01616966054 from Manchester
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Rating for 01616966054
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Ratings for 01616966054 (59 total, ordered by date)
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This number is ao.com. They ring it when you've placed an order in the pretence of confirming delivery details etc. In fact, their sole purpose is to sell you their costly insurance cover for the items you've bought. No new information re delivery details is provided, they just repeat your order details. These are unsolicited scripted insurance sales calls and as such a form of harassment. They don't leave a message when they ring so that you ring back and incur the cost of the call. Very shoddy behaviour.
lindbows replied 2017-06-20 12:05:09ThankyouAndrew replied 2018-01-05 21:32:24Brilliant information! Delivery of large electrical item due soon from ao.com - mithered me on mobile & home phone! Don't answer these calls everyone - they are dear unwanted insurance policies!!Rich replied 2020-09-04 18:05:09Amazing feedback and spot on - the world is lucky to have somebody like you -
AO, confirming delivery. Not really needed, and yes did try to sell extended warranty, but accepted 'No Thank you' with no problems
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consistently called after i purchased a T.V from A.O. so annoying and they never leave a voicemail. probably trying to trick me into buying insurance.
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Call following my order of a fridge from AO. Started out by giving me a little bit of fairly useful information regarding the delivery, but the main purpose of the call was to upsell insurance. There's no need to answer this call.
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AO.com trying to sell you insurance on purchases under the pretense of confirming delivery info. Upon checkout you're required to leave two phone addresses, a main and a backup, and they called both simultaneously
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AO.com - Some smooth talker basically signing you up to an extended warranty on your appliance without really asking you directly. When questioned, the agent was very clear this wasn't an extended warranty, "they just replace your appliance if it breaks". So, an extended warranty then.
"So, I'll enable that for you and if you change your mind you have 28 days to call us back" -
They confirm delivery details and try and sell you insurance. No big deal
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Just been called 30 mins after ordering a new cooker from AO.com. Like others have said, checking about delivery, disposal of old item, then came the why the replacement, and then the sales pitch for insurance. Said I already had cover for that sort of thing and he instantly hung up, whilst I was mid-sentence. Must be having a bad day.
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ao.com trying to sell insurance on a purchases under the pretence of confirming delivery IT HARASSMENT OF AO.COM
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AO.COM RINGING TO CONFIRM DEL AND SELL ACCIDENTAL DAMAGE COVER TO TV FOR CHEAPER THEN CURRYS PREVIOUSLY HAVE ACCEPTED IT DUE TO SEN KIDS AND ACCIDENTS AS WAS GOING TO BUY CURRYS HAD THEY STILL DONE IT
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Its not just AO
I just received a call from a young woman claiming to be from boots appliances, in the pretence of confirming delivery details etc. In fact her sole purpose was to sell insurance cover!
She repeated every detail of my delivery, which I already know, told me they can remove my old appliance, which I already know etc etc etc then asked me why my old appliance was broken! All leading to the insurance pitch! These are badly scripted insurance sales calls!
I am very disappointed that boots have potentially 'sold' my details to a 3rd party and that they allow this.
I have never experienced this from currys etc,
Very dissapointed!Trev replied 2020-07-23 18:42:30Don't know if you realised that boots electrical is run by AO.com it's very visible. -
Follow up call to the purchases made with AO
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AO calling to confirm delivery of recent order but really to sell extended cover. This wasn't made clear until they mentioned the cost per week at the end of their spiel. Was able to decline without any hassle though.
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Just calling to sell insurance on my recently purchased cooker. Politely declined. No issues.
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So many calls. Unbelievable
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received calls within an hour of ordering from ao.com. Didn't answer, just googled the number and this site came up. I don't like people ringing me up trying to sell me things. Will block the number.
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An insurance sales call related to AO.com.
They are trying to to sell aftermarket insurance policies. It is a scam !
They either stay silent or talk about your AO.com purchase delivery details.
These are unsolicited insurance sales calls. They are scripted and are harassment.
Report them. -
Purports to update you about a delivery (for which you have already received emails and text messages), but really wants to flog you further insurance.
Asked them that as I had already paid extra for a morning delivery, for which they could not uphold, why would I want to give them more money!? -
Hangs up immediately
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I have no idea why they are calling. They have called my home number 6 times a day for the past 2 weeks.
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It's AO, and they will continuously spam you ALL day, it's really irritating.
I couldn't take the call as I was at work so in the end I blocked the number.
Six times a day honestly is a bit much, great company but this is annoying. -
AO trying to sell insurance. BLOCK
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selling insurance on new tv purchased
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Very pleasant caller asking if I was interested in product insurance. I replied that I was covered on my bank account. She remained polite and informed me of my delivery details. No pressure at all.
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Endless calls from this number after buying an appliance from AO.
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Constantly called, already recieved the item and now bombarded with crap/shoddy sale pitches.
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Insurance for appliance bought from AO.com
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AO Insurance scam. It seems AO haven't heard of GDPR. Almost feel like cancelling my order for such underhanded pretence after care call when in fact its all about selling the consumer a nonsensical insurances. Clearly under Data Protection Act and GDPR, AO is breaking privacy regulations.
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AO Insurance scam. It seems AO haven't heard of GDPR. Almost feel like cancelling my order for such underhanded pretence after care call when in fact its all about selling the consumer a nonsensical insurances. Clearly under Data Protection Act and GDPR, AO is breaking privacy regulations.
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AO - checking through details of order, although seemed like just a cover for the fact they wanted to sell an extended warranty. When declined, aske why, but did then accept reasoning e.g. over time they really are not cost effective.
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Has been harassing me for over a year, trying to sell me insurance despite my explicit demand that they stop calling.
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Called to confirm delivery but mainly to flog an extended warranty. Girl was incredibly annoying and called me hun several times which is so unprofessional and really got on my nerves. She also called me by my first name without asking. Who is teaching these people to handle calls? Felt like I was talking to an extra off Geordie shore. Pretty sure the delivery would have gone fine without this call.
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Called 6 times I’ve now blocked the number
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Its a trustworthy number as its AO.COM. I bought an appliance recently and they were confirming everything. Unfortunately, the guy was persistent on setting up a domestic and general insurance for £7 a month. Annoying as the appliance comes with 2 years warranty. If I wanted D&G warranty i'd go to D&G and get it. Please do not cold call customers pushing for the sale of this its unwanted.
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Like another person wrote on here, I said no to the insurance on the website, the person was friendly enough and accepted no thanks, but I didn't consent to my number being used in that way, only for delivery info (i.e. time slot) to be given. Always ask them security questions, they got the order number correct and I don't know if there is a scam where they say they'll take away the old appliance for free, and then somehow charge you or possibly sign you up for insurance even though you said no, idk. I guess I'll find out, lucky old me. There was only confirmation of previous info from when i ordered, so nothing was gained, insurance is a scam within itself but there is legislation being broken on this harassment call. However, they do say it’s a courtesy call, it’s giving you the opportunity to ask questions, plus have another go at getting insurance out of you. If the person they call is elderly, or has a disability there is nothing protecting them from being annoyed by this and potentially being trapped into something they don’t want. The number called twice previously in the day until I finally answered in the evening.
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I called after missing their call and they advised that my item would be delivered on the day I requested. Did try to sell me insurance but stopped on first decline. No problem so far.
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Keep ringing me numerous times a day. I have just emailed then and told them to stop and also blocked their calls. It's just annoying. I didn't ask or request them to call me. So they can get lost
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Bona fide warranty call tell them no if not interseted
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Rang home and mobile but didn't leave message. I took delivery of item from ao.com for a neighbour.
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Calls me every day for 2 weeks. If it was genuine they would leave a message on answerphone. If it’s AO I haven’t bought anything from them.
Called them back tonight. Rang for 30S then picked up to hear hold music. No announcement of company name. These are indications of a shady outfit. Don’t trust.
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Distribution of call types and caller names in reviews
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Unknown 20 reports |
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trustworthy number 13 reports |
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Telemarketer 9 reports |
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Harassment calls 8 reports |
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Aggressive advertising 5 reports |
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Cost trap 4 reports |
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AO.com 46 reports |
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unknown 12 reports |
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Boots appliances 1 reports |