Facts International 01233648537 / +441233648537

Types of call: Survey
Caller Name: Facts International more...
Ratings: 170 (deleted: 5)
Search requests: 195402
Assessment: untrustworthy, annoying call, pay attention to the comments
Latest comment (5/4/20, 2:54 PM)

wrote: Had a call from this number claiming to be from Amazon and they were charging £99.99 for Prime. They... all ratings

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Details about this number

City: Ashford (Kent) - United Kingdom
Telephone number: 01233-648537
Phone number +441233648537 from Ashford (Kent) tagged as Survey 51 times.

Further Information: Find out
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Who calls with 01233648537?

  1. -1

    facts employee reported facts international with the number ‎+441233648537 as Survey

    6/3/14, 10:46 AM

    Hey, facts international carry out surveys commissioned by companies, that is literally it. Facts make money from being commissioned and completing a set amount of surveys per day. Nobody is trying to scam you lol. If we say your details will not be passed on then they want be passed on. We are not trying to sell you anything whatsoever. Don't fully understand what all the winging is about, we have to deal with grief when we are just doing our jobs, imagine if somebody you phoned at work gave you all the grief you give us. If you don't want to complete a survey the just say you would rather not complete it politely, it isn't hard. The system is automated so if you just don't say anything then IT WILL keep ringing you back.

    bloodyannoyed replied 6/26/14, 6:53 PM
    Why the hell should people reply politely? You people are rude by making unsolicited calls at all times of the day and interrupting peoples daily business with stupid surveys!
    Bassinio replied 6/30/14, 1:00 PM
    You are an idiot ! and possibly a scumbag, why don't you get a proper job instead of annoying people over the phone !
    Jim replied 7/3/14, 7:38 PM
    Are you an official spokesperson for your employer?

    If so, I doubt very much you will win many favours with your attitude and your appalling writing skills.

    If you're not an official spokesperson but you *do* work for them, what does your contract say about making public statements about your employer? I'm betting it's something like 'don't'.

    And is there any reason why you feel entitled to call my mobile while I'm at work?
    Grumpy replied 7/22/14, 5:05 PM
    How would you feel if you received dozens of calls a week; made an effort to get to the phone and it was another 'silent' call. Elderly people in particular are extremely worried by these calls and the sooner laws are passed to stop them the better. Maybe you are doing a job but you are also intruding on other people's privacy therefore this makes you a parasite!
    Alex McKay replied 11/5/14, 2:41 PM
    Your employee told me that he was calling from the Market Research Department of the Royal Bank of Scotland. I replied that, based on the phone number, he was calling from Facts International in Ashford, Kent, doing a survey on behalf of RBS, which he reluctantly admitted. I suggested that starting a proposed interview with a blatant lie was not the way to proceed and said goodbye.
    WitchHag replied 7/15/16, 7:14 PM
    Typical excuses by weaklings and cowards. What a cowboy outfit. I run my own business and need some market research but no way will I be using these cowboys. I shall be spreading the word among my business contacts to blacklist this dodgy outfit.

  2. -1

    rayd reported unknown with the number ‎+441233648537 as Harassment calls

    11/1/12, 8:12 PM

    Another call of this number.Blew my whistle as hard as i could down the phone.Will be doing this all the time now if i dont no the number.

  3. -4

    BoDiddly reported unknown with the number ‎+441233648537 as Aggressive advertising

    7/11/12, 8:40 AM

    They need shooting !!

  4. -5

    Facts International reported Facts International with the number ‎01233648537 as Survey

    5/16/14, 4:14 PM

    Facts International would like to apologise for any inconvenience that may have been caused by our call.

    All calls made by Facts International are to undertake market research services on behalf of our clients. Accredited by the industry association, the MRS (Market Research Society), all of Facts International’s processes and interviewer techniques are compliant with the MRS code of Conduct and Data Protection Act.

    Facts International never make sales calls.

    If you've received a call from us it is probably because you're a customer of one of our clients and are listed in the customer database sample they provided to us. Market research services are used by our clients to improve either their products or the quality of their services and by working with companies such as Facts international, they can obtain independent and impartial customer/consumer opinions from which to help them.

    If you would like to check our background or speak to someone more about market research, please call the MRS on Freephone 0500 396 999.

    If you do not wish to be called by Facts International please tell our interviewer, who will immediately remove your details from our call lists so that you will not be contacted again.

    Facts International has been in business for almost 30 years, and is a respected and professional Market Research Agency which operates from its headquarters in Ashford Kent.

    Should you wish to speak directly with Facts International please call – 01233 648523 or email [email protected]

    When our clients provide us a sample of their customer base, sometimes customers registered with TPS or those listed as ex-directory are contacted. Under market research regulations, we are allowed to do this as there is no legal requirement to screen market research samples against the TPS. TPS exists to prevent unsolicited sales calls. A market research survey is not a sales call and as we are contacting existing client customers, our call is not considered unsolicited as it is reasonable for most companies to call their customers. It is also important, especially for political polls, to gain a representative view of public opinion by speaking to a broad selection of the population.

    Ex-directory status means that a named customer cannot be traced though telephone directories. This does not preclude us from calling an ex directory customer for research purposes. If research companies did not call ex-directory clients then feedback collected would not be truly representative and it is for this reason that ex-directory customers are included in samples provided.

    With most calls, Facts International’s interviewers are able to provide details of the organisation on behalf of which they are calling. However, in some instances the client organisation may request that they remain anonymous, which is acceptable under MRS guidelines. An example of this might be when an interviewer introduces themselves as ‘calling on behalf of your bank’ – often an event triggered by a recent branch interaction. It is sometimes important that an interviewer makes sure they are talking to the actual customer of the organisation (e.g. a particular financial services provider) before continuing with the survey as the very fact that a customer has a relationship with a specific organisation may be something they do not wish to reveal to another person answering the phone.
    Please note Facts International interviewers will NEVER ask you to handover personal account details and neither the interviewer nor company has access to such details at any time.
    Spencer Wood
    Information Services & Security Director
    Facts International LTD

    Think Tank replied 2/16/15, 8:48 PM
    Interesting read Spencer - even when you posted it 3 or 4 times previously it is still interesting. I see where you're coming from and how you think that's there is a real, legitimate need for market research - and getting a cross section is vital.

    I'm planning to do some market research of my own - to do with the social values held by people who are sure that there right to call overrides an individual’s right to privacy and peace (I suggest, for follow up reading, you acquaint yourself with the ECHR).

    Now, in order to ensure a valid cross section, I would like to include people from all levels of this industry - from the bottom to the top - something I'm sure you can understand and will support.

    So I hereby invite you to supply YOUR personal mobile or home number to enable me to carry out this vital piece of work. And I'm sure there are hundreds (if not thousands) who would like to include you in their surveys too.

    You couldn't possibly have a problem with now, could you Spencer?

    Looking forward to your reply.
    Beej replied 7/27/15, 11:16 PM
    "Should you wish to speak directly with Facts International please call – 01233 648523". ha ha. That made me laugh. I think it is quite clear from the sentiments expressed on this forum that we do not! But thanks anyway... :-)

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