01159338000 from Nottingham
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Rating for 01159338000
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Ratings for 01159338000 (68 total, ordered by date)
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Instead of posting the same thing over and over again, Esendex should take note of the complaints and change their message format to at least some more trustworthy
Jake replied 2016-09-10 17:20:07Good comment but relies on the folks at Esendex having some intelligence and the ability to apply it - sincerely doubt it ... -
I have read the comments about this number and I too have had calls from 01159338000. Rather than bury my head in the sand and I did press 1 to accept the message. It was a message from the Vets to remind/inform me that my dog is due its yearly injection and to contact them to arrange an appointment. This is correct information. As to the pros and cons of using this system I pass no comment. But I think that it is called use of computer automated technology
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Not sure who this was. Same thing. "This is a free message. Press 1 to hear it, or 9 to reject it". I hung up. It's absurd to expect people with more than one brain cell in today's world of scam callers to know that it's legitimate.
While typing this it rang back. It was Specsavers.
Esendex...change your message, it's bad customer service. -
There isnt a rating for "WASTE OF TIME" or I would choose it.
A call came in from this number while I was too busy to answer it,they didnt leave a message so I assumed it was PPI or similar.
My shopping order didnt turn up so I called ASDA to ask why and why no call to explain. It turns out they DO use an automated service to make contact and if they do not make contact your order is cancelled without any further notice.
I'm about to take three kids to a birthday party the temptation to let them get hyper on cake and E-numbers so they can run it off in Asda is strong indeed.
This service is simply annoying and completely useless, it does not provide any level customer engagement.
You have mobile numbers and email addresses, if only there was a better way they could be used.DannyFromDerby replied 2017-07-31 09:23:13I had 2 missed calls from this number on 31 July 2017 at 7:45am.
I am very careful when it comes to missed calls from unknown numbers so I looked it up and found these comments.
Thanks to 1 comment in particular I checked my Online Grocery Orders with ASDA and found that it had been cancelled. Had I not looked up the number and found this comment then I would have been totally unaware until after it should have arrived.Philip Russell replied 2020-02-03 14:06:58It's safe to answer 01159338000 so I've added it to my phone as 'Msg Service". Although it's a stupid service because people are blocking it because it appears dangerous. -
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Read through comments. This is clearly a sham with people saying its legitimate. How can it be if it's from Tesco, Pizza delivery, petrol etc. They have just set up a range of legitimate sounding responses. Now blocked.
Esendex - Debby replied 2016-08-22 10:16:05Hi,
Esendex are a SMS provider for Businesses we work with lost of different companies as you can see from our website. www.esendex.com.
If you have an issues or would like your number removing from our customer's database please [email protected] and we will be able to help you.
Many Thanks
DebbyShaun replied 2016-11-19 09:46:18I have returned from a few days away to find messages from this number left at 10.29pm, 10.40pm, 10.50 pm, all on the same evening. If this is a legitimate company why do they send messages at such stupid hours?
Has to be a scam of some sort. -
Don't trust this number...or many of the comments on this thread (probably written by members of the scamming community). I live in Australia and will not press 1 or 9 to continue the call. Have blocked the number on my iPhone.
Esendex replied 2015-10-27 09:20:49If you can email your details and phone number you were called on to [email protected] then we can find out who tried to contact you. -
Placed an order online through AsdaTyres for 4 tyres, picked my local fitting station then printed off the order. Few minutes later the phone rang with this number and I ignored it, answered a subsequent call and it was an automated call from Asda confirming my order and its status.
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I have no idea whether this company makes unwarranted calls or not, BUT, in *my" case, at least, the call (in a French feminine robot voice, Free call, press 1 or 9, etc) was justified and *not* a scam.
It was quite anonymous, recalled once till I acknowledged it and did *not* say who's company was calling, or for what reason.
I am French, and I live in France.
I DID owe about 100 EUR to the French Government for parking wrongly my car, and forgot to pay it. It then send the process to a private debt recovery company called Intrum Justicia or SCP Krief Jacky-Beddouk Pierre, Huissiers de justice Associés, who first sent me a letter, 15 days ago, then, upon my lack of reaction, apparently subcontracted the "last call before tough action" to this autocall UK company. The message said (in French) "Last call before Accounts freezing, file reference ###" (rough translation), which indeed was the ref of my case, when I carefully looked at the letter.
However, the message was so short and uninformative, and coming from the UK, plus no identity of reason or caller, that I instantly thought it was a scam. A good thing that I went further and investigated the case in detail.
I did pay immediately, because I realized it was not a scam, I did owe the money, and the debt recovery companies can use police to break into you flat and take whatever they wish (something one is better off avoiding).
I hope this message was not too long, and will be useful to further readers.
Best wishes from France ! -
This number has called the landline several times a day since Monday (today is Wednesday). we have received mobile texts from Welsh Water a short while after calls from this number on landline.
I called the number back with an anonymous number and it leads to a recording of an English woman saying that this number will be from a company using "Esendex", which is a mass SMS delivery company. It seems Welsh Water are sending out texts to all phone numbers they have, including landlines, but of course since they cannot receive SMS like mobiles it is an empty call.
I cannot confirm this, but it's what seems to be the case. Still be weary. -
After much digging I discovered the suspicious repeated call on 01159338000 was in fact from a company called Esendex, who act as a forwarding service for legitimate companies. But I would put it to Esendex that when the call, on behalf of their clients, takes the form of a cut-off indistinct garble followed by "press one, press two", et c, THEY ARE FAILING TO COMMUNICATE ON BEHALF OF THEIR CLIENT COMPANY. I would be unhappy to pay Esendex to place messages on my behalf if the result is the opposite of the intended one - ie, the receipients write it off as amateurish scam or fraud and ignore it. you MUST revise this and get it right - state clearly in the phone message exactly who is calling and WHY. Esendex, are you (or your paying customers) happy to be written off as a bunch of scamming amateurs?
Debby replied 2020-12-29 09:51:37Hi,
We do provide our customers with the best practice for using our voice services which advise them on how to set the message up so that it is clear and concise for the customer.
I'm more than happy to feedback to the customer that called you if you would like to log a case with us at [email protected]
Many thanks
Debby -
My landline was on answerphone call received but no message left, following the comments on here I called the number back only to hear a recorded message explaining who they were and they would call back, if their system cannot leave a message I will never receive the message as my landline is dorment awaiting disconnection
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Total pain. Big business playing with new toys they don't understand. Grow up.
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The most appalling experience with a spammmer / scammer.
Robocall message which was COMPETELY UNINTELLIGABLE except for instruction to press 1 or press 2. Every 2 hours day and night. No sleep. I have no idea what I agreed to by pressing the number but I'm sure I will find out.
WHY DOESN'T THE UK GOVERNMENT DO SOMETHING TO TRACK AND PROSECUTE THESE MONSTERS?Debby replied 2020-04-20 10:19:18Hi David,
Please send your details to [email protected] and we will contact the company that are sending you voice messages and get them stopped for you.
Many thanks
Debby -
Just received a call from this number, I pressed 1 to listen to message, it was specsavers to remind me about my appointment.
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Did not progress through my truecall system
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Repetitive calling
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Called me at 5am. Who does this?? Three quarters asleep so I pressed 1. Nothing. I believe this to be a scam, the "this is a trustworthy number" notwithstanding. They want your email address. Don't give it them.
Debby replied 2018-02-07 12:44:59Hi Maddy,
We'd like to feed this back to the customer who sent the messages. If you'd like to send me you number I can follow this up for you.
[email protected]
Many thanks -
This is a message forwarding service - press 1 to hear who it's from. My message was from United Utilities confirming our arranged appointment in 2 days time. When you've heard the message press 1 again to confirm received and they will not call you again. Not spam or anything to be concerned about but as it's automated it will repeat call until you listen and press 1 again.
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I had 2 missed calls from this number on 31 July 2017 at 7:45am.
I am very careful when it comes to missed calls from unknown numbers so I looked it up and found these comments.
Thanks to 1 comment in particular I checked my Online Grocery Orders with ASDA and found that it had been cancelled. Had I not looked up the number and found this comment then I would have been totally unaware until after it should have arrived. -
This number is perfectly safe. It's an automated number used by many companies to field info. I've just completed the UK Government's Verify service for online tax accounts, etc, and the Government's security code to complete the process - to confirm my identity - came from this number. I'm now officially online with HMRC.
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Rand three times in 10 mins and each time started with the statement "You will not be charged for this call". Of course I won't! If the caller has something legitimate to say then say it!
Debby Esendex replied 2017-06-13 09:21:37Hi Colin,
Please send an email to [email protected] with your details and we will ask the company to remove your number from there database.
If the phone isn't answered then the system will retry the call up to 3 times.
Many Thanks Debby -
NUISANCE. REPETITIVE PHONING. Called four times in space of 15 mins SIMULTANEOUSLY on landline and mobile. Did not answer so voice messages left but only the end/one word that is difficult to decipher. Have blocked caller on iPhone and need to work out how to block on landline.
Would encourage to report on a few websites. Wish there was one reporting system which would then pick up the trend more quickly. I feel slightly unnerved by continuous calling and can only imagine how more vulnerable persons would feel.Esendex replied 2017-03-28 14:47:32Hi Sarah,
We'd be happy to contact the company that is using Esendex to send voice messages.
Please send an email over to [email protected] with the number the messages were received on and we will action that for you.
Many Thanks
Esendex -
SPAM caller. To a TPS registered phone too. Duly reported. Fine on it's way, naughty people...
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Called today Mon 28 Nov 2016 at 11.11am did not answer
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After ignoring this number several times already today I finally reached breaking point and answered. It was Welsh Water telling me the water was going off and there would be discoloration of my water supply.
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automated message just says "you will not be charged for this call" ...Press 1 to accept & 9 for not accepting this Message? so even if it was from a legitimate company i have no idea who they are, just 2 identical useless messages 10 minutes apart.(and NO,i did not bought Food from Asda)
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This number phones me every day or several times a day bloody nuisance
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Called a few times... no voice message but attempted to leave me a message which could not be converted to text.I am in Australia and do not know anyone in this area of the UK
Esendex replied 2015-10-27 09:24:42If you can email your details and phone number you were called on to [email protected] then we can find out who tried to contact you. -
I had a call on my landline and when i answered it it was to do with my ASDA food order being delayed I tried to call them back on the number provided but it didn't go through to ASDA
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I'm in Australia and continually receive calls from this number. I'm not going to press 1 to accept or 9 to reject when you don't even introduce where you're calling from.
Esendex replied 2015-07-30 17:54:44If you can email your details and phone number you were called on to [email protected] then we can find out who tried to contact you. -
This number has just called me and I don't like to answer unknown callers so I just let it ring off. The caller registered a message on my voicemail but when I played it back there was nothing there and I really don't want to ring it back. I don't trust any unknown numbers. So whatever it was they wanted me for, unless they actually leave a message, the call will remain unanswered.
Esendex replied 2015-07-30 17:54:20If you can email your details and phone number you were called on to [email protected] then we can find out who tried to contact you. -
Just been called by this number an automated voice listing a pizza order. I have not ordered a pizza and have no idea where they got my number. If someone is paying this company to forward messages it is a pretty poor service.
Esendex replied 2015-02-02 09:46:40If you can email your details and phone number you were called on to [email protected] then we can find out who tried to contact you. -
The last thing I want at 8am on a Saturday morning is a recorded phone message / telemarketing call. I pressed 9.
When I phoned the number back later it said the number was not recognised.
If this is a genuine service then it is very poor. Block this number if you can.Esendex replied 2014-11-10 15:09:09If you can email your details and phone number you were called on to [email protected] then we can find out who tried to contact you. -
Had 2 calls from this number today. First time I simply hung up as recorded message ("this is a free message") gave no indication of source & I prefer to be cautious about unsolicited calls. By the time of the 2nd call, I'd Googled the number & seen 2013 the comment on Tellows from someone in France who recieved a genuine call from this number. So the 2nd time I pressed 1 to hear the message (with hear in mouth) and it was my trusted supermarket chain messaging to say my online delivery due later today had been cancelled (which they'd already texted my mobile twice to tell me). So this call was genuine - BUT - I'm going to contact the supermarket chain because it's too risky to accept calls OR messages from unknown sources, there are too many potential scams and what guarantee does one have that the message is indeed free? AND - I'd still suggest caution about picking up this number.
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Started getting calls from 01159338000 today and have had 3 so far. Reading the replies from Esendex it would seem there is a message waiting for me but due to scam calls regarding ppi I have avoided pressing "1". I agree, the messaging style of Esendex does not give the receiver a great deal of trust but at least they have replied to these comments.
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Had 2 very early morning calls, rang them back and asked for my number to be removed from their database, spoke to a hlepful chap called Robert who said they would action it as soon as the office was open... fair enough
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It's a service used to generate text messages from companies, my call was also from Asda about an order, I received an identical text message on my mobile :-)
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Three calls (so far) in quick succession - after 9.30 at night. I'm getting the same automated message as Martin L and haven't pressed any buttons as I'm wary of being charged. One more call and I'll have to unplug my landline as it will wake up my daughter if it keeps happening. I'm really quite angry and if this is a 'genuine' call from Esendex in relation to a company I have dealt with - the company is definitely going to lose my business!
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At first i was unsure of this number but i answered and it's just a msg from Asda about my online order.
As stated by others its seems all kinds of people are using this service and all seem fine. -
Dubious at first just like everyone else. Ready comments on this site so decided to listen to message next time i got the call which was only a few minutes later (3rd call in 15 mins). Turned out it was a reminder message from a contractor that he was attending at my house on Thursday 23 July between 2pm and 5pm.
This is correct, it's a genuine message.
If this phone number keeps calling you, the answer should be yes!
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Distribution of call types and caller names in reviews
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Unknown 37 reports |
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trustworthy number 17 reports |
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Harassment calls 5 reports |
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Telemarketer 3 reports |
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Cost trap 3 reports |
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Debt collection company 1 reports |
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SMS spam 1 reports |
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Ping Call 1 reports |
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unknown 51 reports |
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Esendex 9 reports |
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ASDA 3 reports |
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Intrum Justicia (France) 1 reports |
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United Utilities 1 reports |
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| other | Welsh Water(1) Service for Vet (1) R.Jamison (1) |