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  1. Steve reported Rock Law with the number 084372466153

    have received approx 3 calls a day from this number. On answering the call all you hear is a prerecorded voice suggesting the call was about my POI claim (which I haven't got). On every call I either hang up or, as on several occasions, press '9' to be "removed from the list" (or similar wording). As soon as I press 9 the call goes dead, immediately. So, fed up at receiving yet further calls I answered the latest one 1653 today and pushed 5 so I could speak to a human (I hoped) in order to remove our number from the company making the calls. I also put the call on loudspeaker for my partner to hear. Sadly, the call was answered by a female who, quite frankly was abrupt and extremely rude. I asked who she worked for. "Rocklow" or something similar was the reply. Because she mumbled the reply quickly and, in part, due to her strong Welsh accent I tried to clarify, to no avail. Instead, the girl/young woman became verbally aggressive wanted my name by saying "I told you who I am now who are you ?!" (this is always the irony of cold calling - they call me then ask me who I am !) She repeated this twice. Every time she spoke her voice went up an octave, and when I tried suggesting she shouldn't have an attitude (considering I still hadn't figured why I was called) at which point she shouted "don't tell me what I've got !!" My partner, open mouthed at what she heard, suggested I hang up. However, I still needed the calls to stop, so I asked her what the call was about. When she shouted it was "your PPI claim !!" I stated that I haven't got any such claim and I wanted our number removed and the 3 calls a day to stop. I guess that was wrong to suggest as her tone increased yet further and, quite frankly, her attitude was disgusting. An hour later I'm still gobsmacked and irate (you can probably tell). I have already gone through the PPI process and that company communicated predominantly with letters. And all enquiries were completed 2 years ago. I pray I/we don't receive any further calls from this, or similar numbers. In this day and age this should not be happening. What can be done?

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