03459758758 of premium rate service: local rate
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Rating for 03459758758
8
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Attention! The number 03459758758 has been rated as untrustworthy
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Ratings for 03459758758
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Pretended they were TSB, and that someone tried to take out 250 to pay Apple, they put the transaction on hold and now need to generate me a new card, new sort code and new account number. Called him out on it by saying will visit branch to sort out as never heard of anyone changing a sort code before...I am guessing he would have asked me to verify all those details in order to change them. Scam, scam, scam as soon as I said that he hung up.
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Claimed to be from Barclays fraud team, said my account has been compromised and needed to change card details. asked me to respond by saying yes to transfer of 4850.00. texts were genuine from Barclays. Scams knew passwords. I did not agree to say yes.
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Fake call saying I had illegal activity on my account.
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I don’t think I have ever felt as silly as I do today. But no matter my embarrassment, I feel it is important to pass on my experience which is all to easy when you are tired and not at your best.
Throughout the long post I have put WARNINGS as to where I should have retrospectively realised that something was wrong. I hope someone learns from my embarrassing mistake which (if TSB had not refunded me) would have been financial devastating.
The events
2 nights ago I received an email from Netflix saying that my payment details needed updating (WARNING)…
I checked my bank account online and noted that indeed the payment to Netflix was in pending…
I checked the email address.. it all seemed legitimate, so I went and filled out my details…
The form asked for my mother’s maiden name, mobile email, bank account details… I didn’t think anything of it.. so often do we have the question.. “what’s your mother’s maiden name?” (WARNING) – maybe I did set this up as a security question? I was unsure.
After this I didn’t think anything of it; the vague flash went through my mind of whether it was fraud but everything seemed legit…
Last night I had a call from “TSB – the bank” saying that a direct debit had been set up on my account to BMW. I thought “wow thats clever of the fraudsters. How did they know I had had a BMW loan??”…
The gentleman (or not so) on the phone said that my account had been compromised and we needed to set up a new account… I gave him the 4last digits of my other accounts with other banks as he said that he would contact them to tell them about the fraud.
While we were talking, I put the phone number into google. It came up that this was the TSB number but it also came up that there were frauds against the number (WARNING).
He then said after some time that my Lloyds account had also been compromised. I then transferred a large chuck on my savings to TSB to then go into this new account which was supposedly safe from the “hackers”… Apparently TSB was safer than Nationwide as it is a building society (WARNING).
Yes, retrospectively this looked dodgy as hell but at the time it really didn’t.
I questioned him about how I knew this was TSB and he said that the number matched the number in the back of my card and that he hadn’t had to ask any details. This subdued my inquisitorial side for a while…
I moved the money over to TSB and we set up a payment to my “new” bank account..
Upon putting the sort codes in I noted that it came up with Modular (I have never heard of this bank) – I assumed this was a central system of some sort (yes silly)
The payment decline (WARNING) and therefore we tried another account and the payment went through. These payments were made to bank accounts in my name… This was clever..
He said that all my new bank details would be in the post and I would receive new internet banking details to just to be on the safe side.
This call was not rushed and it was very professional.
Little did I know that something was wrong until I received a text from my bank and thought I would call them just to check.
The lessons I learnt and would like to pass on to prevent this happening to someone else
Over 3 times I questioned myself about whether this was right and nearly decided to call them back using the TSB number. I only didn’t because I was in a rush. I had work to do. Never again will I just be lazy or trusting or think I am being too paranoid! Have conviction in your gut feelings!
If a payment ever declines – do not do it again – RING YOUR BANK
Even if the number looks legitimate… these things (I have learnt) are easily manipulated
Always taken the name, location and details of anyone from the bank who calls you.
Never give away all your personal details.. if you are unsure always call off and login into your accounts too see if the personal details are relevant. NEVER DO ANYTHING THROUGH AN EMAIL.
(not that I did this) but never take down a number from the phonecall instead research the number from their main website (not a website they provide you)
It was very clever they did this at the time my Netflix payment would normally be coming out. The story and timeline all worked.
Since this morning I have been able to identify that I have received another similar email but this time from “tv licencing”. These all look very legitimate.
It shocks me that I would have been so much more careful at work but I did not find it unusual that the bank called me about fraud as this had happened before.
Well LESSON LEARNT.. -
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Call from someone suggesting they were from TSB Fraud dept. This a con do not follow their instructions.
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Scammers. Beware. If you get a call from this number call your bank and cancel card straight away
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Just had a call from this number and genuinely did think it was tsb and gave my password. Currently stuck on the phone to the fraud team.
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They are Hackers also Nearly stole from My bank account £689.
1st Attempt - They tried to spent in Argos £189 and sent text if I was ME I text back to number NO then Later This Number called me and Said a Hackers is attempting to stole another £500 and asked for two - One time passcodes to stop payment to some Revolut bank, after I dumb gave those codes I got Message if it was me who`s sending £500 to revolut -The guy on phone insist to quick answer YES to cancel Payment.... Obviosly This alerted me BIG time and I answered NO.... Hanged up and Called real bank and frozed all MY accounts...... at some point they Knew My full information about me, and tried to steal Money. -
Tbs fraud number
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Bank called and i verified the number with tsb
tpg replied 2018-08-22 10:54:05I find this very interesting, different bank to mum's, and we very quickly found out that what they were telling her was utter nonsense.... -
Called my elderly mother, said from fraud team, saying someone had withdrawn a reasonable sum form her bank account and they needed her to give them her PIN number.......sounds like they were perhaps slightly aggressive when she said she wouldn't give her PIN to anyone and they shouldn't be asking for it. Asked her if she used online banking to which she replied that's none of your business, they kept saying from fraud team - she hung up and reported to her bank, the police and her phone provider.
If this phone number keeps calling you, the answer should be yes!
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Distribution of call types and caller names in reviews
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Harassment calls 8 reports |
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Cost trap 1 reports |
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Unknown 1 reports |
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trustworthy number 1 reports |
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Fake TSB Number. 6 reports |
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TSB 2 reports |
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unknown 2 reports |
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Barclays Bank 1 reports |