Digital Mail Ltd from Manchester 01619390454 / +441619390454

Types of call: Harassment calls
Caller Name: Digital Mail Ltd more...
Ratings: 79 (deleted: 3)
Assessment: untrustworthy, Do not accept call, check comments!
Latest comment (1/25/16, 5:26 PM)

user wrote: I'm ONLY 12 AND THERE PHONING ME AT SCHOOL IT NEEDS TO STOP OR MY MUM WILL PRESS CHARGES THEY PHONE ... all ratings

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Details about this number

City: Manchester - United Kingdom
Telephone number: 0161-9390454
International:
Phone number +441619390454 from Manchester tagged as Harassment calls 34 times.

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Distribution of call types and caller names in reviews

Types of call:
Harassment calls
34 reports
Unknown
16 reports
Aggressive advertising
6 reports
Telemarketer
6 reports
Survey
1 reports
Cost trap (1)
Caller Name:
unknown
25 reports
Digital Mail Ltd
19 reports
Digital Mail Ltd.
8 reports
Digital mail ltd
4 reports
???
2 reports
PPI (2) //// (1) Solar Panels (1) 01619390454 (1) Black horse loan refunds (1)
Phone number +441619390454 from Manchester tagged as Harassment calls 34 times: The point of the scam is to find gullibl... 36683 searches on tellows, the online anti-spam community

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Who calls with 01619390454?


  1. 9

    cthonus reported Digital Mail Ltd. with the number ‎01619390454 as Harassment calls

    12/19/15, 9:52 PM

    The point of the scam is to find gullible people who will believe what they say. They are crooks who once they find a victim will ask them for personal details and /or credit card/bank details "So we can proceed with our refund to you" They then commit identity fraud or empty your bank account. Obviously you were the ones they were looking for for them to steal your hard earned money from. This company called Digital Mail Ltd needs to be stopped, can't someone do something about these calls? This company can't do anything, other than claim the calls is not originating from them and what law is to protect us from this idiocy. I get several of these calls every day, the automated calls go on after I put the phone down. I can't dial out, people can't reach me until they put the phone down. It is damaging my business, yet they can keep calling without any sort of penalty? I don't understand why a law can't come in where companies like Digital Mail are barred from spoofing UK landlines to dupe you into thinking these are calling from within our country as mentioned on http://notes.dmclub.net/1094 how to spoof dmClub numbers (this is Digital Mail Ltd brand name) from anywhere in the world on any telephone number. The company directors should be fined and disqualified from operating as a UK Telecoms company, as they are pretending the calls are not coming from them. This company is making such a huge profit at our expenses, the same scammers have been using their telephone numbers for over 3 years now, yet the company has been aware of the problem and does not want to take action and yet get this sorted out as their main priority of having a clean proper telephone network like BT, or I would not cringe every time a 0161 939 number calls my business line. For everyone information, these scammers have been ringing my business phone under different numbers 0161 939 0075, 0161 939 0225, 0161 939 0228, 0161 939 0335, and 0161 939 0442. As more and more of us start ingoring these types of calls, just like many have ignored 0161 939 0225, now they are 0161 939 0454 to harass us on. Please do share the pain back with them Digital Mail's telephone is 020 7060 2000, please do call them back!!!!

    cthonus replied 12/19/15, 9:53 PM
    This number belongs to Digital Mail Ltd,
    6 Osborn Street,London E1 6TD. Although they aren't making the calls they are profiting from their clients making our lives a misery. Please consider (politely) sharing the pain back with them: t: 020 7060 2000 e: [email protected]
    Paul Bismark replied 12/20/15, 2:34 AM
    One of Digital Mail's directors pulled this telephone number off the market. After all the calls we have made to Digital Mail in the past fortnight must have got to him. Although he claims that we are the ones making their lives a misery. Well Digital Mail's clients have been making our lives misery for more than 3 years and I assure you the telephone calls they get is to get these cold callers to stop ringing us. Digital Mail's director whose name is Alex Lake, claims they are most certainly not making money from this so called PPI Team, who calls us non stop. None of these nuisance calls, who rings us multiple times daily is using their VoIP network. I thought the art of cold calling was to make nuisance calls and not receive calls from their victims. Which kind of matches the story someone at Digital Mail wrote 6 months ago when we receive calls from these cold callers on their 0161 939 0335 number.

    Which someone at Digital Mail Ltd replied 2015-06-24 13:39:29
    To clarify, we are a telecoms company (think small version of blah blah blah). While the telephone number is assigned to us as telecoms provider, we do not supply outbound calling services, only inbound. Any calls from this number would be made via caller ID spoofing". This is what their sales person wrote back in June of this year.

    Then I saw their product manager Rob's presentation on how to spoof Digital Mail's telephone numbers from any telephone network in the world. I would like to thank cthonus for giving me the link to http://notes.dmclub.net/1094 which leads to a online a video from Digital Mail. It is how to spoof Digital Mail's telephone number from any telephone in the world, just to make the telephone calls not appear as they are originating from Digital Mail's telephone network.

    Then a few months later Digital Mail has told more porkies as their clients move on to using their 0161 939 0225 number. Now Digital Mail told another lie a few months ago, that they could only have stopped the inbound calls to their clients. However Digital Mail just could not stop them from making the cold calls to us. The art of cold calling to make calls to the victims, not the other way around. There was a message that Digital Mail or Dee and Club placed on their clients 0161 939 0225. This message sounds so foolish for a professional telecoms company to use robot sounding people. The telephone calls never stopped, as they just moved over again to 0161 939 0454. Now Digital Mail are trying to tell us again the telephone calls are not coming from their network, some more porkies from Digital Mail again. Why should we believe their story, after all it is their fault their clients got out of hand with all these telephone calls to us. These foreigners have been calling my business line several times dally, all starting with 0161 939, which they have been calling non stop for over 3 years and growing out of control more and more every year. It seems the more calls we make to them, the better the results would be in ending this nightmarish calls. So everyone just keep on calling Digital Mail, their number is 020 7060 2000. Maybe one day Digital Mail might have a clean VoIP telephone network or go out of business altogether!!!!
    cthonus replied 12/20/15, 3:02 AM
    You forgot to mention that these foreigners are using Digital Mail telephone numbers just to pretend they are here. Even when you visit dmconnect12.com, Digital Mail's outbound calling costs are very competitive with other VoIP telephony providers and much cheaper than BT. Even I also been getting nuisance telephone calls from Digital Mail's 020 London numbers on my landline at home, for the last month. This just can't get any better as 020 3000 7658 has been ringing my home phone for almost 4 times a day. This lady claims I have won free lottery tickets. It almost sounds like a prank that the fonejacker guy on channel four would do. In order to claim the prize, I need to give them my bank details along with the sort code, which I put the phone on him. The better part is when you try to ring this number back, you get a fake message claiming the telephone service has been disconnected. After doing due diligence search on who owns 020 3000, I discovered that the 020 3000 is allocated to guess who, Digital Mail again. It seems like these foreigners are now starting to ring us, more like the back plague swept through Europe. Besides it has been several years that these people or Digital Mail's clients been spoofing their numbers constantly, and why is it taking Digital Mail this long to acknowledge this. I hope Digital Mail has a plan to get this mess sorted with their clients, in the meantime let's keep ringing Digital Mail to remind them not to ignore this again. By us ringing Digital Mail everyday, this will make them keep to their promise of getting rid of these nuisance callers once and for all. Digital Mails number is 020 7060 2000, I am sure they will love more feedback from us, our telephone calls to their support team is now making a difference.
    Robin Tripp replied 12/20/15, 11:38 AM
    Some of their Digital Mail's clients who using their telephone numbers, just to pretend they are in London are now running another scam with the lottery. These scammers are now ringing my mobile phone unlike this PPI scam, which only rang my landline number. Good thing I never answer my mobile to this unscrupulous call centre any more. Last call I got from them was a month ago, and acrosingly to them I won 10 free lottery tickets in a competition I never entered. unlike the PPI callers who wanted to steal my identiy. This lady who claims I won this prize wanted my bank account details along with sort code, just to verify my identity. I have asked her to tell me my name on file, after all I won 10 free lottery tickets. just like the PPI scam, she could not tell me owt bout me. Now I just let the calls on my mobile go to my mailbox, which these scammers leave one second messages every time they call my phone. This scam has been happening for a few months on top of the PPI scam I normally get on my landline non stop. I been getting PPI calls on my land line from their Manchester number for 2 years on several Digital Mail telephone numbers. The telephone numbers in question were 0161 939 0075, 0161 939 0225, 0161 939 0228, 0161 939 0335, 0161 939 0442, and now 0161 939 0454. The numbers with this lotto scam are quite small compared to the PPI ones. One exception is that these foreign callers pretending to call from London and using Digital Mail's 020 telephone Numbers, as the telephone numbers they rang me on are 020 3000 7658, 020 3000 7659, and don't forget 020 7060 5530. I start to wonder what Alex Lake's intentions who happens to be one of Digital Mail's directors and what was intentions with the message he mentioned here. At least Mr. Alex Lake is now aware that these foreigners have been using Digital Mail's numbers for years, for the purpose of making cold calls to us, not the other way around.
    Stuartjsm replied 12/20/15, 8:57 PM
    I been getting nuisance calls from this number since 2013, they stopped abruptly using sometime in 2014. I even rang them back in 2013, which I was able to get though to this foreign call centre based somewhere in South Africa pretending to be in Manchester. I asking them politely to take me off their calling as I was not interested in claiming money back from my bank. This chap who I spoke to on the phone, refused to honour my request and put the phone down hard on me. Ever since I been getting calls from this so called PPI Team almost everyday since 2013. I tried several times, but always got an engaged tone after the first telephone call back to them. I even got calls from their other numbers belonging to Digital Mail like 0161 939 0228 and also got calls from their 0161 939 0225 number as well. Now they are ringing me once again on their old 0161 939 0454 number. Now tell me how could these callers be spoofing all of these Digital Mail's telephone numbers or services, when I was able to talk to these cold callers on the phone in 2013, from their 0161 939 0454 number. These people were rude back then, the only thing different is they disabled their incoming part of the number a few months later in 2013 and on most of their 0161 939 telephone numbers as they acquired them from Digital Mail. How can Digital Mail claim this telephone number has been spoofed by an unknown party, when Digital Mail has admitted to selling them telephone services to one of their unscrupulous clients a couple of months ago. You can listen to the message when you ring their 0161 939 0225 number. The company or Digital Mail is using unprofessional robot sounding people in their messages and is trying hard to fool us that they only provide inbound calls to these ppl and none of these nuisance calls are going through Digital Mail's VoIP network. This cold calling firm used Digital Mail to make these calls, after all they are exceptionally cheaper than their competition along (especially BT). When you look at dmconnect12.com which explain how cheaply outbound can be made on Digital Mail's VoIP network. This explains why this so called PPI Team, keeps rings us constantly when notes found on the Digital Mail's website notes.dmclub.net/1094 explains on how to spoof Digital Mail's telephone numbers from anywhere in the world and on any telephone number or system from their product manager named Rob. I guess this is so the calls do not appear to be coming from Digital Mail's VoIP network. This foreign cold calling centre recently changed their telephone number back in late November from 0161 939 0225 to their first number with Digital Mail, which is 0161 939 0454 and first used in 2013. So the problem we facing from the nuisance calls is nothing new. Now we have finally got the attention of one of Digital Mail's directors Alex Lake, now maybe Digital Mail might do something about it. I would still strongly telephone Digital Mail every call you get from their client, and Digital Mail's number is 020 7060 2000. Now since Digital Mail's director is aware of the problem, maybe something could get done about.
    Rob Waldron replied 1/20/16, 1:08 AM
    I refuse to answer this number any more as the "lovely" people who ring from it refuse to say how they found my number. After 7 calls yesterday I took the advice, and rang the true owners of this fake number on 02070602000 and threatened with my solicitor. Unfortunately "digital mail services" are far from an ethical company and the sooner the owner gets his just reward the better. Block the number, and post this message on as many sites as you can.
    cthonus replied 1/20/16, 3:35 AM
    If you block them, they will go around the block with another 0161 939 number. So blocking them is pointless, contacting Digital Mail is the only logical option you will have at this time at getting rid of these nuisance foreign callers based in South Africa.

  2. 5

    Annette Butterworth reported Digital Mail Ltd with the number ‎01619390454 as Harassment calls

    12/3/15, 12:56 AM

    The same as before as these people are calling me now on this telephone number as much as 6 times a day as no-one is around to speak to this so called company. I have black listed almost every 0161 939 number I could think of. It seem Digital Mail only sells their telephone services to foreign based scammers, so these people can pretend their calls are originating from Manchester not South Africa, which is the case for this PPI scam. Even my voice mail gets often clogged with blank messages from these so called Manchester aka South African PPI team, due to the fact they are pretending to be here in the UK. Which you can't even ring the number back as they are also pretending this telephone number, and they only used Digital Mail for inbound calling services as mentioned in their robot sounding message. I know this company from South Africa is on some form of commission in a tune of £ 2 million plus unlimited bonus commission for every telephone call which leads to a PPI claim for Lepus Marketing, this also known as cold calling lead generation for this cold calling company which is based in Manchester. This PPI claims company wanting your old loans and credit card company names so they can do a reclaim your PPI fees for you which you'll may not be eligible to get a refund. Digital Mail's support team is a bunch of useless morons, who are protecting their client from UK prosecution by not turning them in for cold calling offensives as many here have been hounding them to do the right thing. Contacting Digital Mail for every call you get from these PPI scammers from this telephone number 0161 939 0225, and Digital Mail's telephone number is 020 7060 2000, please tell them how you think of their clients behaviour, this time using another telephone number 0161 939 0454?
    (note the use of this UK telephone number 0161 939 0454 is being used by a overseas company 1st Call Group – a common tactic to sidestep it being illegal in the UK to make telephone calls without prior consent and being on the TPS list.) Any reputable company that values its customers would take TPS very seriously, which Lepus Marketing is not a reputable company. It is their legal obligations to add you to their own Do Not Call list so that you do not receive any further calls, even for South African based cold calling centres.
    Not apparently to do follow up, after you told them not to call you ever again. Apparently Lepus Marketing Limited, who also go under the trading name of The PPI Team, has contracted their cold calling services to 1st Call Group based in South Africa for valued over £2,000,000 plus more, which depends how many of us they can convince that we are entitled to a refund in this PPI scam. Which means the PPI calls would be non stop, and blocking them would be pointless unless you want to block 10,000 plus numbers. 1st Call Group has purchased telephone services from Digital Mail for this cold calling venture and could be making calls from Digital Mail's other telephone numbers which includes 020 7060 and 020 3000 number blocks. Digital Mail also has over 300 telephone codes across the UK apart from the 0161 and 020. So the point made it would be pointless to block them from this point forward. The only way forward to end this cold calling madness is to report Lepus Marketing, Digital Mail, and 1st Call Group on these ridiculous cold calling PPI scam. 1st Call Group is very aggressive cold calling company in South Africa and will take no for an answer, despite they are breaking every UK law possible to convince you you are owed a refund. 1st Call Group is contracted by Lepus Marketing who is the UK firm that would get you refund, despite not being eligible for the refund in the first place.
    Given the dodgy nature of the them constantly calling me and I would advise of complaint with the Information Commissioner against Lepus Marketing for hiring a foreign cold calling firm, to avoid getting prosecuted under UK law for making such nuisance calls.

    Name of the source of the nuisance calls
    1st Call Group
    35/37 Island Office Park Island Circle
    Riverhorse Valley Business Estate
    Durban 4051, South Africa
    Telephone: +27 (0) 31 000 0005

    -----------
    1st Call Group was contracted by Lepus Marketing Limited (07554410) for cold calling PPI scam
    Location: 1st Floor Marsland House, Marsland Road, Sale, Cheshire, M33 3AQ
    Telephone: 0800 849 8060
    Type of Contract: Inbound and Outbound Calling
    Industry: Marketing
    Contract Value : £2 million+
    Length of Campaign: 3 years
    Number of Seats : Intending to be 200+ at its peak
    Billing Model: Fixed rate per seat per month billable 50% in advance and 50% in arrears
    Status of Project : Current
    Client Requirements: Approached by the client to deliver an end to end solution in the financial services sector, specifically packaged bank accounts and PPI reclaims. Services include, back office paperwork, outbound lead generation, end to end sales orders, and pack chasing, liaising with the banks on behalf of consumers (with authorisation), customer services and inbound sales order processing.
    Delivery Mechanism: CSV file daily
    End / Current Result : Successful campaign on going, client is very happy and has expanded month on month for the last 6 months leading up to 75 current seats in the centre

    1st Call Group Telephone contracted telephone services from Digital Mail Limited (who will sell their telephone services to anyone, including scammers such as 1st Call Group)
    Location: 6 Osborn Street, London E1 6TD
    Telephone: 020 7060 2000

    Since this contract is ongoing, so will your telephone will be non stop ringing from 1st Call Group calling on behalf of Lepus Marketing Limited.
    Just deal with the telephone calls from 0161 939 0454, just by blocking and ignoring the calls will no longer work as 1st Call Group will just use different Digital Mail telephone numbers.

    So the answer is to the question, they will not stop, 1st Call Group is a bunch of greedy cold calling group out of South Africa. Digital Mail has been a bunch of useless morons who could not turn their client into the government, instead they want us to do their work for them. I have not been convinced that Digital Mail's clients contract (1st Call Group) has ended or otherwise the calls would stop. There is allot of confusion when you call their number back, I strongly believe they feel that TPS, ICO, and ofcom would not prosecute these foreign cold calling centres for 1st Call Group being located overseas in South Africa. Maybe the government should fine Digital Mail for failure to report their client's behaviour, and not putting an end to this madness once and for all or otherwise these types of calls would just escalate out of hand. Anyone receiving calls from this telephone number should report it as fraud and receive a police crime reference number, call Action Fraud on 0300 123 2040 with as much information as possible, including Digital Mail details as they are the responsible for allowing scammers to use their telephone numbers

    Paul Bismark replied 12/3/15, 11:15 PM
    I personally would tell these scammers that you are busy that you will call them back in five minutes with the telephone number provided on your CLI, this trick gets them every time. If the caller insists they will call you back tell in five minutes tell them no way, tell them "you will call them back personally within five minutes with the telephone number provided on your phone". These people will be very hesitant on your approach of you calling them back on their own (0161 939 0454) telephone number, as they have already got a pre recorded message in place pretending that 0161 939 0454 either is engaged, falsely disconnected, or is available for sale (meaning this telephone number would appear to be inactive when it is truly active). Many times these scammers also might have a message on their telephone number and try to trick into dialling their 0870 446 0870 premium rate number, which you get gouged on call charges if called from your mobile, for information that is useless. I start to wonder if Digital Mail also known as D M Club is has any part of this PPI scam, or just complete bunch of idiots who thinks the UK population is so stupid to believe their story that they are completely innocent from these PPI scams, and have no acknowledgement what their clients are trying to scam our hard earned money from us. They still have an obligation to keep their numbers clear of intrusion callers like PPI Scammers, even if the claim was true about these scammers were spoofing their numbers without Digital Mail's consent. Besides two years is a long time to spoof a telephone number without being caught by ofcom or the ICO on this spoofing scam, it is also a compulsory obligation of Digital Mail to take action against these scammers who use their telephone numbers without their permission, this is same as someone living in your house without your permission (also known as a squatter), so personally I do not buy into their story into that Digital Mail doesn't do outbound calling only inbound calls Number Translation Services similar to Flextel, which I believe is a lie once I saw their product Rob's presentation on how to spoof Digital Mail's telephone numbers. I would like to thank cthonus for showing me http://notes.dmclub.net/1094 which is a video from Digital Mail on how to spoof Digital Mail's telephone number from any telephone in the world, which is sort of a scam in which they are claiming these PPI nuisance calls are not originating from their telephone network. Which if you visit their website dmconnect12.com, you will see they claim they can provide telephone call cheaper than BT and Skype. So there is prove that Digital Mail only provide inbound calling for their clients is a pack of lies!!!!!!

  3. 4

    Denise Phillps reported Digital Mail Ltd. with the number ‎01619390454 as Harassment calls

    1/13/16, 2:40 PM

    I got 30 missed calls from this number this month at work. The missed the 2 first calls yesterday from them, and they did never left a message in my mailbox, so I did not think it was important at all. Soon as I picked it up up on the 3rd and last time from these cold callers. I finally got someone over the telephone saying he's from calling from some PPI Team in Manchester, which I never heard of. As soon as I told him that I was not interested, and to please remove my business number from his list. This chap got so rude! saying things like "I didn't say I was going to remove your number" no but I asked you to. He kept telling me bluntly that he won't honour my request to be removed from his calling list. He has shouting at me all of sudden, "Why should I listen to you when you're not wiling to listen to me". He kept insisting that I did not know what PPI is, and since you're not going to listen to me so why should I listen to you". I told him that I never had PPI on any of my business or personal accounts with any bank in the United Kingdom and he was being rude for not honouring my please do not ring me ever. This chap try to tell that I was not being very straight forward and I could still claim PPI against my bank and I was being very rude to him over the phone. My colleague then took over the phone call and nicely asked to remove my number from his list, as I can not deal with this hassle. He got aggressive towards my colleague by asking him, "what the hell does he know about my needs" he even dared to say it wasn't about PPI when he clearly heard him before with shouting about asking him to remove my number from his list. They are still calling my work telephone today, I had close to 50 missed called from this number? This call centre does not follow any of the UK regulation, in regards to cold calling. Even after me and colleague explained to this chap yesterday that we were not interested into claiming PPI with him and he even asked not to call my telephone. This chap even had the nerves to tell my colleague that he will ring my telephone number every day until I answer his questions about PPI!! What do we have to comply with this call centres demands or they have every right to harass us. I already told him before, that I have no PPI to claim, this should have been the end of it. I guess I was wrong with these cold calling scammers!!!!! Well I after reading the comments in here, I see this PPI Team is a scam, based somewhere in South Africa not Manchester as it appears with the telephone number he called me on. I see some in here have blocked these callers, well it ain't going to work. Being based in South Africa, means most of our government is not going to prosecute these foreign ppl. Digital Mail has admitted on their 0161 939 0225 number, that they have sold their telephone services to a unscrupulous group of cold callers based in South Africa. Our office has gotten these nuisance calls from this so called PPI Team for the past 2 years on several different Digital Mail numbers. These are the same ppl who rang my office number on their 0161 939 0225 number, Digital Mail does not seem to be much of a help in getting their clients to cease calling us. Digital Mail must be making good money from their client, so they are pretending to be on our side in correcting this matter. Even I found by ignoring these foreign ppl does not work either as they already rang my number so far today 50 times, if enough of us ignore them or block their telephone numbers. It seems most likely that this South African call centre will order up another 0161 939 from Digital Mail, which will go around the blocks many have set up before to stop this madness. I will take cthonus advice and call Digital Mail as soon as this PPI calls my business line. I can and will make Digital Mail's life a misery, as their clients are making my life a living hell.


  4. 4

    Robin Tripp reported number ‎+441619390454 as Digital Mail Ltd

    12/3/15, 9:26 AM

    I am getting more telephone calls from these PPI cold callers, how can they save me money when they are going to gouge me with their commission. So every time I answer the call to these people and often I play along with them. I always ask them for the nature of the call their company name. The chap starts getting very aggressive when I ask him questions, then repeats to me over and over that I am owed PPI from my bank. I still kept asking the nature of the call and what the name of this company. He did not like answering any sort of questions and doing one bit explaining. This South African chap is getting very demanding and barking orders at me to give me my full name and postal details, and wants to know who the person he is talking to. I told him in the same manner as to the other chap who rang my phone last month on their old 0161 939 0225, their other cold calling number. I told him since he phoned my telephone number and not the other way around so I have the right to ask questions about him and his company he worked for. He still continued his agressive approach in wanting me to confirm my identity to him by giving him my full name, address and post code, but since he rang me about my bank oweing me a refund he should know this information about me and my bank. I asked him politely to come off his script and answer my questions about his company. I even informed him I wasn't prepared any details about myself to a random PPI caller, I told him that his company should know who I am after all they are trying to tell me I am owed PPI from my bank. I even asked what bank owed me this refund, after all he should know this information or otherwise this call he made to me is a scam. This chap now started to get angry and was shouting barking orders at me, demanding I give him my full name and details where I live including post code. So I just put the phone on the table and walked away continuing to paint my flat as I planned to do ages ago and I could hear his aggressive ranting shouts in the background from the telephone when it was in other room adjactent to the room I was painting!!! This chap eventually rang off after 15 minutes of throwing a childish fit on the telephone, just because I did not give him my personal details to him about myself where I live, when he demanded I do so. I got that call from these so called PPI experts yesterday, now it is Thursday 10:00 AM. These cold calling scammers have already rang my landline 4 times so far toady, just like the abuse with the 0161 939 0225 number. Should anyone getting these types of telephone calls, have to deal with this abuse from Digital Mail's clients wanting our sentiave perosnal information from us. As long as these people at Digital Mail gets a payment from their clients, despite their cleints being foreign cold calling firm, it is ok for them to harass us day after day. Oh and by the way, NO ONE SHOULD MOAN ABOUT USELESS TPS, after all this isn't a sales call its an illegal scam, and the police should be involved never mind the TPS. Digital Mail should be ashamed for selling their services to scammers or criminals pretending to be located here in the United Kingdom. These people have been ringing my landline for close to a year on their old 0161 939 0225 number, now they are using different Digital Mail telephone number to complete the scam, so this telephone number is 0161 939 0454 and many more telephone numbers is coming from Digital Mail's network, not spoofed as claimed by morons at Digital Mail. If Digital Mail ever decided to corroborate authorities and divulge information about their clients behaviour. Digital Mail might as well cease trading as a telecoms company, after all it must be very big business selling their telephone numbers and services to cold calling crooks in phishing scams. I have never seen one Digital Mail telephone number being used legitimately so far, their numbers have been always being used by crooks or scammers in some sort cold calling trick. Most of Digital Mail's clients call us, not the other way around as these morons at Digital Mail claim. I even got a telephone call from their 0203 London number on my mobile, which their number used in this scam was 020 3000 7659, which this scam took place when Digital Mail's clients phoned my personal mobile number, not the landline they used in the PPI scam. I think it is a different client of theirs in this cold calling scam? A lady was phoning my mobile telling me I won 10 free Euro millions lottery tickets in a contest I never entered (which is a scam). The catch for these lottery tickets is that I have to give her my bank account detials along with sort code just for her to confirm my identity, which I believe is another trickery scam. I wish someone might have a solution to end this madness from Digital Mail and their clients, you can not block them as they will go around the block by using a different telephone number supplied by Digital Mail. I am not changing my telephone number for them to stop harassing me in their illegal scams that Digital Mail's clients to do us.


  5. 3

    Chelise Smith reported Digital Mail Ltd. with the number ‎01619390454 as Harassment calls

    1/13/16, 8:10 PM

    I got a call from a lady what sounded like an Australian accent, asking about a PPI claim with my bank. She was unable to identify any further information about me, other than the fact I am owed a refund back from my bank. Which she could not identify which bank owes me this money. I been contacted many times in the past few years by these scammers on very similar 0161 939 numbers. Since she could not answer my questions nor identify who I was, the call was transferred to a "male manager" with an South African accent. Where this manager told me that he was from the PPI team in Manchester, I never heard of a company of that name in Manchester. I started to ask questions that didn't follow his script he obviously was reading, I said where in Manchester is he located. This chap could not answer my question, just to verify the company's authenticity or its association with the aforementioned address. This was suggested by "Companies House" that all companies trading in the UK must provide this information to anyone asking for it. Bravo sir, I salute you, that must be the problem with your company not following UK guidelines in running a UK limited company. He insisted that what I told him was not a polite way to start a conversation, contradicting me that the only information I needed to know about his company was the fact that they were based in Manchester. Not very polite at all for any professional manager to say that to any person they are ringing. This chap started to ask if I had debt or credit cards from the last 15 years. I explained that I didn't discuss my financial information over the telephone to someone I didn't know. This chap told me since he didn't ask for bank details or a credit card number, I should at least answer some of his questions. I reiterated to his response, and explained that since he refused to give me any details about his company, I would not answer any of his questions. I asked him to remove me from their telephone database. He then told me that he couldn't remove me from his database until I answered his questions and as it's a legal requirement for me to do so! I told him it is a legal requirement not to ring this telephone number as I am registered as ex directory on the TPS list. This chap kept challenging everything I said to him. This chap then told me repeatedly, but in a abusive manner, he was not trying to sell me a service, that this telephone call he made to me was just a follow up call on the pending PPI claim that I made against my bank. I even told this chap bluntly that I never made such request, as I never signed up for payment protection insurance with my bank. Don't you want your free money back, how can it be free money. I never paid for PPI so I am not entitled to collect PPI back. If I claim this money back I am committing fraud, as this should have put him in his place. This chap seemed evasive in answering my question about the exact name of his company and exact location in Manchester they are located. I told him since he can't address me with my full name and the bank that allegedly owes me this money. They should have mentioned this before when i first answered to the lady, otherwise then they are cold calling or scamming over the phone me on a bogus service I do not agree to have a contract with them! This chap mentioned that he will keeping me until I asked all of his questions he wanted from me. At this point I realise that this call was a scam just like the other PPI caller on the other 0161 939 numbers. So I ended the call with this scammer, just for him to ring my phone again in matter of seconds of putting the phone down. This chap just kept ringing my land line back at least several dozen times today, as I will never never pick up the telephone again. This foreign call centre keeps calling me up to x amount of times per day, despite I told them before on their other 0161 939 numbers. I already known for a fact that these callers are actually calling from outside the UK, just from their foreign sounding English accents. This call centre must also have used 0161 939 0225 also 0161 939 0228 and if that is the case. These callers have been calling for non stop for close to 3 years on this PPI scam. All these 0161 939 numbers belong to Digital Mail Limited, and it seems they only sell their services to foreign scammers. So if you want to get your own back for these frequent unwanted calls from Digital Mail's clients ..... it's 020 7060 2000 how you feel about their clients behaviour as Digital Mail might get the message one day!!!!


  6. 3

    Ashley Taylor reported Digital Mail Ltd. with the number ‎01619390454 as Harassment calls

    1/12/16, 3:20 PM

    This foreign call centre keeps calling from a noisy place and shouting 'hello'. Won't sat who he is or anything other than PPI Team, which is really getting on my nerves! Annoying!! I have had so many missed calls from this number in the past few months & more from the same area code starting with 0161, but the next sets of numbers is always 939. No idea who they are, but I am assuming it's something to do with a scam as I do not have any loans or credit cards. I get numerous of these calls, that are PPI when I pick up. They keep on insisting they are based in Manchester and even give the floor number they are on! Why anyone would deal with an organisation that cold calls like this is beyond me. These calls all seem to start and stop around particular time periods during the day. This call centre is pestering people or trying to scam callers into a service that there is really no need for. Besides you can write to your bank to claim back the PPI yourself, that is if you are owed money back from your bank. I've been bothered with plenty of PPI calls before in the past from this call centre in the past. This call I had from today from this chap was SO aggressive, I had this chap shouting down the phone after I asked to be taken off their list. I obviously did not appreciate being screamed at down the phone by a stranger, after I put the phone down on him. He then called straight back shouting at me again for putting the phone down on him. He was very aggressive South African chap, saying I should listen to him, despite I told him not interested as I never had a credit card nor a loan. So how can I claim back nothing for something. He wouldn't let me speak to him the second time, so I put the phone down once again. He telephone phoned another 40 times in the past several hours and each time I just cancelled the call. Absolutely disgusting as Digital Mail is aware of this problem we face daily from their clients. I'll reporting Digital Mail to anyone I can at this time I would take cthonus advice and phone Digital Mail every time their client rings me on 020 7060 2000, as blocking them does not work at all for these particular scammers. This call centre will use another Digital Mail 0161 939 number, if enough of us block them. So telephoning Digital Mail is our only viable option at this time as blocking them does not work and Digital Mail's number once again is 020 7060 2000.


  7. 3

    Splodge87 reported Digital Mail Ltd. with the number ‎01619390454 as Harassment calls

    12/15/15, 11:40 PM

    I do not hang up on them, I just keep them on the line for as long as possible. Lead them down the garden path while having some fun with them before telling them to get lost. I try to use up much of their time in so doing so, as I thought this could be doing everyone a great big favour. I answered the phone on them about an hour ago, a really rude chap started to ask questions about me not answering the telephone months. This South African chap was trying to explain to me that he has been calling my number almost everyday for 3 months straight!. Not as shocked how simple stupid minded foreigners think and I only describe how this chap greeted me on the phone like that of a five year that has no manners. I asked what was so important about this telephone call, after all he has trying to get me on the phone for ages. This South African chap was speaking so fast, all I could understand was PPI or he needed to pee badly. He mentioned that I overpaid my bank some sort of money, he was calling from the 'Payment Protection Unit'. I never heard of such company, I asked him if they were a new company and where were they based. He told me Manchester, and asked where in Manchester. He did not want divulge their location to me, he even got the nerves to ask me, if I was hard of hearing, to the part of them being located in Manchester. This chap was very rude aggressive towards at this point for asking simple questions in regards about him and the company he worked for. He then rambled on the part that he needed to confirm my details and post code to send out letter to me through the post. I told him which bank owes me this money and how much am I getting back from this bank. I even asked him how he got my number, this chap said from a banks PPI database, I asked him again which bank owes me this money and how much am I getting back. In order for him to tell me which bank owed me this I need to confirm my details with him. I ask him what was my name on file, since I was in the national PPI database, this chap should be able to tell anything information he has on file instantly. After all they got my telephone number from my bank, just to help me made a claim against my bank. This chap then told me he couldn't do so, the only way he could help me get a refund is that I must tell him my name and details. I told this chap, to please tell me my address. He stalled for a minute then said I needed to tell him my full address so he could check against his database. I gave him my post code which I made up, then he asked for my street name number and full name. I told him he should have this information already, he said that the post code I gave him was correct, but he needed more from me. I then told him that he didn't have my name or record on file and asked him remove my number from the PPI database. This chap got aggressive and then told me he could not do so, until I give him my personal information to match it to the file he had on me. I told him there is no file about me, and his PPI database does not exist or he would have known which bank and the amount I get get back instantly. After all this chap has my telephone number my bank has on file. Since he was not prepared to give me any information or remove my telephone number. I then told him to stop calling, he shouted abruptly no. So I put the phone down on him, this chap rang back almost instantly. He got a more aggressive and stroppy, then shouting at me why I'd ended the call with him. I was wasting his time after all I strung him along for 46 minutes, time that he could not use to scam others in his plot. Don't you want to save money, he said loudly to me. How can I save money, when the money was rightfully mine in the first place, so I put the phone straight down again on him. He made several attempts to call me this evening, the last call was made at 21:00, now it is close to midnight. I am gaurantee this chap will start ringing my phone number starting first thing tommorow morning. This cold calling South African call centre are really intimidating along with invasive, when companies like Lepus Marketing give them £2 million contracts to make cold calls on their behalf. This is so this foreign firm can send as many letters sent out on behalf of Lepus Marketing. The payout on the PPI refunds must be huge for Lepus Marketing, after all they paid a South African cold calling firm £ 2 million to call random callers to make claims against their banks. This is also known as cold call lead generation, and using a foreign firm to make these cold calls is illegal, but TPS and ICO will not prosecute these companies as they are not located here in the UK. I wonder how much Digital Mail's cut would be for providing the telephone numbers to them. Digital Mail a bunch of morons, who deny that their clients are making such nuisance calls to us. They keep claiming they are a NTS (Number Translator service provider) telecoms company, this is what their support manager told me back in early 2015. Which means Digital Mail clients can only accept telephone calls coming into their telephone account, but can not make any calls from their telephone number. The purpose of cold calling is to make the calls, not receive them. After reviewing their websites dmclub.net, dmconnect12.com, and from the notes of their product manager Rob found on notes.dmclub.net/1094. Digital Mail's clients are allowed to make calls on their telephone network since at least 2012, it is not rocket science that the 12 in dmconnect12 stands for the year it started. Prior to 2012, Digital Mail was truly a NTS company, why would a company like Digital Mail flat our lie to us about the services they provide to their clients. Why would a reputable telecom firm sell their services to bunch of foreigners, Digital Mail is not telecoms company to trust. Now I have tried to blocked many 0161 939 numbers from Digital Mail. Which many of these callers along with the PPI refund story that your bank owes to you is getting kind of old. This company has lost the plot to their plan, as they still ring us telephones ever so more, despite we try to tell them that we are no longer interested, but that does not stop then from bugging us everyday. After the harassment I received from this telephone, and Digital Mail is totally at fault with these calls. Digital Mail's staff has the power to stop these calls, but chosen not to do a thing by ignoring their clients type of behaviour. I believe the more calls they receive, the better the results could be in the long run to end this type of cold calling that plagues us day after day, please telephone them on 020 7060 2000. We will not tolerate this type of behaviour from the clients of Digital Mail any more.


  8. 3

    Steph Preston reported Digital Mail Ltd with the number ‎01619390454 as Aggressive advertising

    12/4/15, 8:42 AM

    This so called PPI team keeps ringing me, despite I told them to stop. They would not stop calling me letter through the post informing me of a PPI refund from my bank, and they should have quote for me to the amount my bank owes me. I asked him for his name and company, He went shouted aggressively to say he worked for the PPI team in Manchester (which I found out later was Lepus Marketing) and he tried to tell me was a financial advisor based (which was a pack of lies). I asked him numerous questions too, eg how did he know I was going to receive money etc. I even kept asking this chap which bank owes me this money, and he said it is bank you are currently have an account from. I asked him to name it, and he several banks vaguely. Which I told him I never had account with them, on the banks which he named? He then he told me it is the bank I have a credit card with. I told him I did not have a credit card, and I refused to give any personal information, since he could not name my bank, yet alone tell me my name. He said he would call my landline every single day until I provded him my personal details so he could send a letter to me about PPI. Should I deal with this type of harassment from Digital Mail's clients, since I was very persistent in refusing to give him any personal details of myself. This chap insisted that I divulge information to him, such as my national insurance details, along with my full name and credit or debit card number (which is a some sort of phishing scam). I am not believing any of the spiel this chap for one moment, as the guy became more aggressive and very insulting towards me. After then I told this chap, to remove my details from his database, which he then refused to do so, until he sends me a letter, so I ended the call. This chap rang me straight back, demanding why I rang him off, and kept threatened to call me several times every single day for not wanting him to help me to save me money from my bank. So I put the phone down on him, I want to blocked this number, but this PPI team pretending to be from Manchester, would get another telephone number from Digital Mail. This is not the first time I blocked them, as I blocked them on their 0161 939 0225, and 0161 939 0228 telephone numbers. This so called 1st Call Group out of South Africa who pretends to be in Manchester with their 0161 939 Digital Mail numbers has multiple numbers just to go around the telephone block on my phone. Now they will been calling me for the next several weeks on their new 0161 939 0454 telephone number and leaving silent messages as I will not answer the phone to these people again? I found out from this forum Digital Mail Limited is responsible for the harassment I get from their clients every day, how pathetic is that.


  9. 2

    Tracy Otterman reported Digital mail ltd with the number ‎+441619390454 as Harassment calls

    1/20/16, 8:43 PM

    This number has been ringing quite a few times very annoying. Asking yes or no questions with regards to PPI, told me they would send a letter out. However wanted my postcode and my full name??? If they've rung me to tell me they should know all this info. They then asked what bank owes me this money, I told him if your ringing me you should know all the information & refused to give him owt bout me. I was then passed to a so called manager who told me who he banked with?! I then said that he was very unprofessional and hung up!!! He called back I told him to stop calling me, which he shouted to the top of his lungs NO. I would imagine this is another scam after reading the comments here, it is disgraceful!!! I will take the advice just like everyone else in here and phone 02070602000 tomorrow morning, as blocking and ignoring them don't work. I hope my opinion those involved in this PPI scam would stop them calling me everyday.


  10. 2

    Tom reported Digital Mail Ltd. with the number ‎+441619390454 as Aggressive advertising

    12/15/15, 2:41 PM

    I PAY BY THE MINUTE FOR A DIVERTED LANDLINE CALL TO GO STRAIGHT TO MY MOBILE, AND FOR EVERY CALL THIS PPI TEAM EVEN CALLS TO MY MAILBOX I GET CHARGED FOR THAT. I wasn't able to dig some info for this specific number other than it is a Manchester based landline. After reading the facts in here I can see many numbers reported this as being used by foreign call centres, pretending to be from the Manchester area and also many similar numbers all owned by Digital Mail. SINCE I GET FLAMING CHARGED BY THE MINUTE!!!! for these call, so Digital Mail can make a profit on my expense. How can these foreign b**tards save me money, when they are costing me money every time they call me. Digital Mail needs to be forced out of business by the government, I could not said this any simpler.


  11. 2

    Prospero reported Digital Mail Ltd. with the number ‎01619390454 as Harassment calls

    12/15/15, 11:54 AM

    This number and more simular 0161 939 numbers keeps ringing my landline, despite being registered with TPS for 3 years. Everytime I answered the phone to them, it is same storyline again. Some chap tells me that will be receiving a letter in the post about my PPI claim I made. Please do send me this PPI information through the post with the info you have on file, I always tell them that. Can you please confirm your address with me, this chap replies back to me. "No you read what you have about me on file", I reply back to him. The chap tells me that he can't do that, something to do with the data protection act. Which means this is a cold call after all by Digital Mail's clients. I ask him nicely to please remove my telephone number from his list as I am no longer interested in his offer. This chap mentions to me, "Dont you want your free money back"? "How can it be free if I already paid for it", as I put him in his place. Now I want the registered address for his company, this chap remained evasive in answring my question. This chap then told me repeatedly, but in a abusive manner, he was not trying to sell me owt, that this telephone call was just a follow up call on the pending PPI claim that I made against my bank. I even spelt it out to him I'm not interested in his offer and I never made such request. I then asked him, where he was calling from. He was very hesitated before giving the answer as 'Manchester'. Since I was going nowhere with this chap, I ended the call with him, just for him to ring back. at this point I never pick up the phone again, as they keep calling me up to times daily. I already that these ppl are actually outside the UK. This call centre has not stop calling for close to 3 years, and this was not the first time I told them not to call ever again. Now I consider these calls and callers to be harrasment. I even learned that this call centre are NOT authorised under the Financial Services and Markets Act 2000 (FSMA) to carry on any type of regulated activity in the UK, this includes as PPI refunds. I even spoke to Digital Mail about their clients behaviour and their support manager told me that they never provided outbound calling services to their clients. Any calls I get from their telephone numbers were spoofed by someone else. After visting their dmconnect12.com and Digital Mail's support team (known as Dee and Club Support) has told great bog porkies to me over the phone. This South African call centre has used telephone numbers from Digital Mail for the purpose improper calls to us and to have them appear to be a legitmate UK business. Oh the irony! of these foreigners pretending to be here just for phishing purposes, so now I will be reporting Digital Mail to Action Fraud for their role providing these telephone number to this foreign call centre. After all this not a sales or a cold call. It is bascially a some sort of scam or phisihing scheme. If you call any of their numbers back, you are asked to call 0870 446 0870 back for more information, as most of these numbers are for sale. Once you ring this 0870 446 0870 number, the call is normally and immediately disconnected after the first ring and you will get billed for the call as this is considered a premuim rated number. If you call during certain hours of the week, the call may go through to a recorded message and you will get some with information that you already know about them (which is totally nothing). Digital Mail will not help you stop these foreigners from calling you, as they are making a profit from them.


  12. 2

    Sal Wood reported Digital Mail Ltd. with the number ‎01619390454 as Harassment calls

    12/9/15, 7:55 PM

    These people are ringing me a few times per day because I do not answer, if you don't answer they still keep trying. You can not request not to be contacted by these callers as their telephone number is up for sale, bypassing their legal obligation to remove your number from their system. I would contact Digital Mail on 020 7060 2000, just for them to tell their clients stop harassing you once and for all.

    cthonus replied 12/13/15, 1:28 AM
    Digital Mail claims to own this telephone number and is offering this 0161 939 0454 for sale, and you can own this worthless telephone number.

    How can Digital Mail be trying to sell a telephone number that is still active as we are still getting PPI refund scam calls, unless these PPI scammers are trying to sell this number on behalf of Digital Mail to make some more commission???

    Anyone interested in purchasing this number can call their information line on 0870 446 0870, which only available during bankers hours. If you call outside these hours, the call is dropped after the first ring and you will still be charged for the call which is a another scam. If you get through to their 0870 number, the information you find calling this telephone number is information you already know about these PPI refund scammers.

    Calling this 0870 telephone number does not stop these South African scammers from ringing your mobile or landline.

    Ringing this 0870 446 0870 number is set up in a way that Digital Mail or Digital Mail's client can make a profit on the confused callers who are victims to Digital Mail client's harassment, who would like Digital Mail's clients to stop calling them, and not be gouged with premium rated calls in trying to do so, which is another telephone scam on someone's part.
    Alex replied 12/16/15, 3:08 PM
    I've just put up a more useful message on this number. They seem to have shifted from one number to another.
    Any suggestions welcome on how to deal with these f***ers. Believe me, they are causing us A LOT of hassle. And the Authorities and major carriers (some of whom WILL be making money from this) seem to be all about shrugging their shoulders.
    Stuartjsm replied 12/16/15, 6:46 PM
    I see Digital Mail has token this number off the market, after many complaints it has received in the past few weeks. Now when you ring them, the call gets dropped as if you are ringing their 0870 446 0870 number, some improvement from a one of Digital Mail's directors. I would still contact Digital Mail every time you get a call from their client and their number is 020 7060 2000

  13. 2

    bantonym reported Digital Mail Ltd with the number ‎01619390454 as Harassment calls

    12/9/15, 6:21 PM

    I picked up a all from this number, mostly the same as others. I lady who I answered the phone to told me I am owed PPI from my back, she claimed to work from company that is in association with PPI refunds called PPI team based in Manchester, which was not a real company and they are actually based somewhere in South Africa not Manchester as they claimed. This lady told me soon I would have had a letter sent to me, and all she needed from me before she sends this letter was to confirm my address and post code. By confirming my address meant I had to completely tell her the exact address and post code almost as she did not have this record as this lady claims, this confirmation is just needed for her match records with the main database. I presume she is trying to do some phishing with any information they collect about me, so they can try to gain access to my banking account, which could be expensive lesson if they are successful in their scam to defraud me. I explained to this young lady that I wasn't telling unknown PPI cold callers my name, I even asked her to send the letter with the information she got on file about this refund. She could not send this letter unless I confirm my address with her, I told her that will be fine as I told her that I was not interested in making any claim against my bank or credit card. So I also told her to take me off her calling list and she tried to tell me that I must confirm my details with her or otherwise she wouldn't have my telephone number. This young lady claimed that she was acting on behalf of several high street banks in my area processing PPI refunds, which included mine. If they were genuinely contracted by my bank they would already have all the necessary information needed to process and refund my money at least a few years ago. My bank could have also reversed the charges for any amount of money that they were not entitled to collect from me, why would my bank hire a bunch of foreigners who do not have any customer experience, yet alone lack the basic english speaking skills as these callers don't have. So I had no choice but to put the phone down on her, just for her to ring me back!!! She got very aggressive towards me having to ring my number again and explained to me but was now shouting at me like I was disobedient child, stating that I need to listen to her on helping me get some PPI money back from my bank. Please you do not even know what I'm calling about, it is like she is trying to talk me down as if I was an idiot. This another fraud and harassment call made by Digital Mail's clients against me. I will be soon contacting Action Fraud on this foreign call centre along with Digital Mail who provided the telephone numbers and services to these cold calling scammers? Reporting them it to Action Fraud may be our only option and the telephone number is 0300 123 2040 as suggested by many regulars. I have learned blocking them does not work as they would go around the block with another 0161 939 telephone number as I have already blocked them on 0161 939 0225 and 0161 939 0228. If I were you, please include as much information in the report, even information about Digital Mail as they are the responsible for allowing these foreigners to make cold calls to us in the first place on their telephone network?


  14. 2

    Annoyed reported Digital Mail Ltd with the number ‎01619390454 as Harassment calls

    12/4/15, 10:34 AM

    More PPI calls than had before with 01619390225, as now I am getting a more calls as the PPI team switches telephone numbers to harras on now to their somewhat new telephone number which is 0161 939 0454 from Digital Mail. I blocked their 0161 939 0225 number after getting non stop phone call from them after I told them to stop. These cold callers let the phone ring very long atleast until my answerphone switches on. As these people would never leave a message now I know why they do not leave messgaes, as I tried to ring them back with the number provided on my mobile. I get an some sort of message stating that this telephone belongs to Digital Mail and it is available for sale, you can purchase the number phoning their 0870 446 0870. I did ring their 0870 premium rate number only to find them disconnecting after one second into the call. Why would Digital Mail claim this number is for sale when you ring back the telephone number the PPI team is usiug to harrasing us on. We already know one of their clients is currently using 0161 939 0454 for cold calling purposes, it is not rocket science. It seems like what cthonus is telling the truth about these cold calling PPI refund team using multiple telephone numbers from their telecom provider Digital Mail, especially I have recieved calls from 0161 939 0225 last month which started at the begaining of this year and recently these people tried to ring me on 0161 939 7225. Now I reckon it's a considered harassment what Digital Mail is doing to me with their excessive ring on my mobile, these types of cold calling shouldn't be allowed !! I have told them over 6 months before for this PPI team to stop calling me back, which they refused to listen along with doing so. The PPI team claims the government allows them calls us about getting refunds on PPI, because they are not selling us any service, just giving us a refund. So since July, I have blocked every telephone numbers I could think of belonging to them, but these foreigners callers (thinking from South Africa) keeps calling my number from other telephone numbers belonging to Digital Mail? So what is the point of blocking them, when the next day these nusiance callers just goes around the phone block just to harass again. So I have no other choice but to report Digital Mail along with their client to the ICO. The telephone number for the ICO is 0303 123 1113, please report them as blocking don't work. I think anyone who gets these telephone calls from 0161 939 0454 should to report Digital Mail about their clients reckless behaviour to the ICO, as I just learned blocking these PPI cold callers based in South Africa does not do us any good!!!!!


  15. 1

    George Benson reported Digital mail ltd with the number ‎+441619390454 as Telemarketer

    1/20/16, 5:50 PM

    I got a call from a chap with foreign accent, at 10:25 am, He identified himself as from the PPI Team. Before that I missed 6 calls from this number all within 2 minutes of each other, as this number has been calling me everyday for past month, comes up on my land-line as Manchester? He started to tell me that he is on behalf of my local bank. He asked if I had received my application and welcome pack for my PPI claim. I told him no, he then wanted to send me a letter about reclaiming PPI from a bank. No I wont as you don't have my address. I do not want to talk to you, or you to call me again. When I asked for further information he got very rude, and said, " Don't you want your free money"?. I have reported this matter to the police, and they are going to treat this as 'malicious call'. The morons who I spoke with on Digital Morons 0207 060 2000 are not helpful at resolving this matter at all. We, do not need to put up with this kind of people at a dodgy Telecoms company located in London. I think the advice of ringing them back for every call is a superior decision, as they are in denial that their company has responsibility to these nuisance calls.


  16. 1

    Jessica Parker reported Digital Mail Ltd with the number ‎01619390454 as Harassment calls

    12/9/15, 1:05 PM

    I was phoned today saying from a young chap claiming I was going to receive a letter tomorrow informing me of a PPI refund, and somehow my bank suddenly owes me money back. I asked this chap which bank may owe me this money, he said it could be from one of several banks which I have accounts with, which he just named several banks off a list. Told him I did not have bank account with any of the banks he mentioned. This chap started to guess that I am owed PPI from one of my credit cards. He asked for my credit card number, expiration date, and cvc code found on the back. This is so he could check to see if I am claim PPI back from my credit card. I refused to give any sort of information to him, which now this cold caller is becoming a scammer. This chap said if I did not want to provide details other than my name. All he needed now was to confirm my name address, and post code, so he could finish sending some PPI package through the post, this is how I could claim a refund on my credit card. He also went on to say he worked for the PPI based in Manchester and was a certified financial advisor in PPI refunds, but he could not speak english very good. I asked him numerous questions to this chap, how did he know I was going to receive money back from my credit card, and how could I be owed this money when he failed to tell me my name yet alone who exactly owes me this money. I was very persistent in avoiding giving him any personal details about myself. I told him at this point to remove my number from his list and to also inform him I am no longer interested in his bogus offer. This chap still carried on about my PPI claim with my credit card by failed to mentioned which credit card owes me this money, by what he has been rambling bout. I suspect that he was reading a script that his company provided for him to read to every person he talks to about making a PPI claim with his company. I never had PPI insurance on any credit card, as I tried to tell this chap, but it seemed he did not care as he kept reading the script. I told him that I was going to put the phone down, which I did. This chap then phoned me back directly and promptly carried on from where he left off!! I told him to stop phoning me as I am not no longer interested as he failed to tell me who I was and who owed me this money. This chap started to shout at me and that he is going to ring my phone everyday, until I finish listening to his plan that would me save me money from my credit card. I told him pretty loudly close to shouting before I put the phone down for the last time, THAT I HAVE NO PPI. Now I have marked this phone number and all other 0161 939 numbers as DANGEROUS, as if a vulnerable person were to answered a phone call from this PPI team pretending to be in Manchester, and I say this very seriously. These people could destroy their lives, these people would steal their life savings or con them to make their bogus refund claims their your bank. It took me over 30 mins to calm down with his arrogance and shouting match I had with him. He would not allow me to tell him that, I do not have the right to make a PPI claim back against my credit card as I never had PPI under any of my accounts in the first place. He just kept reading his script and taking a chancery that he could find something he could claim on my behalf or make up something so he can get his commission with a bogus refund claimed on my behalf. After all this chap could not tell me my actual name bank or address, so this must be some sort of phishing scam. I telephone the number back after I calmed down, just to find out it is for sale by Digital Mail and to phone 0870 446 0870 after the message. Which this is considered a premium rated telephone number, and why should I ring it as I am not interested in becoming a cold calling scammer. So I believe Digital Mail is responsible for all these nonsense cold callers!!! Whether Digital Mail or their clients are making these calls, these telephone calls have to stop. So far today I keep getting more and more attempted calls from this number, as the count is now at 8 so far this morning and growing. I do not think this PPI team will ever stop ringing my landline yet. These telephone calls I get from them is considered unwanted constant harassment, since I belong to tps which hasn't stopped them from calling me about bogus claims. I been thinking of getting rid of landline as husband works nights and I would love to ring Digital Mail directors in the dead of the night when they are at home, just to see how they function with constant telephone ringing in the background while they are trying to sleep, how would they feel about getting a disturb sleep every night.


  17. 1

    FedUpOfPPI reported Digital Mail Ltd with the number ‎+441619390454 as Harassment calls

    12/9/15, 11:40 AM

    Just another sod sitting in a cramped call-centre based in South Africa, trying to tell me that my bank owes PPI to you. I let the young lady speak and drone on for a bit, as I knew this was a scam from the start as the telephone 0161 939 0454 she rang me on, is a telephone number that is allocated to Digital Mail (a London based telecoms company). This telecoms company is also known in Manchester for selling their services to foreign call centres who normally break TPS rules, which their clients are constantly making harassing telephone calls to us. I kept asking this lady who works at this so called PPI team which bank may owe me this money, as I was dangling the carrot of a sale in front of her. This PPI call is a symptom of this illness that is facing modern Britain as the UK is becoming a nation of betting shops, pay day loan companies and foreign call centres pretending to here (all thanks to dodgy telecoms companies like Digital Mail). We can thank this type of success from the current and previous Labour and Tory governments, who failed to regulate many industries including VoIP telecom companies. Which the government has failed to protect us once again with the ongoing PPI scams plaguing this country after the banks scammed us on PPI in the first place, now cold callers trying to get us to claim PPI in our behalf that will not take not interested into consideration. Anyway anyone reading this message should read carefully as I've never had PPI. Even if I had, I definitely would not be using this PPI team who is pretending to be in Manchester, actually South Africa. Digital Mail support staff is clueless on how to deal with complaints against their clients. Digital Mail, Dee and Club, DM Club, or just plain dimwitted people rather pretend that this problem never existed, as they are hoping this problem will go away on it's own. Maybe their clients will one day get fed up with this PPI refund scam and finally leave us alone, Digital Mail's support team lives in a fantasy world not connected to the real one. Digital Mail's bunch of useless moron staff must have been reading a well written memorised script, in which they tell us the PPI calls as we get are not their responsibility, as their clients are not making them to us. They have changed their porkies many times before, one minute as they told me they do not do outbound calling (which means they literally a NTS or number translation service). After looking into dmconnect12.com, which proves they always offered outbound calling from the start or at least 2012 from the number in their website. Their story recently changed a couple months ago, as Digital Mail just ended a their contract with this foreign call centre as what they told in a message placed on 0161 939 0225. Digital Mail could only block the incoming calls coming into their number, but not the calls their former clients were making to us, which is mentioned when you phone their old 0161 939 0225 number. This company has also used 0161 939 0228, 0161 939 0335, 0161 939 0442, and 0161 939 7225 in the past for the purpose of making cold calls to us. The point of scamming and cold calling is to make telephone calls to the victim, not the other way around. I think this foreign call centre only used these Digital Mail's telephone numbers to make the calls, not receive them. Why would a cold calling purchase a telephone number from a NTS telecoms company (which Digital Mail is claiming to only offer inbound calling services to their clients), when it's main objective is to make the calls and not receive them, so Digital Mail's story of events does not collaborate to well. Digital Mail also claims to ended their clients contract, which these types of calls should have stopped ages ago, which this has never happened. I just can not believe Digital Mail's version of events any more, if their telephone numbers were spoofed, these harassing and threatening PPI calls as I mentioned before should have stopped ages ago. Which most of these PPI telephone calls have increased significantly in the past few months especially when their clients switch telephone numbers in the beginning of December, as now I am getting calls from their 0161 939 0454 number now. If Digital Mail former clients are spoofing their numbers, then they shall take them to court and get a compliance order issued against them. Not forcing the victims to file complaints with the authorities, which is anyone receiving these harassing phone calls from this so called PPI team, which these chaps and ladies are trying to help us claim a bogus PPI refund against our banks. Which Digital Mail can get a court order to force their former clients to stop spoofing their telephone numbers, this could should stop Digital Mail's former clients. Why should we contact the authorities to end this madness their current or former client is doing to us with these bogus claim. I do not think the contract with their client has ended, instead their client just simply changed telephone numbers, which is very simple to do with the help of Digital Mail's support team. If I were to make a PPI claim against my bank, I would have got off my arse and reclaimed it by now?


  18. 1

    Shelley reported Digital Mail Ltd with the number ‎01619390454 as Harassment calls

    12/8/15, 5:49 PM

    This number has rang me three times today. I told them on each time to stop ringing my but they this chap said that my bank owes me a refund, then he started asking all sorts of questions like loans and credit cards that I have token out in the past 5 years. He even informed me that he will not stop calling me until he gets much information from me as possible, this is after I asked him nicely to take me off his calling list. I obviously refused to tell him owt bout me! Like most ppl I am really fed up with these foreign cold callers using local UK telephone numbers to pretend they are calling from Manchester, when obviously they are calling from South Africa from their accents. I refuse to answer to any of their questions and its like talking to a brick wall to get a message to them. I am not interested in their phishing scam for them to get an much personal information about me to be used fraudulently in illgate purposes. Have been receiving calls from this PPI call centre for months now on telephone numbers all belonging to Digital Mail Ltd. I did block them once on their old 0161 939 0225 number, but now they are ringing me back and going around the block I set on my phone? If ring back this number, you will get the message stating that this number belongs to Digital Mail and is offering to sell this telephone number to anyone interested by phoning 0870 446 0870. This telephone number Digital Mail is trying to sell has been harassing me for the past weeks. If you call their 0870 446 0870 for more information, the call is immediately disconnected and you will get charged for the call. as this number is premium rated number telephone number!!!!


  19. 1

    Sammy Flasher reported Digital Mail Ltd with the number ‎+441619390454 as Harassment calls

    12/8/15, 12:43 PM

    Repeated missed calls this month from Digital Mail's telephone number 01619390454 since I have blocked their other number 01619390225. As it seems that Digital Mail is well known to be used by foreign companies who use their services for scams, cold calling, and etc. Besides Digital Mail's clients have no so reason to telephone me, as I am registered on the TPS since 2013. Since now I have even blocked their 01619390228 01619390442 and 01619390335 numbers from my phone and all last week I been getting more telephone calls from their 01619390454 number. Some of my colleagues at my work, even got calls from their 01619397225, which is another Manchester number owned by Digital Mail. I could only guess... yes, same bunch of cold callers about PPI refunds again. All phone numbers from Digital Mail have been blocked from my phone, so that brings the total of blocked Digital Mail numbers up to 6 as of today!!!!!!


  20. 1

    John Poldark reported Digital Mail Ltd with the number ‎01619390454 as Harassment calls

    12/8/15, 12:12 PM

    Received a call on my mobile on Thursday around 19:00, and was told I had a refund via PPI from a credit card or loan. Had to ask me which one and from which bank. This lady for security reasons obviously could not tell owt bout me, including simple stuff like my post code. This lady who I spoke with call from a noisy place (which sounded like she was calling on her moby at a nearby pub during football match), she believes I was paying out large amounts of money each month on some sort of PPI that can now claim back from my bank. This straight away made no sense as I never have a credit car, loan or took out sort of finance held in my name. I asked which bank would should owe me this money, she wanted to confirm my identity by giving her my credit card number, expiry date and cvc code on the back of the card in order for her check for PPI and process the claim against my bank. I told this lady that I never have token out a loan out, had a credit card in my name or had a mortgages as I am still renting. I asked the name of her company she worked, which this lady replied PPI team. I then asked how she got my information and was told it was in the system. Asked him to remove my details from the system and stop calling me as her company did not have any record of me on file or in their system, just trying to scam money off me if she thinks I had a credit card. I was then told by this lady that she was not able to remove my telephone number from the system, unless I let her help get a refund from my bank credit card. Which I told her many times I had no credit card so I could not claim PPI back. I then realised that this call was some sort of scam and the lady was just reading a script. I thought of her either too stupid to listen to the fact I had PPI to claim or just she does not care when I heard about the commission these people earn in this scam. At this point the telephone call became a harassing PPI scam, which I then I had no choice but to put the phone down on her. Just for her to ring my number back in a flash, telling me that I need to listen to her, that she could save me money, so I put the phone down again on her. She then phone a second time, using an extremely aggressive approach in regards to the PPI refund she claims my banks owes me, but can not tell me either my name nor my bank in the system. She starting shouting at me, telling me that would keep phoning me until I let her help me on getting a refund from my bank? I told her once again to remove my telephone from their system, at this point she was shouting at the top of her lungs, but I could not understand what she was trying to tell me as her English was not very good. I just simply put the phone down again on her, why should I be talked like that on the phone by a stranger. She just continued to still ring my number, I just let it go to my mailbox, where she left many one second messages with a few grunts I heard when I retrieved them. So now I am thinking my mobile number must have been sold to them, either someone trying to prank in me like on channel 4's fonejacker, or thinking that I am might be too gullible and fall for their trick for them to steal money from me. I even called their head office on 020 7060 2000 as mentioned here and just to complian about their staff who I spoke with and see if I can get my number removed from the database. The chap who took my call, asked for a callback number and someone would ring me back soon as they can. I never got the chance to explain what this lady did to me over the phone or be able to explain to him that I wanted my telephone number removed from their database. All I asked to speak to someone in who I am having problem with one of their agents in their sales department. I'm currently waiting for a callback from someone at their head office about getting my number removed from their system. After a few days and a weekend later, it seems like my telephone call must not been important to them, otherwise they would have rang back by now. In the meantime, their 0161 939 0454 number has rang my mobile at least 12 times. So far today about 3 attempted calls and still counting. This company claims to have support handle complaints within 4 business hours of receiving them through their 020 number. Oh well they are now being reported to the Information Commissioners Office investigations team. I suggest everyone reports Digital Mail Ltd if they get these calls from these PPI scammers and only takes a few minutes to do so and the number is 0303 123 1113 as soon as possible?


  21. 1

    Megan Fallow reported Digital Mail Ltd with the number ‎01619390454 as Aggressive advertising

    12/7/15, 10:41 AM

    Even Digital Mail's support manager I spoke with back in 2014 for this company Digital Mail only provided only inbound services to their clients, like sending faxes to your email address, voice mails to your email, or forward calls on your behalf and do a few different things along the way. It sounded convincing that Digital Mail did not provide was outbound calls with their telephone numbers, and possibly these cold callers were spoofing their numbers? After reviewing their website dmconnect12.com, which has proven otherwise that Digital Mail has been telling us great big porkies in regards to being just an inbound calling provider. When they claim to be working with the police and TPS, but it has been over a couple years and PPI cold calling crooks are still using their telephone numbers to scam us out our hard earned money and savings. When you think of this question dmconnect12.com which is the number 12 the year could stand for the year they started offering outbound service to their clients, which could have happened sometime in 2012? I have been getting non stop telephone calls from multiple 0161 939 digital mail telephone numbers for several years, which started sometime in the beginning of 2013. All these phone call were from the same foreign call centre, which all had the same foreign accent when these people phoned me ages ago. So Digital Mail is trying to tell great big porkies for us to believe they do not provide outbound service, when otherwise it has been proven that they indeed they do offer outbound calling services from their website dmconnect12.com and even http://notes.dmclub.net/1094 shows us how to spoof one. If you want to get your own back for these frequent unwanted calls from Digital Mail's clients.....it's up to you. 020 7060 2000, and be as rude as you like! They will get the message at Digital Mail!!!! Well at least eventually, as they will deny their clients cold calling behaviour, and will deny that the calls made from their clients were ever made on their telephone network. We have learned from their product manager Rob, spoofing of their numbers on other telephone numbers is so easy. The Dee and Club company, which is trading as Digital Mail Ltd does not like to be harassed with our phone calls. We just call them, just for us to get their clients to stop harassing us with bogus PPI claims.


  22. 1

    Anno reported Digital Mail Ltd with the number ‎+441619390454 as Harassment calls

    12/7/15, 10:12 AM

    I have had over 75 calls from these people on their new number 0161 939 0454, along with 40 calls on their other 0161 939 7225 number. Most of these cold calls started on their old number 0161 939 0225 at the beginning of this year. Most of these scammers who ring you on these 0161 939 numbers are trying to make you claim PPI against your bank. This so called PPI team will not leave you alone until, unless you agree for them to help you commit fraud against your bank, as I never had a loan or credit card that had payment protection insurance placed on either one. I decieded a couple months ago to answer one of these 0161 939 number calling my phone. After all these people have been calling my number multiple times for close to a year, I was wondering who could it be. After answering the call I knew it was a scam right away, and I strung this chap along for over 28 minutes since it was a landline to mobile call, thinking that their phone bill would be quite expensive for a landline to mobile call. He stuck very closely to a script trying to tell me I was owed money from past loans and could claim back this money back for free. I told him that I was not interested in his offer and asked him to remove my number from the data base. This chap told me "how do you expect me to do that!!!!". with an attitude, so I ended the phone call and blocked him. Just for this PPI team to ring on a different on 0161 number. Now I have learned these cold callers use multiple Digital Mail telephone numbers for their cold calling scams, and there is no way of actual blocking them. I now been getting more often nuisance calls from these 0161 939 numbers and tried to calling few of these numbers back as it is unobtainable with illegitimate messages from either the scammers or Dee and Club. When I called their 0161 939 0454 number back, I found out Digital Mail is trying to sell this number to the highest bidder by phoning 0870 446 0870. When I phoned 0870 446 0870, it rings once then the call is dropped. I was charged 50 pence on my mobile bill, this is just to ring 0870 446 0870, which I believe is another Digital Mail scam. Digital Mail is the trading name of Dee and Club, the most stupidest name for a VoIP telecoms provider. They keep on pretending they are based in Manchester, but from their accents on the phone I sure they are somewhere in South Africa or Kenya? Maybe everyone who gets these type of calls either on landline or mobile should start calling Digital Mail back as many times per day as they or their clients call us. Digital Mail telephone is 020 7060 2000, I hope Digital Mail becomes so hounded by anyone who is fed up this abuse either from them or their client. This is not acceptable for behaviour for Digital Mail or their clients to treats us with multiple calls on services we are not interested in, despite we told them not to ring ever again!!!!!!


  23. 1

    Keith Richards reported Digital Mail Ltd with the number ‎+441619390454 as Harassment calls

    12/5/15, 11:40 AM

    I have had many calls from these cold calling group known as the PPI Team, and every time I block their number they are using it's not long till they are phoning from another number. All their telephone numbers starts with 0161 939 and apparently all owned by Digital Mail Ltd. I am becoming extremely stressed and frustrated as they keep claiming I am due a refund from my bank, but could not tell me my banks name. The callers at 0161 9390454 won't shut their gobs long enough for me to request them to stop ringing. Which they are rude and harassing me constantly almost everyday, and the only way to get rid of them is to put the phone down on them every time as blocking never worked. Hopefully Digital Mail this could get sorted along with their client harassing actions!


  24. 1

    Anthony West reported Digital Mail Ltd with the number ‎+441619390454 as Harassment calls

    12/4/15, 10:43 AM

    These people are still calling me as they don't seemed to care that I am not interested into claiming PPI back with them. This caller always has a noisy background, like calling at a pub on a mobile? I had a few of these calls recently in the past several months, which I told them to take me off their calling list. Which this PPI team has seriously lost the plot in this scam and has created more mayhem from idiots who feel they can scam you still. As these people think I would change my mind after they phone me 7 to 10 times a day, after I told them I am not interested. Keep ring my phone after I put the down on them, trying get in a shouting match with me for not wanting to talk to them on a PPI refund I can not bothered with. Why would I use this company after putting up with this abuse for over several months. So don't waste your time blocking them or putting the phone down on them!!!!!!! Digital Mail is not a professional UK telecoms company after what I had to put up with for close to a full year, after Digital Mail sold telephone services to questionable cold calling companies not based in the UK. This is the impression I got after I called 0161 939 0454, just to find out this telephone number is available for sale. How can this telephone be for sale, when it is being used illegitimately in possible cold calling scams. The Trading Standards Authority should be aware of their pratice of selling local UK telephone numbers to foreign call centres, who use their services to trick the British people in their cold calling scams. I think everybody should start calling Digital Mail back as many times per day, so they can become aware of the problem get the message about their clients stress they cause us daily.


  25. 1

    Frank Bismark reported Digital Mail Ltd with the number ‎01619390454 as Harassment calls

    12/4/15, 8:34 AM

    PPI call from 1st Call and kept on insisting they are based in Manchester (actually they are calling from South Africa), and was told that I was owed some sort of money from my bank. I have told these callers in no uncertain terms to remove my number from the database immediately, but was told that they 'didn't want to' and they were going to 'call me everyday. Putting a block on this telephone would only make matters worse, as these PPI cold callers would go around the block and use a different number, as I already blocked 0161 939 0228 and 0161 939 0335 from my mobile. I have had calls repeatedly from this number in the past 2 months and I am sick and tired of it. I have tried calling the number, but I got a robot sounding people that I could not make any sense of what they were saying other than than Digital Mail is a trading name of Dee and Club. It sounds so fake, why would a professional company use robot sounding people, unless this message was designed to throw anyone off the scent that this telephone number is still alive, just pretending to be dead. This message pointed that Digital-mail only provided inbound calling services, but when you view the video [notes.dmclub.net/1094]. You can tell it is great big porkies, the only Digital Mail provided both inbound and outbound services, you can also spoof their telephone numbers any telephone number or network in the world. Please tell them we do not buy your inbound calling story by phoning them on 020 7060 2000, or report them to Action Fraud on 0300 123 2040 along with Digital-mail information as they are the responsible party for allowing cold callers to use their numbers.


  26. 1

    Ms Angry reported Digital Mail Ltd with the number ‎01619390454 as Aggressive advertising

    12/3/15, 10:37 PM

    Ms. Angry
    I been getting unwanted calls from this number 0161 939 0454 along with some of the numbers were 0161 939 0225, 0161 939 0228, 0161 939 0335, and 0161 939 0442. This type of harassment is getting very old from the same cold calling centre in South Africa about a PPI refund from claimed to be from my bank. I keep having to put the telephone down on these ladies and chaps. Finding out that blocking these telephone numbers on my landline is just pointless. These type of PPI scam calls increased, even though I kept entering the more numbers and even kept a record of them on my computer very time consuming as the problem never went away. Many of these PPI claims experts did not know my full name, or anything about me , but still claim I am owed a refund from my bank. Had to ask him, which one and from which bank. For security reasons obviously and under data protection, he could not tell me my post code and other various things to verify who I am and what banks owes me this refund. This chap needed my bank detailsso he could check if I qualify for a refund from my bank. Which I knew was a scam all along, since he could not, without any verifiy my identity. I just put the phone down on him, only for him to just to ring back a few minutes later. Itold this chap to stop calling me, after he claimed I was rude to him by putting the phone down on him. I even asked him to take me off his cold calling list, which he told me he will could not do so, so I put the phone down again on him. He then called me back a few seconds later after putting the phone on him for a second time, shouting at me do you want me to help you get a refund from your bank, which was sort of harrasment at this point. I stopped answering my telephone, after I put the down on him for the last time, which he continued to ring my number every 5 minutes for a total of 5 times in the past half hour and the attempted calls are still going through. I wish these people would get bored and stop harassing us with this PPI scam, Digital Mail needs to be put out of business!!!!!


  27. 1

    Caveshadow reported Digital Mail Ltd with the number ‎+441619390454 as Aggressive advertising

    12/3/15, 9:38 AM

    Mostly many being reporting this in tellows for fake PPI telemarketing purposes, so be aware... I have been receiving calls from at least 4 numbers, including 0161 939 0454. These line of (01619390xxx) telephone numbers are being owned by Digital Mail)
    if you pick it up the phone you will not get rid of them and all info you provided to them could be used fraudulently against you (016193900075, 01619390225, 01619390228, 01619390335)... all from the same call centre in South Africa. If you do not give them your personal information, they will call mulpitle times per day until you give in.
    This is now considered harassment now. As these people called, I said no thanks to them put the phone down. Atleast 5 minutes later, they call back demanding why I put the phone down on them, told them to stop calling me, which they told me no, put the phone again down on them. 10 minutes later they call back, told me they found ppi refund from my bank on a loan 5 years ago, I told them I never had a loan with any of the banks? These people are still ringing my number after I put the phone down for the last time!!!!
    If you are too stupid to believe their story that you are entitled to refund from your bank. You might as well say they helping commit fraud against your bank on your behalf, so you will be committing fraud on your bank as well. So do not use them for PPI claim back, even these PPI scammers even could not tell me my name yet alone which bank owed me this so called refund. I keep telling them I was not interested in their phony PPI claim I had with a bank they could not tell me. I even told this chap I need to go and take care of my Iceland delivery which was at the door. This chap rather got rather angry with me asking why I would not let him help me get money back? Erm I told him I was not bothered! I just put phone down must get least 10 calls a week from various numbers from the 0161 939xxxx range, this should not be allowed from the clients of Digital Mail. There is no other way round these cold callers along with the PPI bogus refund I can claim, which so angers me for Digital Mail to put an end to scam calling of their clients!!


  28. 1

    Laurence reported Digital Mail Ltd with the number ‎+441619390454 as Harassment calls

    12/3/15, 9:20 AM

    I got another call from Digital Mail's clients this time from this number several days ago. This time a lady told told I have a refund owed from my bank, I am taking a guess PPI claim back. The last scam was last month on a cheque I made to my bank, these people can not stay within the plot of their scam. I told her this very rude lady I am not interested, so she started to shout at me, let me help you get a refund from your bank. When I asked which bank owed me this refund, she could not tell me any information other than for data protection reasons. She got very aggressive wanted to known what my full name is, address, and postcode so she could send me some sort of package through the post so I can use it to claim against my bank, which she still avoided answering my question how I qualify for a PPI refund and what bank owes me this refund. At this time I finally told her the reason that have right to claim refund of PPI from my bank due to me was the fact I am only 15 years old, going to be 16 next month. The lady stopped being so aggressive towards me, and just simply put the phone down after a minute of silence of telling her my age. An hour later her colleague rang from the same telephone number, again with the same PPI scam story, but tried to tell me that I was telling great big porkies about my age. After how aggressive this South African chap got towards me about PPI, I simply out the phone down on him and never answered any more calls to this 0161 939 0454 number. I been getting at least 16 calls per day, no one leaves a message when it goes to my mailbox which they leave blank messages. I wonder how they got information about my mobile number, as these callers could not tell me my name, address, just obviously I am owed a bogus PPI refund from my bank. I have warned family and friends about this new number about Digital Mail's clients are using after many I believed blocked their old 0161 939 0225 number. I wish these PPI scam (nuisance calls) would stop phoning us about PPI claims at least I could say I was never entitled to claim due to my age. Watch out as this PPI team would try to scam you out of your savings. I rang the this number back on my mobile after the second call, only to hear this number belongs to Digital Mail and is for sale, which I could not make any sense of it being for sale. It is very obvious that both telephone numbers being used in a PPI scam 0161 939 0225 and 0161 939 0454 was purchased for use from Digital Mail by their clients for the purpose of making cold calls to us. I wonder about this message, maybe it sounds like a ploy to throw us off their scent for this so called PPI scam. If you call their 0870 446 0870 at the end of the message, the call gets automaticly cut off and you be charged at least 40 pence for the call, I got charged that from my Mobile provider which I am disputing as we speak for a dead call. I hope the company Dee and Club trading as (Digital Mail Ltd) gets fined heavily for their role in this scam.


  29. 0

    user reported number ‎+441619390454 as ////

    1/25/16, 5:26 PM

    I'm ONLY 12 AND THERE PHONING ME AT SCHOOL IT NEEDS TO STOP OR MY MUM WILL PRESS CHARGES THEY PHONE ME EVERYDAY. SAYING HELLO COMPANY NAME AND I SAY IM ON;LY 12 STOP PHONING ME AND THEY SAY CAN I SPEAK TO YOUR MUM OR DAD ?????


  30. 0

    Rob Waldron reported Digital mail ltd with the number ‎+441619390454 as Harassment calls

    1/20/16, 1:03 AM

    Yet another pain in the backside all they've done is change their number seriously when do they give up I don't even answer these calls


  31. 0

    Investigator Scambuster reported Digital mail ltd with the number ‎01619390454 as Harassment calls

    1/16/16, 12:10 PM

    An idiot rang me from this number stating that he could get me refunds for all of any of the loans, credit cards and mortgages that I'd ever had during my lifetime. I told him that I didn't have any just to get him off the phone to which he replied that I WAS A LIAR. Admittedly it was a white lie, I just wanted rid of him, but he then went into an incredible abusive rant, the like if which I have never encountered before. This was the worst nuisance call, undoubtedly, that I've ever had the misfortune to receive.


  32. 0

    Laura reported number ‎+441619390454 as ???

    1/13/16, 10:56 AM

    why won't they bugger off iv told them, asked them nicely and yelled!! aaaahhh getting very annoyed! had 10 missed calls from them yesterday


  33. 0

    Laura reported number ‎+441619390454 as ???

    1/12/16, 12:17 PM

    not sure what they want they speak awfully fast but make it clear their not selling anything they just want opinions. I gave them my opinion... F off and don't call back!! Didn't work :(


  34. 0

    Andy reported unknown with the number ‎01619390454 as Harassment calls

    1/6/16, 4:18 PM

    Rings and hang up every time


  35. 0

    Investigator Zorbette reported unknown with the number ‎+441619390454 as Harassment calls

    1/6/16, 3:40 PM

    Two calls from 0161 939 0454 today. No-one spoke so I hung up and have now blocked the caller

    cthonus replied 1/8/16, 12:50 AM
    Zorbette, hope your mobile or land-line provider allows you to block unlimited telephone numbers. If so, then I highly recommend blocking every telephone number beginning with 0161 939 or other wise you be wasting your time blocking these PPI scam calls. The best solution I could suggest, which is very easy and simple to do. I suggest ringing Digital Mail every time you get a PPI call from their client and inform them about their calling behaviour is not acceptable. Digital Mail's business number is 020 7060 2000, despite Digital Mail may not be making these types of calls, but Digital Mail is still making profit from their clients. These types of calls are making our lives a misery, as their clients will not stop calling us. Please consider sharing the pain back with them, just by ringing Digital Mail!!!!!

  36. 0

    Me, Myself & I reported PPI with the number ‎+441619390454 as Harassment calls

    12/21/15, 5:47 PM

    I've had a few calls over the past couple of days that I've been unable to answer at the time. Today when they called I answered and had a very similar conversation start as many of you also have.
    I tried a few ways of advising the lady that I wasn't interested in their "services" but she persisted to try to find out my details.
    It seems to me that the quickest way to end these calls is to ask them to confirm the name of who it is they want to talk to. At this point they've now hung up on me twice.
    If they call again and I've some free time on my hands I've now a list of names and addresses that I'm tempted to give them. Starting with; Elizabeth Windsor (Windsor Castle), David Cameron (10 Downing Street), Donald Trump (Trump Tower), Mickey Mouse (Disneyland) and so on......


  37. 0

    Investigator Steven reported PPI with the number ‎01619390454 as Harassment calls

    12/16/15, 5:18 PM

    Won't stop calling me, won't hang up or delete my number from their database.. Need to look into how to stop this number calling..


  38. 0

    Bob reported unknown with the number ‎+441619390454 as Harassment calls

    12/14/15, 11:10 AM

    They call several times a day claiming that I have a PPI refund due. I've never had PPI EVER. When I said this she tried to say it had been added without my say so and they could get it back. I asked what particular account they were refering to and when it was taken out and she hung up! Complete scam and harrassment as even after I told her once to piss off and stop calling she rang back and asked why I'd hung up!


  39. 0

    Fed up with these calls reported number ‎+441619390454 as unknown

    12/10/15, 11:40 AM

    When I told this man to remove my number from his company and to stop ringing me, he became abusive saying why, why, why and I didn't know what he wanted (he had already said payment protection) and then he slammed the phone down.I do not want cold calling.


  40. 0

    James Falkford reported number ‎01619390454 as Digital Mail Ltd

    12/9/15, 7:50 PM

    I picked up all from this number, mostly the same as others. I lady who I answered the phone to told me I am owed PPI from my back, she claimed to work from company that is in association with PPI refunds called PPI team, which was not a real company (actually based in South Africa). This lady told me soon I would have had a letter sent to me, and all she needed from me was to confirm my address and post code before she could send it. Their way of confirming my address meant that I had to completely tell her the exact address and post code, just for her match records on the main database. I presume she is trying to do some phishing with any information they collect about me, so they can try to gain access to my banking account. Which this could be expensive and valuable lesson if I am stupid to divulge my personal to them and if they are successful in their attempts to scam and defraud me out of my hard earned savings. I explained to this young lady that I wasn't telling unknown PPI cold callers my name, I even asked her to send the letter with the information she got on file with my bank. She could not send this letter unless I confirm my address with her, I told her that will be fine as I told her that I was not interested in making any claim against my bank or credit card. So I told her to take me off her calling list and she still tried to tell me I must confirm my details with her. After all my bank gave her company my telephone number for this lady called me, and I must comply with her barking orders just like that. She claimed she was acting on behalf of several high street banks processing PPI refunds, which included mine If they were genuinely contracted by my bank they would already have all the necessary information needed to refund me this money. My bank could have reversed the charges that they were not entitled to collect, why hire a bunch of foreigners who do not have any customer experience yet alone basic english speaking skills. So I put the phone down on her, just for her to ring me call back!!! She got aggressive and explained to me but shouting at me like I was disobedient child, I need to listen to her on helping me get a refund from my bank. This lady was trying to explain to me that I did not know what she is calling about of I did not listen to what she had to say, it almost sounded like she is talking down to me as if I was an idiot. I will be contacting Action Fraud on this foreign call centre along with Digital Mail has they were the ones who provided these telephone numbers and services to these South African scammers? Reporting them to Action Fraud is our only option at this time and number for Action Fraud is 0300 123 2040 as many regulars have already reported Digital Mail. I have learned blocking this PPI team does not work as they would go around the block with another 0161 939 telephone number as I have already blocked them on 0161 939 0225. Please include as much information as possible about these scammers and much information about Digital Mail as this company is responsible for allowing these cold calling foreigners to make these scam calls to us in the first place.

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Possible ways of writing the number 01619390454
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