Search results for 01233648537
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Tellows score for 01233648537
7
Types of call:
Survey(44)
Unknown(43)
Harassment calls(17)
Telemarketer(3)
trustworthy number(3)
Aggressive advertising(1) |
Comments for 01233648537 (111 total, ordered by date)
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The guy introduced himself with Alex and asked for me by name. He said he was calling on behalf of my bank and he was doing a costumer survey. When I asked him what bank it was, he wouldn`t answer and tried to avoid the answer over and over again by switching to the next question. I said I was not telling anything to cold callers on the phone, he hung up.
derp replied 2014-10-21 10:56:49He didn't answer because of data protection. Workers can't say the name of the bank unless you confirm who you are, you could be anybody.Ray replied 2014-12-16 13:55:15Derp
Data protection!?? They phone you and they havent a clue who you are !Softmick99 replied 2015-04-09 21:56:12Derp sounds like a true derp!BlueHaze replied 2015-04-27 20:44:33Derp is totally correct. I have previously worked for the company, conducting satisfaction surveys on behalf of high street banks.
All the banks provide to Facts is one name name and a telephone number. They are not allowed to mention the name of the bank until they confirm who they are speaking to. Other people in the household might not be aware of the fact this person has an account with this bank, or are trying to keep it secret through divorce proceeding, (this was the example the bank used when explaining this to us, a soon to be divorced wife finding out about a bank account the husband was squirreling money away in.)
Of course, it's up to you whether you want to give up your free time to speak to them. They call people from 9am to 9pm, which is pretty unsociable. To be honest, it's the only place in the town that'll employ people straight out of school.
I sound like bit of an apologist here, and that's not my intent. Its not the most dignified way to earn a living, but its the first rung on the ladder for many kids in the community. -
Just got back from lunch and noticed a missed call on my desk phone. Checked the number on google and this is what it is. Now I want them to call me back. Why? Because I work for Ofcom
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I have spoken with this company several times regarding the service of my bank Natwest. They do not ask for any personal or sensitive information, they are only interested in your most recent interaction. Natwest would not use an untrustworthy company. Unfortunately, as with any company, you occassionally have muppetts working within the system giving everyone else a bad name. People have to work, you're better off directing abuse at the job shy.
Beej replied 2014-11-15 01:15:03I don't see a problem with directing my abuse at both! People may have to work, but we are all entitled to down time where we are not continually interupted by companies ringing us. My phone is for my use, and not so companies can phone me whenever they feel like it, when I have done everything I can to ensure I receive no unsolicited calls. End of. -
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Received a call at 13:20 said asked for wife by her name to do with a survey on behalf of her bank ours is a joint account so said they could ask me they replied ok we will call back another time bloody t*****s wasting our time
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I used to work here. It literally is mostly students trying to make a bit of money. Absolutely nothing suspicious in the slightest I promise you. Some of you are very strange/lonely/bored
elder replied 2015-12-22 19:43:25the last thing any lonely person would want is a random little shit like you askign for a survey.blaackorchid replied 2016-06-08 23:12:37some of us are SO fed up with nuisance calls. Not bored or lonely. Why should I be woken up at 11pm, for some stupid survey! -
This guy called at 20.50pm tonight and said he was from Tesco mobile and asked me by name, and asked if I had contacted Tesco mobile to change my number or did I contact Tesco within the last week, very suspicious!
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This guy rang me at 11:49am today, claiming he was doing a survey. He asked to speak the youngest male in my household! How creepy...
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Called me 14th oct at 19.40 then 16th oct at 16.32 then 17th oct at 09.58 then 18 oct at 09.42 then 22nd oct at 18.38 and today at 18.40. I just answer it then leave the phone on the side. They soon get fed up and hang up. Will they ever get the message.
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This number has rung my mother three times this week and just hangs up when she answers the phone which is very disturbing for her. These people need stopping, we have caller preference but it doesn't seem to make any difference. :(
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Received a nuisance call from these knobs this evening and reported them to both TPS and The ICO.
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They call every single day. They are COWBOYS, simple as that. No legitimate business needs to hide behind excuses the way FARTS does
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Thanks for all your comments. I have now blocked this number.
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Facts international ltd. calling on behalf of the Royal bank of Scotland looking to engage in a 15-20 minute survey in relation to products and services of the bank. Called at 19.56 FFS
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Number of calls when answered no response getting into evenings now
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Polite survey about UK/US/China trade relations and relative media preferences; no really intrusive personal questions. My only complaint was that initially told it would take a few minutes but it actually took more than 30 minutes of my time. Sounded professional and genuine to me.
engineertony replied 2016-06-07 11:46:43Have I got 30 mins of unpaid time to make millions for someone else -
Ask for me by name said doing a survey for my bank
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Called 8.30pm on a Friday night, only had a chance to say hello before they launched into a speech. Didn't ask if a suitable time or provide an opportunity to speak or ask where they were calling from
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Market research so he says. Would not trust this con artist as far as I could throw the Arch Royal. He and his company fall into the category of criminals. another number going in the call blocker!
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Why call at 8.40pm to gather information? I don't care if they are legit or not, this is a scummy way to make living and they should just fold up. Like all parasites they are a complete nuisance!
Luke replied 2015-05-02 11:13:13The people calling are simply just paid to do it, it's not like they want to.
And Facts Int. is an independent market research AGENCY meaning they are employed by other companies to call their customers to hear their feedback on their service.
Blame your bank or whoever they was calling on behalf of. -
called about 5 times during the day, ignored all of them until i picked up to find out its a survey.
block this number! -
Several missed calls and silent on couple I answered (If no one speaks immediately I hang up). I assumed it was a cold calling company and reading thread here I was spot on.
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I have been called at least once a day for the last week. They either hang up before I get a chance to answer or there is just silence when I do answer.
It's particularly annoying as they are diverted to my mobile phone from my office number .... I have the privilege of paying for the divert !
I have just called their office number and asked to be removed from all future calls / campaigns or whatever. The woman I spoke to was very pleasant (as was I) but I did warn her that I would report any further calls. -
Been phoning me twice a day everyday for 2 months!!
I dont even bother to answer!!Luke replied 2015-05-02 11:15:04You can simply just say "not interested" or "take me off your lists" and they will have to put down 'respondent refusal' which removes you and will not be able to call again. -
Called my wife about her account with Nat West - she doesn't have an account with them and never has!
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This number called twice in 24 hours asking to speak to a specific member of the household in connection with a survey from the bank. I refused to pass on the call as we have an ex-directory number and have registered with TPS. I fortunately have a phone that can block numbers so have now added this number to the list.
Luke replied 2015-05-02 11:17:11
With regard to TPS, this is what Facts International reports on their web site: Legally, we are allowed to do this. There is no legal requirement to screen research samples against the preferences services (such as the Telephone Preference Service) when conducting market research. In simple terms the law allows them to contact you, so put up with it! -
A ghost caller!
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The call lasted 25 seconds because I hung up he said he was calling on behalf of tesco mobile because I had recently rung tesco saying I'm having a problem connecting.... just seemed strange he didn't give his name or a company name and I have never rung tesco mobile and it was 7:51pm
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Pain in the backside. Have had several calls from this number.
Have now blocked it -
Got unsolicited call at 7pm, thus disturbing me and wasting my time. I think because Nat West passed on my customer details. I have complained to NatWest. Thanks for this forum!
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The company is Fax (or Facts) International. Quote from their automatic voice: "One of the leading market research companies".
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Marie called today and claimed she was from my bank, wouldn't tell me which bank, and then told me it was on behalf of a bank. Still up to their old tricks, spoke to Kathy and she told me she would speak to Marie and remove our number from their data.
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Certainly persistent. I had a call weeks ago whilst I was driving. Said they were researching for NatWest. Informed them that I couldn't speak at the time and since then have had numerous attempted calls on my mobile, which I now ignore and don't answer. Just had one on my land-line (mobile was switched off - it's Sunday - a day off, don'cha know!) which I left to the answering machine but 1471 told me it was them - again!
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Firstly, I really don't appreciate being called on my landline at nearly 9pm, when I have 2 young children in bed! So that got my back up before I had even answered! Apparently the call was to do with a customer service survey RBS, well peeing people off at daft o'clock at night when they are trying to relax is not a good way to get good marks on a customer service survey, is it?! Asked them to call me back at a more convenient time, but now that I know they are a third party, however above board it may be, I am not willing to discuss anything about my bank or mortgage, even on a subjective level. Not going to happen.
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Joined Natwest bank 1 week ago, received the call today. I'm very very careful (you wouldn't believe how off the grid i am) so I know full well it is Natwest and i'm pretty furious since i explicitly stated several times that i did not want my details passing to any 3rd party agencies. I will taking it up with Natwest, not Facts Int.
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Asked many times for this company to stop calling me. Still get repeated calls. These are unsolicited so THIS IS HARASSMENT. Why ANY company thinks a householder should confirm ANY details to an unsolicited cold caller mystifies me.
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Just another harassment cold callers. I have never given my number. They bulk buy peoples numbers and then keep harassing them.
Luke replied 2015-05-02 11:09:59Actually they are given to Facts Int. by various companies looking for feedback from their customers because they're too lazy to do it themselves.
Either that or for some surveys they simply use a random number generator -
Rang me on Sunday at 12.02 on my mobile whilst I was engaged in conversation on my landline so I just declined the call.
Thank you for the info. I hope they they don't keep ringing but I guess they will..... -
called twice in the last few days - wanting to speak to a male in the house by name - asked who it was they said they were calling from his bank - asked which bank - they replied - data protection they could not tell me! so i told them if they can't tell me which bank i can't put you through - very dodgy and suspect -
went straight on this site and saw other adverse comments from this same phone numberFacts International replied 2014-11-04 13:08:08Facts International would like to apologise for any inconvenience that may have been caused by our call.
All calls made by Facts International are to undertake market research services on behalf of our clients. Accredited by the industry association, the MRS (Market Research Society), all of Facts International’s processes and interviewer techniques are compliant with the MRS code of Conduct and Data Protection Act.
Facts International never make sales calls.
If you've received a call from us it is probably because you're a customer of one of our clients and are listed in the customer database sample they provided to us. Market research services are used by our clients to improve either their products or the quality of their services and by working with companies such as Facts international, they can obtain independent and impartial customer/consumer opinions from which to help them.
If you would like to check our background or speak to someone more about market research, please call the MRS on Freephone 0500 396 999.
If you do not wish to be called by Facts International please tell our interviewer, who will immediately remove your details from our call lists so that you will not be contacted again.
Facts International has been in business for almost 30 years, and is a respected and professional Market Research Agency which operates from its headquarters in Ashford Kent.
Should you wish to speak directly with Facts International please call – 01233 648523 or email [email protected]
When our clients provide us a sample of their customer base, sometimes customers registered with TPS or those listed as ex-directory are contacted. Under market research regulations, we are allowed to do this as there is no legal requirement to screen market research samples against the TPS. TPS exists to prevent unsolicited sales calls. A market research survey is not a sales call and as we are contacting existing client customers, our call is not considered unsolicited as it is reasonable for most companies to call their customers. It is also important, especially for political polls, to gain a representative view of public opinion by speaking to a broad selection of the population.
Ex-directory status means that a named customer cannot be traced though telephone directories. This does not preclude us from calling an ex directory customer for research purposes. If research companies did not call ex-directory clients then feedback collected would not be truly representative and it is for this reason that ex-directory customers are included in samples provided.
With most calls, Facts International’s interviewers are able to provide details of the organisation on behalf of which they are calling. However, in some instances the client organisation may request that they remain anonymous, which is acceptable under MRS guidelines. An example of this might be when an interviewer introduces themselves as ‘calling on behalf of your bank’ – often an event triggered by a recent branch interaction. It is sometimes important that an interviewer makes sure they are talking to the actual customer of the organisation (e.g. a particular financial services provider) before continuing with the survey as the very fact that a customer has a relationship with a specific organisation may be something they do not wish to reveal to another person answering the phone.
Please note Facts International interviewers will NEVER ask you to handover personal account details and neither the interviewer nor company has access to such details at any time.
Spencer Wood
Information Services & Security Director
Facts International LTD
Beej replied 2014-11-12 23:36:58I'm not really replying to sim's comment, but to the reply to it given (apparently) by Facts International.
Solicited means invited or requested. From what I have seen here, Facts International fulfils neither of those. If you have an ounce of decency about you, then you will hold a database of numbers for those people who you have called, who have asked you to never call again. Once so requested you will indeed never ever call that number again irrespective of your client. If Facts International cannot tell me who that client is, and provide some form of irrefutable verification of the same, then Facts International must accept that they will be considered unsolicited by the called part. No ifs or buts to this. You must prove that you are not making an unsolicited call. But for me that's all irrelevant. Your number came up on my caller ID today. It is now barred on my phone. If you wish to discuss being barred, please leave an out-of-hours contact phone number here for your organisation where you can personally be contacted, as I am sure there are a number of people on this forum who would like to personally demonstrate to you exactly why they do not wish to be contacted, irrespective of what you might consider the legal position to be. -
Started off by asking my mother about her RBS accounts and various other questions. I have since told her not to be gullible and not to give any information where fraud could be committed!
If this phone number keeps calling you, the answer should be yes
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New comment for the number 01233648537
Area code Ashford
Tellows score for the city :
5
Area code : 01233
Postal code : -
Inhabitants: - (♂: -,
♀: -)
Ok then, you receive a phone call, they know your name and they want you to engage in a survey. This is nothing more than profile building and the likelihood is that this information will be sold on. Let’s turn the tables and even out the playing field a bit. Here’s a profile on the company associated with the nuisance phone number.
Facts International Ltd is an independent market research agency based in Ashford, Kent. Facts International is part of the Insight and Engagement Division of Chime Communications plc. (Chime is a backing company to entrepreneurs wishing to start their own pioneering business in marketing communications.) History: Facts International sold by Barbara Lee to Chime Communications and private investor Nick Lamb in Feb 2007. Nick Lamb sold his stake in the business to the firm’s parent company Chime Communications for £1.7m in 2011; he currently holds the position of Chairman. The next time you’re pulling your hair out when you receive yet another unsolicited phone call, just remember good old Nick still has a good mop of hair.
Company Name: Facts International
Ashford Office
Facts Centre
3 Henwood
Ashford TN24 8FL
Tele : +44 (0) 1233 648 530
http://www.facts.uk.com/ IP Address 46.32.232.80
Technical Info: 88% probability running Microsoft Windows Vista|2008|7. Service Info: Host: DEDICAT-PH6PR1D.home; OS: Windows. Several Ports Open. OS: Windows Web Server 2008 R2 7601 Service Pack 1 (Windows Web Server 2008 R2 6.1)
They host their web site through http://www.webfusion.co.uk, Derby Uk ISP Webfusion Internet Solutions.
Chief Executive: Crispin Beale
Information obtained via Company Check.
The combined cash at bank value for all businesses where Crispin Beale holds a current appointment equals £1,811,294, with a combined assets value of £8,622,567 and liabilities of £9,105,508. Roles associated with Crispin Beale within the recorded businesses include: Director
IT MUST BE COMFORTING TO KNOW THAT EACH TIME YOU RECEIVE AN UNSOLICITATED PHONE CALL FROM FACTS INTERNATIONAL YOU ARE MAKING CRISPIN A LITTLE MORE RICHER.
POSITIONS AND NAMES BEHIND THE UNSOLICITED PHONE CALL.
Project Director: Adam Wyles, Associate Director: Anna Mackenny, Senior Associate Director: Cara Rodwell, Human Resources Manager: Charlotte Homewood, Research Executive: Chris Sausman, Group Finance Director: Claire Spencer, Managing Director: Emily Kettle,
Research Manager: Gemma Stephenson, Senior Insight Manager: Heather Norrington, Research Executive: Kerry Barringer, Telephone Operations Director: Kerry Ovenden, Research Executive: Lucy Foylan, Research Executive: Lynsey Thompson, Head of Scripting: Mark Clifton, Associate Director Client Services: Melanie Eberlein-Scott, Chairman: Nick Lamb, Associate Director: Rebecca Judges, Senior Insight Manager: Rowena Hallett,
Research Director: Sarah Carter, Senior Associate Director: Sarah Champion, Project Director: Sharon Greenslade, Research Director: Sian Kerr, IT & Creative Director: Spencer Wood, Research Manager: Toby Cotton
They have a 200 seat, in-house telephone research centre based in Kent, they adopt a 24/7 capability policy, often targeting hard to reach audiences.
With regard to TPS, this is what Facts International reports on their web site: Legally, we are allowed to do this. There is no legal requirement to screen research samples against the preferences services (such as the Telephone Preference Service) when conducting market research. In simple terms the law allows them to contact you, so put up with it!
They report that approximately 180,000 people are telephoned monthly to conduct telephone interviews.
And there’s so much more if you dig around!
The number supplied above (01233 648 530) worked for me. I'm now off their list. Many thanks Kev
But the other person did not leave a message or contact number. What a shame!!!