Ltd Company number 08957597 and they promptly hung up on me.

    Unfortunately all appears to be a lie unless the goverment website is a lie...?
    Companies house : 08957597 Incorporated on 25 March 2014
    Website registered on : 24-Mar-2014

  15. Chris reported Appliance serve with the number 02070431713 as Telemarketer

    Rang my 85 year old mother who has got dementia and told her they would cover her tumble dryer for £50 but immediately took £175 out of her account, rang them today (2days) later to ask for her money back and explained about her having dementia and she doesn't need cover for her tumble dryer to be told they would not discuss with me and they needed proof of her dementia , lowest scum on earth robbing the elderly , I hope it happens to your mother / father

  16. RSW reported Applianceserve with the number 02070431713 as Telemarketer

    I had a call from 08004118899 trying to persuade me to buy plan to cover a Hotpoint washing machine as according to them my warranty has expired. Since I have never registered this machine and I doubt the respected shop from which it was bought would give them my details I was suspicious of their company and proposed service. Looking at these comments it would appear I am correct in resisting their advances.

    Pseudonym replied 2017-05-06 20:00:09
    08004118899 is their customer service number. They call from an 020 outbound only line. Their customer service line wouldnt have called you for a sales pitch
  17. Anon reported number 02070431713 as Home

    I bought a policy... £175 for 3 years. Unfortunately my washer broke down after about 3 months. My only issue is the length of time it takes to be sorted..3 weeks or so.. would have cost them less to send me a new machine. I can safely say I've had my money's worth . Oh a month later handle broke.. was without machine for 2 weeks that time. Anyway. It's saved me a fortune!!!

  18. jimdel reported ApplianceServe with the number 02070431713 as Cost trap

    They now have a new number - 0800 4 11 88 99.
    Like many others I took out 3 years cover on a machine I no longer have. Tried cancelling over the phone but was informed I had to write in to obtain a refund.
    Did that a week ago but no confirmation of received so I tried phoning several times this morning but after seven minutes a voice says "Goodbye" and the call terminates.
    Judging from the ringing it is on a hunt group but nobody picks up.
    Looks like CAB is the next stop.

    jimdel replied 2016-10-28 16:08:51
    I wrote to Appliance Serve within 7 days of taking out the extended warranty and have the Royal Mail proof of delivery.
    To date they haven't responded.
    I wrote again to the address on the Plan Schedule but my letter was returned to me marked 'Return to Sender' even though they had opened it and must have read it.
    I have now sent the letter to their Fulham address but I'm not holding my breath for a reply.
    my next move is to report this to the Consumer Ombudsman.
    rebeccaT replied 2017-01-16 22:42:29
    hi did you get your money back? I've just written to them last week with a tracked and traced letter but looks like Royal Mail can't even deliver it going by the online tacking details. I'm not feeling hopeful....
  19. Doug reported ApplianceServe with the number 02070431713 as Cost trap

    Took out a policy, been waiting 6 days for an engineer so far and just get the runaround from "customer services". Fraudsters.

  20. Claire reported Appliance serve with the number 02070431713 as Cost trap

    Cold called my mother and took £270 and though I found out, recorded delivery cancellation letter within 5 days - £25 fee. Disgusting. Plus obvious she has dementia when anyone talks to her. Need to check ongoing for future and cancel from bank.

    Lesley replied 2016-11-28 19:06:58
    Exactly the same thing has just happened to my elderly father, they took £270 out of his account, sent registered letter to cancel. they said they did not receive it and now it,s out of the cancellation period. I'm going to report them and put a stop to this company preying on the vulnerable.They disgust me.
  21. Should Have-Known reported Appliance Serve/Max with the number 02070431713 as Telemarketer

    Another nuisance call I was about to hang up on but then they seemed to know about my hotpoint washing machine which was apparently about to run out of insurance. I was led to believe I was paying £58 for the 3 year policy. The only thing which stopped them was that I didn't have enough in the account for the £175 the telemarketer was actually trying to put through!!! After I got cold feet and tried to back out he had already tried the one year cover for £75 without clearing it with me first!!!
    Still no confirmation letter after 7 days which would have allowed me the option to cancel! Numerous phone calls only to be told "unfortunately the person you need to speak to is unavailable...can we have your name and number for them to call you back"!
    My bank tells me that Appliance serve have had the audacity to actually set up my card account for future payments which means they planned to take more money from me!! I got that blocked immediately!!
    I'm going to CAB!!!
    Steer clear of this company they are deceptive and will steal your money !!
    OMG!!!

    TRICIA replied 2017-02-28 15:22:24
    SAME HAPPENED TO ME TRADING sTANDARDS ARE INVOLVED - I AM A DISABLED PENSIONER - PERHAPS WE SHOULD ALL CALL WATCHDOG - I WANT THEM TO TAKE ME TO COURT THEY SAID I HAD A VERBAL CONTRACT - THEFT IS THE WORD!!!!
  22. Brian Shadow reported unknown with the number 02070431713 as Telemarketer

    I was called by these people and sold a policy to cover my Hotpoint appliances for 12 months. The person seamed to know about my Hotpoint purchases and gave the impression that hes was actually from Hotpoint. I took out the cover and cancelled an existing cover with Legal and General. When I wanted a repair doing and contacted Hotpoint they arranged the repair and then told me I had no cover in place and billed me. I contacted Appliance serve and they were in complete denial about posing as Indecit and are refusing to pay the repair.
    Be warned they are slimeballs and totally unscrupulous.

  23. plu reported unknown with the number 02070431713 as Telemarketer

    Fraudsters! They lie and dissemble to fool you into believing that you are renewing your current cover, while you are doing no such thing. They have a nice website, but never answer the phone or email, so certainly can't provide any service for their appliances.
    One of them will likely write a comment below, pretending to be a customer, claiming how what I write is not true. You who work for them, have you no shame, no conscience?

  24. Just hang up!! reported Applianceserve with the number 02070431713 as Cost trap

    Had a caller with a heavy indian accent call asking if i had a hotpoint washing machine - a day later Applianceserve called offering what sounded like a good deal. It turns out we were still covered for 6 months through D&G so called to cancel. Then sent a letter. Then called. Called.. called and emailed. on the 30th day i got a full refund after my last email suggesting citizens advice and small claims court. Avoid.

  25. Bob reported unknown with the number 02070431713 as Cost trap

    Lead to believe I was renewing my existing cover for £58 was actually debited £175 for 3 years.

  26. Disgruntled reported number 02070431713 as Applianceserve

    Cold called my 86 year old confused mother and sold her £175.00 3 year plan by asking for her debit card number. I phoned 2 days later and cancelled the policy. I was asked to also cancell by post which I did the same day, well within the allowed cooling off period. After many phone calls and many excuses later,( ie I was told to wait till the paperwork arrived) the promised refund still hadn't arrived 3 weeks later when I was informed It was now too late to cancel. When I asked them to check my previous calls to them which I assume we're recorded,we were informed this was not possible. Very convenient! Spoke to the manager who eventually agreed to refund the money, minus £25.00 for late cancellation fee! Mum went to check her account today- surprise! No refund. I am reporting to trading standards. My advise-DO NOT deal with this company. Show less

    Claire replied 2016-05-14 23:34:01
    Same problem here with my mother. I have managed to cancel (they took 3 years payment upfront ) still taking £25 cancellation fee. Will also be taking this further.
    Jan140uk replied 2016-05-29 19:35:45
    I have found out today that the same has happened to my 82 yr old mother, although for some reason she thinks she's getting a new washing machine!!! They took 175 pounds out of her account on tuesday (24 May). I have just contacted appliance serve requesting a full refund but was told that someone will have to phone me back tomorrow but more likely tuesday as it's a bank holiday weekend. Apparently, the girl i spoke to is on her own in the office, so she can't sort this for me nor can she pass me to a superior. Funny that cos there was a great deal of vocal activity in the background. I will keep trying
  27. Lilly reported number 02070431713 as Appliance serve

    Complete scammers, always ripping off elderly people. Its disgusting what they are doing and they need to be stopped asap.

    Iwanttoknowknow replied 2016-03-25 18:14:42
    What on earth are you talking about. "Always ripping off elderly people"? What is disgusting about selling someone a warranty?
    You sound like a bitter keyboard warrior with no life at all.
    jennie replied 2017-04-24 14:53:15
    if you had spoken to my grandmother it is evident that she has dementia, she didnt even have what you told her she had, yet she still was pestered to give her details for something she doesn't even need warranty on. bitter keyboard warrior, no. livid family member yes, and so would you be if it was aimed at someone you knew.
  28. whowantstokno reported unknown with the number 02070431713 as Telemarketer

    trying to figure this out, worked for these for a short while, felt scammy, always calling elderly people, looked up company info financials, something aint right...data was always wrong, these people didn't have the washing machines that we supposedly had info on..was a pushy railroad script.. The comment on here that seems to be defending the company is probably one of the directors trying to put a smokescreen to cover bad rep,, wheres there is smoke there is fire tho eh...

    Iwanttoknow replied 2016-03-25 18:02:37
    Looked up company financials and something ain't right? Like what?
    As you would know if you had looked it up there is only one director!! So how can the comments be one of THE directors.
    There is no smoke and there is no fire!
    Appliance serve are a reputable company who sell warranties on white goods completely within the law.
    Jennie replied 2017-04-24 15:02:07
    definitely think its one of the directors commenting on these, how can you stick up for a company who has put many elderly people in distress. its sick. the letters my grandmother has received the info is wrong the dates wrong and even her name is wrong. Either have uneducated staff, or directors who couldn't give a rats ass about anyone else except themselves and their back pockets. disgusting.
    Anne-marie replied 2017-07-07 18:00:51
    Not legit , prey upon the elderly , ignore their stupid responses on here call the police and report them.
    lowest of the low
  29. bill reported appliance serve with the number 02070431713 as Telemarketer

    just dodgy practices and dodgy staff. they dont go by the books so need to be stopped.

    Iwanttoknow replied 2016-03-25 18:05:17
    What dodgy practices and what dodgy staff?
    What book is it they don't go by and why do they need to be stopped. They are a legitimate registered UK business selling household warranties.
    Anne-marie replied 2017-07-07 17:59:46
    Not legit , prey upon the elderly , ignore their stupid responses on here call the police and report them.
    lowest of the low
  30. Maxine reported ApplianceServe with the number 02070431713 as Telemarketer

    It's a scam. They cold called an elderly relative of mine offering a plan to cover all kitchen appliances and electrics, She was conned out of £175. Multiple letters asking to cancel contract ignored, Trading Standards are now on it

    Iwanttoknow replied 2016-03-25 18:10:13
    It's not a scam and it is not a con. 175 for three years cover on a household appliance is very very good value. One of the cheapest warranty prices on the market. They are also not cold calling. Trading standards are onto what?
  31. deelucky13 reported applianceserve with the number 02070431713 as Telemarketer

    I have called applianceserve on 08004118899. I said I had asked for a refund of the £175 I had paid for my washing machine to cover the next 3 years following the expiry of the manufacturer's guarantee but had not received any response. Having seen comments on the internet saying it was a scam, I said if the company is genuine then please can you arrange a refund. She looked up my details and said someone will call me tomorrow in office hours. She sounded pleasant - so - watch this space!!

    maxine replied 2016-03-03 18:58:34
    did you ever get your money back. The number they use is actually a virtual office - just forwards messages
    Debbie replied 2016-03-09 16:29:53
    You cant contact them by phone without extortionate chrges, and only option then is to write or email!! Ridiculous totally conned, £149 for one year.
    Iwanttoknow replied 2016-03-25 18:06:39
    Debbie how can you be charged extortionate charges on a free phone number?
  32. Fiona reported number 02070431713 as unknown

    This number called and said my Hotpoint washing machine warranty had expired and offered to renew it for a "discounted" price. I checked my warranty and informed caller it was not expired and he immediately hung up.

  33. Sarah reported number 02070431713 as Cost trap

    Really rude man called telling me my hot point washing machine warranty has expired and I need to renew to which I said no thank you if it needs fixing my husband can do, really rude at this point stating that hot point engineers can't even fix a washing machine, so ok I shall buy a new one to which they hung up

  34. Pete reported unknown with the number 02070431713 as Telemarketer

    They told me that the warranty on my Hotpoint washing machine had expired today and asked if I would like to take out a new Service agreement.

    I advised them not to begin a call with a lie.

    (My Hotpoint w/m is 2nd-hand and has no warranty.)

  35. Fedup reported Appliance Serve with the number 02070431713 as Telemarketer

    Numerous calls fom this number over the last week, allowed to go to answer phone, no message left. Eventually I picked up and was told the warranty on my Hotpoint washing machine had expired and would I like to take out a new Service agreement. Told them I hadn't had a hotpoint washing machine for over 10 years. Told them I was registered with TPS, said they would remove my details from their call list. We shall see.

  36. Goz reported number 02070431713 as unknown

    Over the 5 days I have had numerous calls from this number, as I don't recognise number I le3ave to answer machine, but no messages are ever left, I am really getting up with these calls

  37. Nigel Harris. reported number 02070431713 as Appliance Serve

    The telephone caller told me that the Hotpoint company had informed him that my Hotpoint washing machine warranty had run out and he could renew it at the cheapest rate of £175 for 3 years. I don't have a Hotpoint washing machine. I have never had a washing machine.

    Mr Crowdy/AServe Customer replied 2015-09-23 04:23:02
    Hi Nigel

    Currently being a customer of ApplianceServe, I can assure you that they are not scammers or looking for data. They are a legitimate business and a reliable, professional one at that. Sorry to sound abrupt but you are wrong - In your case, I'm assuming that they just had some incorrect data, which happens from time to time and is completely normal.
    All the best
    Mr C Crowdy - Hants.
    Jim Thomas replied 2015-11-20 14:55:00
    I've just had a phone call from a Nick Crowdy from Applianceserve on that number, also telling me that my Bosch washing machine is out of warranty (I've never had a Bosch washer.) I Googled the name and number and wound up here. A relative of yours, Mr. Crowdy?
    Employee replied 2015-12-30 02:19:22
    No one called Nick Crowdy works for or has worked for Applianceserve.
    I suspect Jim Thomas that you are trying to stir up a non existent hornets nest.
    Jennie replied 2017-04-24 14:49:23
    incorrect data. absolute bull. how you can even work for this company is beyond me. your either a relative or a friend because if this was your grandmother then im sure as hell you would be absolutely livid and wanting answers.
  38. Nigel reported number 02070431713 as Refused to identify

    Possible data mining and/or scammer.

  39. dkirkby reported number 02070431713 as Telemarketer

    This call was made from near Trafalgar Square London.Said my washing machine insurance for Beko washing machine had run out.And wanted me to renew it. Don't have a Beko washing machine.


Should I leave a rating?
If this phone number keeps calling you, the answer should be yes!
Leaving a rating about this number creates a caller 'profile' in our database, allowing other users to inform themselves on the nature of the call before they pick up the phone. This is a step along the path to making unwanted calls a thing of the past. If there are numerous entries for a specific number, we will try to trace the caller and check their legitimacy. Required fields are marked with . Please note our Terms of Use!

Protect your comment against removal! As a registered user, we will contact you before anyone can remove your comment.

New rating for the number 02070431713



I'd like to be notified about updates on this number.

 
Possible ways of writing the number 02070431713
  • (020)70431713
  • 020-70431713
  • 00442070431713
  • (0)-20-704-31713
  • (020)-704-31713
  • (020) 704 31713
  • +442070431713
  • +44 2070431713
  • (004420) 70431713
  • (0044)-20-70431713
  • (+44) 20 704 31713
  • 020/70431713

Distribution of call types and caller names in reviews

Telemarketer
17 reports
Cost trap
10 reports
Unknown
9 reports
Harassment calls
2 reports
trustworthy number
1 reports
unknown
9 reports
Applianceserve
7 reports
Appliance Serve
5 reports
applianceserve
3 reports
Appliance serve
3 reports
other ApplianceServe(3) appliance serve (2) f.m. wilson (1) Applienceserve (1) Home (1) Appliance Serve/Max (1) unknown (1) Refused to identify (1) Unknown (1)

Further numbers that were allocated to the caller "Applianceserve"

The caller ApplianceServe with the number 08004118899 and a score of 9 was rated on Mar 3, 2016 6:01:57 PM
Its a scam. Misleads you into buying a service cover plan f... 7 more comments!
The caller ApplianceServe with the number 02036377929 and a score of 5 was rated on Sep 20, 2016 3:03:54 PM
Got a call today asking for me by a false name I give when I... 1 more comments!
The caller Applianceserve with the number 023637092 and a score of 8 was rated on Nov 2, 2016 12:23:56 AM
A new number as well as their 0800 number for Appliance serv... 1 more comments!
The caller applianceserve with the number 02036377241 and a score of 9 was rated on Dec 12, 2016 4:40:51 PM
Second call today as regards washing machine insurance,machi... 1 more comments!
Accept

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. Individual settings can be changed in the Privacy Policy. Further Information